Incidents | Public GHL Status Page Incidents reported on status page for Public GHL Status Page https://status.gohighlevel.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a4a330ce5c4de9879e875c11ff640fb4.png Incidents | Public GHL Status Page https://status.gohighlevel.com/ en WhatsApp AI Template Generator Temporarily Unavailable https://status.gohighlevel.com/incident/1036205 Tue, 25 Aug 2026 18:30:00 -0000 https://status.gohighlevel.com/incident/1036205#a3be6da1858ac95db6eb09ac238aaad5e0d422ee5da94c1197d0833aa21c76eb The WhatsApp AI Template Generator is currently unavailable while we complete required maintenance related to updates to the underlying AI infrastructure. Our team has identified the issue and prepared a fix. We are currently completing quality assurance testing before deploying the update. We appreciate your patience and will provide an update once the feature has been fully restored. Some customers unable to load data https://status.gohighlevel.com/incident/1032885 Tue, 25 Aug 2026 12:40:00 -0000 https://status.gohighlevel.com/incident/1032885#c32fbee2babbe2b61f8966f6104dc6c131c4d4085c0b943b838f48ea3c97615c We are actively working in this issue , and we figured out the mostly affected customer are using optimum isp. If you are experiencing the same issue, please raise a support ticket with your ISP, Optimum, and report the DNS/connectivity issue. Request a permanent resolution from the ISP, as this appears to be related to their DNS resolution. For support ticket reference mention this :- TL;DR: Customer’s ISP DNS returned a wrong IP for our API hostnames, so browsers couldn’t reach our APIs. Impact: All data-loading features failed, while the frontend still loaded. This affected every page and reproduced across browsers because DNS is resolved at the OS level. Root cause: The ISP resolver returned an incorrect IP instead of the correct Cloudflare records, causing ERR_CONNECTION_REFUSED Workaround steps to resolve the issue-: Steps to resolve — customers seeing pages not loading / connection errors * Confirm it's this issue Have the customer run nslookup services.leadconnectorhq.com - Windows: Command Prompt - Mac: Terminal If the address returned is anything other than Cloudflare space (104.18.x or 172.64.x) — e.g. a single 167.206.x address — it's this issue. Apply the fix below. Option A — Chrome only (fastest, no admin rights)* Chrome → Settings → Privacy and security → Security → Use secure DNS → select "With: Cloudflare (1.1.1.1)" Quit Chrome completely and reopen. Best option on a screenshare — no terminal, no admin password. Option B — System-wide (recommended, fixes all browsers)* Set DNS servers to: 1.1.1.1 8.8.8.8 2606:4700:4700::1111 (IPv6 — don't skip this) The IPv6 entry matters: the bad resolver was reached over IPv6, so if only IPv4 is changed the OS may keep using it. Windows: Settings → Network & Internet → Wi-Fi (or Ethernet) → Hardware properties → DNS server assignment → Edit → Manual → turn on IPv4 and IPv6, enter the above → Save Then in Command Prompt: ipconfig /flushdns macOS: System Settings → Network → Wi-Fi → Details → DNS → "+" → add each entry → OK Then in Terminal: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder Verify Re-run nslookup services.leadconnectorhq.com — should now return the Cloudflare addresses. Restart the browser and reload HighLevel. If it still fails, clear Chrome's internal cache: go to chrome://net-internals/#dns → Clear host cache. Social Planner and Funnel Builder Degradation https://status.gohighlevel.com/incident/1023499 Thu, 20 Aug 2026 14:39:00 -0000 https://status.gohighlevel.com/incident/1023499#34e75ff816f960b34e37ee161689ef211a5d5631edcbf8945776658aa1c534b1 This incident has been resolved. Our team identified the issue, implemented a fix, and verified that services are operating normally. Social Planner and Funnel Builder Degradation https://status.gohighlevel.com/incident/1023499 Thu, 20 Aug 2026 13:00:00 -0000 https://status.gohighlevel.com/incident/1023499#b4ce2506b954bdd6949f60001472bb65276332cb1bef22b223d7b95982aaa2e7 We have identified issues with Social Planner and funnel builder where pages are randomly going blank. Our team is actively looking into the issue Marketplace API degradation https://status.gohighlevel.com/incident/1021504 Wed, 19 Aug 2026 15:52:00 -0000 https://status.gohighlevel.com/incident/1021504#a00baa0c8146cde59d2af7b8d4fe8b243ccbe2730e2d43c6a3e73d77f0137434 The issue has been resolved, and the service is now operating normally. Affected Areas The Marketplace Developer Interface was unavailable. Some Public APIs may have experienced errors, including OAuth token refresh failures and PIT verification failures. Some Marketplace workflow triggers and actions may have been skipped. The