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Resolved

Order Forms Failing to Submit

Started .

gohighlevel.com
Created

Summary -
Some order forms were failing to submit due to a recent update. This affected forms where the phone number field had been disabled.

Impact -
Affected: Order forms and Funnel Pages with the phone number field disabled were unable to be submitted.
Not affected: E-commerce checkout operated normally.

Resolution -
We identified the cause, rolled back the change, and refreshed our systems to restore all affected order forms.
During this refresh, order forms and funnels were being updated across the platform, which caused a temporary delay in page load times.

Posted .