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Resolved

Google review collection incident

Started 29 May at 11:00pm CDT, resolved 31 May at 03:00am CDT.

Reputation
Resolved

Datashake is now resolved and all the impacted backlog requests which were in queue have been successfully processed. Also we have verified from active usage, things are looking good,

Posted 31 May at 03:00am CDT.
Updated

The initial issue has been solved and multiple systems are back online for our data provider. But, there is another issue which was introduced unrelated to the initial incident. This is being looked upon. Meanwhile the backlog created by the issue is being cleared.

Posted 30 May at 09:30am CDT.
Updated

Team is working on it, Will update the page with more details in sometime.

Posted 30 May at 12:47am CDT.
Updated

Underlying data provider is having issues and we are working with them to resolve the issue

Posted 30 May at 12:47am CDT.
Created

Reputation Management - Google Review Aggregates of Competitors are not available.
Prospecting - Google Reviews and Aggregates are not available in Prospect Reports.

Posted 29 May at 11:00pm CDT.