Marketplace UI within the HighLevel interface was inaccessible. Marketplace API degradation https://status.gohighlevel.com/incident/1021504 Wed, 19 Aug 2026 15:05:00 -0000 https://status.gohighlevel.com/incident/1021504#ac95d9d638c386e851a3ad339ffa5ada348219c225d7888a7f83a52ad444d115 We’re experiencing issues with the Marketplace APIs. Our team is investigating the issue and working to restore normal service. Delay snapshots loading into sub-accounts https://status.gohighlevel.com/incident/1017903 Mon, 17 Aug 2026 20:50:00 -0000 https://status.gohighlevel.com/incident/1017903#81532b96d241e8781a76202dcef4cd6929c313fe4bed767db0b2531b65edb89d Systems are restored to normal. Snapshots should load fine now in sub-accounts Delay snapshots loading into sub-accounts https://status.gohighlevel.com/incident/1017903 Mon, 17 Aug 2026 19:30:00 -0000 https://status.gohighlevel.com/incident/1017903#43e6560ecc6932abe3ad60c759f9d9192f5c482eafa466714e834ac0e6240e12 We are currently seeing delays when loading snapshots into sub-accounts. Users may experience longer than usual processing times when applying a snapshot. Our team is actively investigating the issue. Existing sub-account data is not affected. We will share an update shortly Opportunities are not being generated Partially https://status.gohighlevel.com/incident/1015841 Sun, 16 Aug 2026 16:26:00 -0000 https://status.gohighlevel.com/incident/1015841#61bf4b1bab652e6b1495607cd86beb544693fe530a5a51be4d0ea7e97d29b3c4 Systems are restored. Operations are back to normal now. Opportunities are not being generated Partially https://status.gohighlevel.com/incident/1015841 Sun, 16 Aug 2026 14:54:00 -0000 https://status.gohighlevel.com/incident/1015841#8800c11592ec653540a5a2c512804664796787501b2229d5756b1d613f611eba we’ve been seeing issues with creating opportunities and moving leads from one stage to another. Team is looking into this Social Planner – Pinterest posting is partially impacted https://status.gohighlevel.com/incident/1011676 Fri, 14 Aug 2026 15:30:00 -0000 https://status.gohighlevel.com/incident/1011676#c8cd1bafb365e2e0f8e10a4aaad4542c599c92f0037db7b3a6b8f37c9f9b2bc2 This is resolved now. Systems are restored back to normal Social Planner – Pinterest posting is partially impacted https://status.gohighlevel.com/incident/1011676 Wed, 12 Aug 2026 16:00:00 -0000 https://status.gohighlevel.com/incident/1011676#6b0d4edaf45260c5bb4168209bb91c387439757787f2c0b45a25026d9d105c5f We've identified an issue with Pinterest's API that is causing some Social Planner posts to Pinterest to fail. Posting to all other platforms is working normally. The issue began on Aug 12 at 4:00 PM UTC and originates on Pinterest's side. We're monitoring the situation closely and following up with Pinterest. Failed Pinterest posts can be retried from Social Planner once the issue is resolved. We'll share further updates as we learn more. GHL MCP Service Disruption https://status.gohighlevel.com/incident/999244 Fri, 07 Aug 2026 07:54:00 -0000 https://status.gohighlevel.com/incident/999244#a0eccbe0c802d7891c6a51b19a255d0a1d69b0cf78b3a1dcd04fbad9c05ee2dd The issue impacting the GHL MCP service has been resolved, and the service is operating normally. We will continue to monitor the service to ensure stability. Thank you for your patience. GHL MCP Service Disruption https://status.gohighlevel.com/incident/999244 Fri, 07 Aug 2026 07:17:00 -0000 https://status.gohighlevel.com/incident/999244#d36f94e423ed51e6e8ee24b1eb2ae36a228346f52490cab9a303c1cabf7dec07 We are currently investigating an issue impacting the GHL MCP service. Customers may experience failures when attempting to perform operations through the HighLevel MCP API. The service is experiencing intermittent availability due to an ongoing issue.Our engineering team is actively investigating the root cause and working to restore full service as quickly as possible. CRM Opportunities – Opportunities Tab Unavailable https://status.gohighlevel.com/incident/998022 Thu, 06 Aug 2026 09:15:00 -0000 https://status.gohighlevel.com/incident/998022#59c36482a09bfcad731d2d858ed2a8e740083ff1d5021270efd301143133725f The issue has been resolved, and CRM Opportunities is now operating normally. Customers should be able to access the Opportunities tab and use bulk actions without issue. We will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this incident. CRM Opportunities – Opportunities Tab Unavailable https://status.gohighlevel.com/incident/998022 Thu, 06 Aug 2026 09:05:00 -0000 https://status.gohighlevel.com/incident/998022#bf7c2b5293ca4117cc5c65b5cec26292b4f6c069f444866c80f89522d94bb3c2 We are investigating an issue affecting CRM Opportunities. Some customers may experience a blank screen when opening the Opportunities tab, and bulk actions may be unavailable. