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Resolved
Resolved
Issues Receiving Calls on Mobile App
Started 23 Jun at 09:58am CDT, resolved 23 Jun at 11:30am CDT.
LC Phone
Resolved
We have identified the issue and implemented a fix. Services have been restored, and customers should now be able to receive calls through the Mobile App as expected.
We apologise for the disruption and appreciate your patience while we worked to resolve the issue.
Posted 23 Jun at 11:30am CDT.
Created
We are currently investigating an issue affecting customers who use the HighLevel Mobile App as their calling channel.
Affected users may find that their calling preference is automatically switching from the Mobile App to the Web App, preventing them from receiving calls on their mobile devices.
Our engineering team has identified the issue and is actively investigating the issue.
Posted 23 Jun at 09:58am CDT.