Resolved
Resolved
The issue has been resolved, and Voice AI agents are now able to answer live calls as expected. The service has been restored to normal operation.
Posted .
Created
We are investigating an issue affecting Voice AI agents, which are currently unable to answer live calls.
The issue began around 8:45 AM UTC following a feature deployment. The initial investigation identified a missing import that disrupted the connection to a third-party provider.
Our team is working on a fix.
We will provide further updates as progress is made.
Posted .