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will share another update as soon as more information becomes available. Subscription Payment Failures https://status.gohighlevel.com/incident/996969 Wed, 05 Aug 2026 15:20:00 -0000 https://status.gohighlevel.com/incident/996969#90af8076165ca7a30b92064cddebaf4bfae1b7d217a238f3a54c50cf9b1beca7 Issue stands resolved now, We will continue to monitor the platform to ensure stability. Subscription Payment Failures https://status.gohighlevel.com/incident/996969 Wed, 05 Aug 2026 14:50:00 -0000 https://status.gohighlevel.com/incident/996969#42abb2e289e9050ea273019644ad9934856ff8479e79cf92e17760350f9474f2 Investigating: We are currently investigating an issue causing "Subscription Payment Failed" errors across our platform, which may impact subscription payment processing for customers. Our engineering team has identified a potential fix and has deployed a change. We will continue to provide updates as more information becomes available. Thank you for your patience. Social Planner: YouTube Integration (Partial) https://status.gohighlevel.com/incident/987857 Sat, 01 Aug 2026 01:10:00 -0000 https://status.gohighlevel.com/incident/987857#77cf2aa5d2cb01031965f28b5bc5855d21005ea9404809f805e1fb694df3e154 The issue has been resolved, and all services are operating normally. We have confirmed that affected systems have recovered and are continuing to monitor performance to ensure stability. We appreciate your patience and apologize for any inconvenience caused. Social Planner: YouTube Integration (Partial) https://status.gohighlevel.com/incident/987857 Thu, 30 Jul 2026 07:00:00 -0000 https://status.gohighlevel.com/incident/987857#360da381b598234f096d8955bc74ea780665c4e613fffdd4c46577fcc479d9a2 We are currently experiencing an issue affecting some YouTube features. Scheduled YouTube video publishing is not affected and continues to work normally. The following features may be temporarily unavailable, delayed, or fail intermittently: Connecting new YouTube accounts Deleting YouTube posts from Social Planner Custom thumbnails and follow-up comments on newly published videos YouTube analytics and statistics updates No data has been lost. Any delayed analytics will automatically sync once the issue is resolved. We're actively working with YouTube to restore full functionality and will share another update as soon as we have more information. Voice AI Call Processing Disruption https://status.gohighlevel.com/incident/975493 Thu, 23 Jul 2026 16:24:00 -0000 https://status.gohighlevel.com/incident/975493#d7f5271fb1357e78eac13926b159c0a158a426b1d136711ee382b2959ab1466d Issue stands resolved now and voice ai is stable now. Voice AI Call Processing Disruption https://status.gohighlevel.com/incident/975493 Thu, 23 Jul 2026 15:58:00 -0000 https://status.gohighlevel.com/incident/975493#428747367a727700b00120082da65ea8e55dc3703874125095100be64424de44 We are investigating an issue affecting Voice AI call processing.Our engineering team is actively investigating and will provide updates as more information becomes available. Course Page Latency and Loading Timeouts https://status.gohighlevel.com/incident/975423 Thu, 23 Jul 2026 15:55:00 -0000 https://status.gohighlevel.com/incident/975423#15fe6ad721a862d7f3101311a3e65c278733bf58ced515c5320c408a7f8772a9 The issue has been resolved, and course pages are now loading normally.We have verified that the affected services are operating as expected and will continue to monitor the platform to ensure stability. Issues with switching Between Sub-Accounts https://status.gohighlevel.com/incident/975352 Thu, 23 Jul 2026 14:10:00 -0000 https://status.gohighlevel.com/incident/975352#edba8c510ae01bd17fd7edb9ccd08465d84971c7d4df0d699ec76e18201590b1 The issue affecting users and account admins while switching between sub-accounts (locations) has been resolved.We will continue to monitor the system to ensure stability. Course Page Latency and Loading Timeouts https://status.gohighlevel.com/incident/975423 Thu, 23 Jul 2026 14:02:00 -0000 https://status.gohighlevel.com/incident/975423#dfc63a806d7fcf29f12fbeb406fc634d367f5f4d777ed71acf4498e6308c70ef We are currently investigating increased latency affecting course pages.Our engineering team is actively working to restore normal service. We will provide updates as more information becomes available. Issues with switching Between Sub-Accounts https://status.gohighlevel.com/incident/975352 Thu, 23 Jul 2026 13:40:00 -0000 https://status.gohighlevel.com/incident/975352#4ec38baf79eeed00792af9d3125bac2ca5cc05b80fd1ad9801f76453b0057d4d We are investigating an issue impacting some users and account admins who may be unable to switch between sub-accounts (locations). Our team is actively