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Resolved

Degraded Voice AI calls performance

Started 22 Jul at 07:40am CDT, resolved 22 Jul at 08:40am CDT.

LC Phone
Resolved

Issue stands resolved now.

Posted 22 Jul at 08:40am CDT.
Created

Voice agent unable to pick calls intermittently due to a third party service downtime. The issue is identified and team is working on the fix.

Posted 22 Jul at 07:40am CDT.