working on a fix and will provide updates as more information becomes available. AI Agents Not Responding to Prompts https://status.gohighlevel.com/incident/965006 Wed, 15 Jul 2026 19:10:00 -0000 https://status.gohighlevel.com/incident/965006#8bb7c42678e0662ec404975802797168e4b632a14545b197058026832bfed4f7 The issue affecting AI agents not responding to prompts has been resolved. Services have been restored, and AI agents are responding to requests as expected. We will continue to monitor the system to ensure stability. Thank you for your patience during this incident. AI Agents Not Responding to Prompts https://status.gohighlevel.com/incident/965006 Wed, 15 Jul 2026 17:13:00 -0000 https://status.gohighlevel.com/incident/965006#93231a321f5d8109c78d539f5083e70dbd0e0f07d8a276f16f5bc0d4529e0e1e We are currently investigating an issue where AI agents are not responding to prompts. Our team is actively working to identify the cause. We will provide further updates on this page as more information becomes available. Form Service Disruption https://status.gohighlevel.com/incident/962741 Mon, 13 Jul 2026 17:37:00 -0000 https://status.gohighlevel.com/incident/962741#60a934ac4fd414d582a43d9924b2639ee83e3a78e1d77417405ad898f22acca3 The issue has been resolved, and the affected service is operating normally again. Our team has verified that forms are accessible and functioning as expected. Form Service Disruption https://status.gohighlevel.com/incident/962741 Mon, 13 Jul 2026 16:39:00 -0000 https://status.gohighlevel.com/incident/962741#46b43ffe8a24a8cdff6e3606ce1cd96fa93e92b2403590f726b4e15d74dad0b5 We are currently investigating an issue affecting our Form service. Small subset of users may encounter issue when attempting to access certain forms. Content Publishing Delays - Partial Outage https://status.gohighlevel.com/incident/950307 Fri, 10 Jul 2026 12:54:00 -0000 https://status.gohighlevel.com/incident/950307#0e52b80479d4b55b9d4be2dcba06fe122fb7bf3cecab0a8dbf51cb04e3d750b1 The issue has been resolved, and the fix has been successfully deployed to production. We will continue to monitor the system to ensure stability. Thank you for your patience while we worked to resolve this issue. Content Publishing Delays - Partial Outage https://status.gohighlevel.com/incident/950307 Fri, 10 Jul 2026 11:21:00 -0000 https://status.gohighlevel.com/incident/950307#d9accca14e761c33b5216bb4d79b6ecb4f24fb645283bc5437e22e94bbec892c We are investigating an issue where published changes may not appear immediately due to a problem with the cache refresh process. Our engineering team has identified the root cause and the fix is work in progress. We will provide additional updates as progress is made. Issues Receiving Calls on Mobile App https://status.gohighlevel.com/incident/932427 Tue, 23 Jun 2026 16:30:00 -0000 https://status.gohighlevel.com/incident/932427#dca66f6c9c6d6aa0bc2af542574ddebeebaad6e127e7413ec896c4a17d62c085 We have identified the issue and implemented a fix. Services have been restored, and customers should now be able to receive calls through the Mobile App as expected. We apologise for the disruption and appreciate your patience while we worked to resolve the issue. Issues Receiving Calls on Mobile App https://status.gohighlevel.com/incident/932427 Tue, 23 Jun 2026 14:58:00 -0000 https://status.gohighlevel.com/incident/932427#9b202e989a4fb00661190dd87c1a95038f07a6217346df754e5529b02c28f1e9 We are currently investigating an issue affecting customers who use the HighLevel Mobile App as their calling channel. Affected users may find that their calling preference is automatically switching from the Mobile App to the Web App, preventing them from receiving calls on their mobile devices. Our engineering team has identified the issue and is actively investigating the issue. Intermittent 520 Errors Affecting Certain Pages https://status.gohighlevel.com/incident/926759 Wed, 17 Jun 2026 13:15:00 -0000 https://status.gohighlevel.com/incident/926759#61011b120500b7cb9ec2f8487fbfb8d5f12bb71dc4f38f929fdee2c076a2a5a0 The affected deployment has since been rolled back, and we are actively monitoring the platform to ensure services remain stable. Recommended Action: If you continue to experience this issue, please clear your browser cookies or site data before retrying. Intermittent 520 Errors Affecting Certain Pages https://status.gohighlevel.com/incident/926759 Wed, 17 Jun 2026 12:50:00 -0000 https://status.gohighlevel.com/incident/926759#aeeada469ab0728851d3b5e5b5d93e3e9a383750bee252503d81d73a552d1c4c We have identified intermittent errors affecting a subset of pages, where some users may experience failed page loads and 520 errors. Meta is currently experiencing high disruptions across Ads Creation & Editing, Ads Delivery, and Ads Reporting. https://status.gohighlevel.com/incident/922080 Fri, 12 Jun 2026 18:35:00 -0000 https://status.gohighlevel.com/incident/922080#8fd36da9b953c0c85df8a7f7e01be6c1d0b827bb0e43b6ef2a7811153c832fd4 The following features are disrupted: 1.Connecting Facebook accounts/pages 2.Syncing Facebook Lead Ads forms 3.Lead sync from Facebook 4. Social planner meta platform posts are failing due to this dependency. 5. Whatsapp is also having issues due to this. This issue has been resolved. Some agencies and sub-accounts are intermittently unable to save or load email builder templates and schedule email campaigns due to GCS outage https://status.gohighlevel.com/incident/919566 Wed, 10 Jun 2026 06:50:00 -0000 https://status.gohighlevel.com/incident/919566#f6973b1eb1c59861b7b66fe6a90d8ce981109f82238e5500977f876aab216b40 GCS issue is resolved and our services are back to normal Some agencies and sub-accounts are intermittently unable to save or load email builder templates and schedule email campaigns due to GCS outage https://status.gohighlevel.com/incident/919566 Wed, 10 Jun 2026 03:30:00 -0000 https://status.gohighlevel.com/incident/919566#c6f86b4c1adc5b1dc816b602359a48c127d7bb25c33a1e75efcea9642dfa5f27 we are working on it and will get back to you shortly with updates Legacy Infrastructure Issues Affecting Branded Sites https://status.gohighlevel.com/incident/915013 Fri, 05 Jun 2026 22:33:00 -0000 https://status.gohighlevel.com/incident/915013#7d20b3939b985c2079a897302aa18ef2732395229613c9499b4afb57bac81e4c Branded Sites should be up and running smoothly now. Legacy Infrastructure Issues Affecting Branded Sites https://status.gohighlevel.com/incident/915013 Fri, 05 Jun 2026 20:48:00 -0000 https://status.gohighlevel.com/incident/915013#8d7b19f93dfdf11cb3fb454cc8bc52f02d5586298a6563bb14b28087c415125d We are facing issues with Legacy Infrastructure for branded sites, team is working towards fixing it. Social Planner posts are getting in progress https://status.gohighlevel.com/incident/914717 Fri, 05 Jun 2026 15:10:00 -0000 https://status.gohighlevel.com/incident/914717#4013c77a00ceba87ad540c910d838eff2597083929c2b931d5e6b431c90625b3 We’re back! Social Planner should be up and running. Thanks for bearing with us. Social Planner posts are getting in progress https://status.gohighlevel.com/incident/914717 Fri, 05 Jun 2026 04:30:00 -0000 https://status.gohighlevel.com/incident/914717#ef647245d84b19bb75358b022d1570321e779ee634ef537da60fbf6b096c646f We are currently investigating a technical issue in Social Planner that is causing some scheduled posts to remain stuck in the "In Progress" state and not complete as expected. SmartLists page Loading issue https://status.gohighlevel.com/incident/912143 Wed, 03 Jun 2026 15:50:00 -0000 https://status.gohighlevel.com/incident/912143#e96d2ba3788b7da2173ef09381349bcf34e4ea249a94c94e359527048ec42cbe Services are back to normal. Smart Lists should now load successfully SmartLists page Loading issue https://status.gohighlevel.com/incident/912143 Wed, 03 Jun 2026 15:05:00 -0000 https://status.gohighlevel.com/incident/912143#9690e1a2e322b73f492d5971638494bcb905dc3780553f79ada19ac04dd51a98 We’re having some trouble with SmartLists Page. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Order Forms Failing to Submit https://status.gohighlevel.com/incident/911653 Wed, 03 Jun 2026 02:02:00 -0000 https://status.gohighlevel.com/incident/911653#1d29ad93b7333fa72c6ce03604a1e0e85863e771ca8b3db7d95929a419c9af31 Summary - Some order forms were failing to submit due to a recent update. This affected forms where the phone number field had been disabled. Impact - Affected: Order forms and Funnel Pages with the phone number field disabled were unable to be submitted. Not affected: E-commerce checkout operated normally. Resolution - We identified the cause, rolled back the change, and refreshed our systems to restore all affected order forms. During this refresh, order forms and funnels were being updated across the platform, which caused a temporary delay in page load times. Facebook Leads not syncing in GHL https://status.gohighlevel.com/incident/902505 Thu, 14 May 2026 17:50:00 -0000 https://status.gohighlevel.com/incident/902505#58eaa3fff8e3dd0416e7bd1bb2cd5819d138813df3bb4351d2b69a4f90c28bbf This has been resolved. API traffic is looking stable Facebook Leads not syncing in GHL https://status.gohighlevel.com/incident/902505 Wed, 13 May 2026 18:46:44 -0000 https://status.gohighlevel.com/incident/902505#9009f31383bcd0a85564ce778cfc36ba1eca33547cdbfb8e7ec0273855dd3b21 Facebook Lead Ads API traffic is looking stable for now. We keep monitoring the situation and awaiting confirmation from Meta about situation being fully resolved Facebook Leads not syncing in GHL https://status.gohighlevel.com/incident/902505 Wed, 13 May 2026 12:00:00 -0000 https://status.gohighlevel.com/incident/902505#ef747b7603577274d9d8027d83ee397ae359d7715fd8294a29cccd5bdd7499d0 We've identified that Meta API is experiencing issues impacting Facebook Leads data and payloads. We are actively monitoring the situation and will update you as soon as we have an update or more information available. Active/Finished Workflow Sync Lag https://status.gohighlevel.com/incident/902506 Fri, 08 May 2026 17:45:00 -0000 https://status.gohighlevel.com/incident/902506#ab2e926a0353a6aac3b7e8cb606f7ae3c8f9e077f9a483656ae7c89be5007cd1 The issue affecting workflow sync for contacts has been resolved. Active and finished workflow statuses are now syncing correctly, and advanced filters & smart lists will reflect accurate real-time results. Thank you for your patience. Active/Finished Workflow Sync Lag https://status.gohighlevel.com/incident/902506 Fri, 08 May 2026 14:30:00 -0000 https://status.gohighlevel.com/incident/902506#360ab08f7f602e3e30f6a995717c49c997ab27665a5e3be161f53e6d6b2f0a53 There is a slowness in syncing the active and finished workflows for contacts. The advanced filters & smart lists that filter contacts by either active or finished workflows won't show accurate real-time results. Form and Survey Analytics Loading Issues Due to AWS Outage https://status.gohighlevel.com/incident/902508 Fri, 08 May 2026 07:25:00 -0000 https://status.gohighlevel.com/incident/902508#f2e5197c48d67f47ada92e57c8c4957060445bb2e1b5f286b4d0def7cc2d6e26 The issue with form and survey analytics not loading has been resolved. Analytics data is now loading correctly. QR Analytics Loading Issues Due to AWS Outage https://status.gohighlevel.com/incident/902507 Fri, 08 May 2026 03:56:00 -0000 https://status.gohighlevel.com/incident/902507#1360d205da18684ee5009c0a77351ef272b73109cfadcb261ddddeaa412b230c Analytics for QR has been restored. QR Analytics Loading Issues Due to AWS Outage https://status.gohighlevel.com/incident/902507 Fri, 08 May 2026 00:00:00 -0000 https://status.gohighlevel.com/incident/902507#b8762d5ff63428e22fc0b709b684dac06e2328aa4b9a106ae8c6b1824370c0b2 We are currently experiencing issues with Analytics Data not loading correctly for QR, resulting in no data being displayed for some users. This issue is related to an ongoing AWS outage impacting dependent services. We are actively monitoring the situation and working to restore functionality as soon as possible. Form and Survey Analytics Loading Issues Due to AWS Outage https://status.gohighlevel.com/incident/902508 Fri, 08 May 2026 00:00:00 -0000 https://status.gohighlevel.com/incident/902508#6429f706b90f5ce6ca86e34105ccc4343332da9b9bff228c6f4f2846019bf800 We are currently experiencing issues with form and survey analytics not loading correctly, resulting in no data being displayed for some users. This issue is related to an ongoing AWS outage impacting dependent services. We are actively monitoring the situation and working to restore functionality as soon as possible. Meta (Facebook, Instagram, Threads) Post Publishing Partial Outage https://status.gohighlevel.com/incident/902509 Sat, 25 Apr 2026 02:30:00 -0000 https://status.gohighlevel.com/incident/902509#3e4c74ec110a148a848877a445441ff0b044beb3d716cfdb944ea3748c7e4723 The APIs have been working back to normal since 24 April 2026, 16:00:00 UTC. Issue is resolved Meta (Facebook, Instagram, Threads) Post Publishing Partial Outage https://status.gohighlevel.com/incident/902509 Fri, 24 Apr 2026 11:55:18 -0000 https://status.gohighlevel.com/incident/902509#a3644d2dc1b6dec0e3d37f92b29af802adf528363a9d2c5fbc2e79f5ecf9a66d We are actively monitoring the case and will provide update soon Meta (Facebook, Instagram, Threads) Post Publishing Partial Outage https://status.gohighlevel.com/incident/902509 Fri, 24 Apr 2026 05:00:00 -0000 https://status.gohighlevel.com/incident/902509#f1e68a5c1581603831a81b074b7050348b085450cc5565df99639e152f05209a We’re currently experiencing an issue with Meta (Facebook, Instagram, Threads) posting. Posts may fail or not go through, starting around 23 April 2026, 19:00:00 UTC This is due to a partial outage on Meta's side. Our team is actively monitoring the situation and will provide updates as we learn more. Memberships https://status.gohighlevel.com/incident/910746 Mon, 20 Apr 2026 22:23:43 -0000 https://status.gohighlevel.com/incident/910746#1b1e31bf1d72366204a5e5b523ae790538b1469041dbbe98db4dc850db8d8bf3 Service recovered. Memberships https://status.gohighlevel.com/incident/910746 Mon, 20 Apr 2026 22:22:34 -0000 https://status.gohighlevel.com/incident/910746#0fe51829ec3f9a3d695bbd2caa139cef88e6854b6d981a9d691d6dad86386407 Service degradation detected by monitoring. Issue with Bluesky posting https://status.gohighlevel.com/incident/901738 Fri, 17 Apr 2026 22:50:00 -0000 https://status.gohighlevel.com/incident/901738#72b31c955dc7e8bf203bce4914fd3cb1831953fdd3c198c69820aa6019805692 The issue affecting Bluesky post publishing has been resolved. Please reach out to support if you are facing any more issues. Issue with Bluesky posting https://status.gohighlevel.com/incident/901738 Fri, 17 Apr 2026 04:00:00 -0000 https://status.gohighlevel.com/incident/901738#d6a04b1a962183bc54beb1771951050bc5c27fd91fdb792845d8d5e099ab861f We’re currently experiencing an issue with Bluesky posting. Posts may fail or not go through, starting around 06:00 AM UTC today. This is due to a partial outage on Bluesky’s side. Our team is actively monitoring the situation and will provide updates as we learn more. Thank you for your patience. Emails https://status.gohighlevel.com/incident/910702 Thu, 16 Apr 2026 14:11:01 -0000 https://status.gohighlevel.com/incident/910702#14195276ec5c42ec1b8e9a62b783933175b175910ad84f073bb14ae868452081 Service recovered. Emails https://status.gohighlevel.com/incident/910702 Thu, 16 Apr 2026 14:09:57 -0000 https://status.gohighlevel.com/incident/910702#0aded6175b5f9a76bba5c6303d49b93aadeb9df75e947f8cf1b4db73feafa16b Service degradation detected by monitoring. Analytics https://status.gohighlevel.com/incident/910745 Sun, 12 Apr 2026 23:18:32 -0000 https://status.gohighlevel.com/incident/910745#655535e758643884b27353d94b8b79e0c12908f4a83640ecd167fe732e7679f6 Service recovered. Analytics https://status.gohighlevel.com/incident/910745 Sun, 12 Apr 2026 23:17:38 -0000 https://status.gohighlevel.com/incident/910745#3cc0a1e3bfd0b692be9c17c2042db1f6638db60d72a46186a4f0b856f4a5b336 Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910727 Thu, 09 Apr 2026 19:24:02 -0000 https://status.gohighlevel.com/incident/910727#eb80ed1542ea3d70360d6606079b5cacdd6b87acbe2aeb99c04e825567af68d1 Service recovered. Emails https://status.gohighlevel.com/incident/910701 Thu, 09 Apr 2026 19:23:41 -0000 https://status.gohighlevel.com/incident/910701#b1ddcd45067607179bf698d5b3cbdfd6ec01c6a8f608354bd523a30bedc6ca9f Service recovered. Emails https://status.gohighlevel.com/incident/910701 Thu, 09 Apr 2026 19:15:35 -0000 https://status.gohighlevel.com/incident/910701#1804416e044bf7522a16d09791b00971a924500f25a10b9357af63df28a45fa9 Service degradation detected by monitoring. Emails https://status.gohighlevel.com/incident/910700 Thu, 09 Apr 2026 19:06:31 -0000 https://status.gohighlevel.com/incident/910700#ed22134f0e571f7e42d6cdb807219a866644f2d87dee60e9a3b12b54b328e444 Service recovered. Emails https://status.gohighlevel.com/incident/910700 Thu, 09 Apr 2026 19:04:45 -0000 https://status.gohighlevel.com/incident/910700#3500a2912c2759e03f00e5e626b9fcce379f48398443ca95ff0d0f3270a1ffbe Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910727 Thu, 09 Apr 2026 19:04:13 -0000 https://status.gohighlevel.com/incident/910727#2f56b10fa4c68412c64d0f83e79924dab438121b883ed2ad01ac1ba52f648c8a Service degradation detected by monitoring. Emails https://status.gohighlevel.com/incident/910699 Tue, 07 Apr 2026 19:07:44 -0000 https://status.gohighlevel.com/incident/910699#249913239eadb30325a8be4abd8ab8d7bb461dc2d76d6adce497dd62cc9945e0 Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910726 Tue, 07 Apr 2026 19:06:46 -0000 https://status.gohighlevel.com/incident/910726#5db01d81ab40d90d17565e289b27fed34d330ca8055fe574d9c4c55de753dbad Service recovered. Emails https://status.gohighlevel.com/incident/910699 Tue, 07 Apr 2026 19:06:34 -0000 https://status.gohighlevel.com/incident/910699#c342ba59354311ada1d2de50894cf212accc681e83f18baaf1a39b8db1193ace Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910726 Tue, 07 Apr 2026 19:01:55 -0000 https://status.gohighlevel.com/incident/910726#c018a4b60e6b6b304eb3dd0c4ab160726aa6cd520872a2417b4b2e1b1de6d2ef Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910725 Mon, 06 Apr 2026 19:29:33 -0000 https://status.gohighlevel.com/incident/910725#9d03b23bab2cb761ca993a34a7cab532ac39350440b0b429b8b3c69c7423065b Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910725 Mon, 06 Apr 2026 19:27:06 -0000 https://status.gohighlevel.com/incident/910725#0740833506952f3f5002c9e36ecc432fd8fb3718d04d7d98439b5b4d50bd39dc Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910724 Mon, 06 Apr 2026 19:23:02 -0000 https://status.gohighlevel.com/incident/910724#8913196c1538ccf67450792e9fe8f98d09b3a2e694ff09de88d1da8730f5ef32 Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910724 Mon, 06 Apr 2026 19:13:54 -0000 https://status.gohighlevel.com/incident/910724#e51d9a0134581c863f035451eed9bf809f1e05f59fe4605c4206d26360018360 Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910723 Mon, 06 Apr 2026 19:10:19 -0000 https://status.gohighlevel.com/incident/910723#64d37d12e14daacf978b448d466d76db145204dd3a91efec337f934aa7ebc81e Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910723 Mon, 06 Apr 2026 19:05:33 -0000 https://status.gohighlevel.com/incident/910723#cbe1ba010ad23e9cef065acf376d9bec81fc5561fedcff51b4e08d82d72efcc0 Service degradation detected by monitoring. Conversations Reporting https://status.gohighlevel.com/incident/910715 Mon, 06 Apr 2026 19:04:44 -0000 https://status.gohighlevel.com/incident/910715#500c0d3c2c14ba699caa9d1ec7d32d83db5d736cccb56a869f84e0d89fd09113 Service recovered. Conversations Reporting https://status.gohighlevel.com/incident/910715 Mon, 06 Apr 2026 19:03:46 -0000 https://status.gohighlevel.com/incident/910715#e3a862c216d3b02e49c3191da633d5f39da14a648a8d4b0737b593c86ed844f5 Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910722 Fri, 03 Apr 2026 19:21:58 -0000 https://status.gohighlevel.com/incident/910722#33d64eef8c34511e3f36846d1211e47ae5b8d7849bfb8c0d94ec0f519573b089 Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910722 Fri, 03 Apr 2026 19:12:30 -0000 https://status.gohighlevel.com/incident/910722#910d1fe51a30ecb114b64d699fc7a8b0dc770993e01b681bed56d883183f3d78 Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910721 Fri, 03 Apr 2026 19:09:34 -0000 https://status.gohighlevel.com/incident/910721#3ff240064ed43b6113fb58b49a2f80210a058c8ffa88683fdd4efcaa7fd5ccf2 Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910721 Fri, 03 Apr 2026 19:02:52 -0000 https://status.gohighlevel.com/incident/910721#0c6e3ebfb26ba1295e96cb5c8d30ede18cf0cfaf6efe0923f1b0010a792f60e6 Service degradation detected by monitoring. Blogs https://status.gohighlevel.com/incident/910744 Fri, 03 Apr 2026 07:38:03 -0000 https://status.gohighlevel.com/incident/910744#9ced7e7331039a6fad322187af627372ee7d8c13588e1336ea3f7a12aa1467b6 Service recovered. Blogs https://status.gohighlevel.com/incident/910744 Fri, 03 Apr 2026 07:37:04 -0000 https://status.gohighlevel.com/incident/910744#b6ca905d15022c725d0f6323667b2083a4c6dbe6a129138f9b94d05bb598ad2e Service degradation detected by monitoring. Opportunities https://status.gohighlevel.com/incident/910743 Fri, 03 Apr 2026 07:24:21 -0000 https://status.gohighlevel.com/incident/910743#9496b62ea8ab7863d1f7da3b03d5d510172f09410d72aa78008e09251fd22800 Service recovered. Opportunities https://status.gohighlevel.com/incident/910743 Fri, 03 Apr 2026 07:23:27 -0000 https://status.gohighlevel.com/incident/910743#082ba6944ad09e267d1bfb114b2134858a9fde609f13f574139cd0d19b5076a7 Service degradation detected by monitoring. Store https://status.gohighlevel.com/incident/910742 Fri, 03 Apr 2026 07:11:56 -0000 https://status.gohighlevel.com/incident/910742#3f1d4594f29fff48f147f458199023443d268a90e30009ebd191122cc170db1f Service recovered. Store https://status.gohighlevel.com/incident/910742 Fri, 03 Apr 2026 07:10:39 -0000 https://status.gohighlevel.com/incident/910742#f8e1da9852d26a508d154ccd86416908751a504d6fb40e4b033f879cd8aef7c8 Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910720 Fri, 03 Apr 2026 06:49:57 -0000 https://status.gohighlevel.com/incident/910720#e5b449146933bb0f18cf8f92f91fc0f8a88b3de16cb61f909516089abd490318 Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910720 Fri, 03 Apr 2026 06:48:47 -0000 https://status.gohighlevel.com/incident/910720#08a909cb867d2ef64090962f1cf3e016b48d50f1462cc6a86f1ebe943840c4a5 Service degradation detected by monitoring. Conversations Reporting https://status.gohighlevel.com/incident/910714 Fri, 03 Apr 2026 06:38:37 -0000 https://status.gohighlevel.com/incident/910714#e30949644fcbd7da4f031cae8409d6d65c2e1d77056341705eb6e97a008fded2 Service recovered. Conversations Reporting https://status.gohighlevel.com/incident/910714 Fri, 03 Apr 2026 06:37:38 -0000 https://status.gohighlevel.com/incident/910714#e17111c9838f4bf2efbf26cb06a53729a8146d4ab498e561fc96e85addd76f3d Service degradation detected by monitoring. Integrations https://status.gohighlevel.com/incident/910741 Fri, 03 Apr 2026 06:30:18 -0000 https://status.gohighlevel.com/incident/910741#1e7ffd439469c87cdd661773455af6f5d4545382a577b1b921ccd93e9a4814f5 Service recovered. Integrations https://status.gohighlevel.com/incident/910741 Fri, 03 Apr 2026 06:29:55 -0000 https://status.gohighlevel.com/incident/910741#bfeed7c6091dc2e7e1942cb6ad553ff358f084b90874396ed69d188b081be8f4 Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910719 Fri, 03 Apr 2026 05:57:55 -0000 https://status.gohighlevel.com/incident/910719#9570e971c07b7192a8dfa590de387a47de63761d2756df8f49ccf860ea6d2e26 Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910719 Fri, 03 Apr 2026 05:56:38 -0000 https://status.gohighlevel.com/incident/910719#ce7762109481ab01315883639bb59d95bfa03a07cd25773e53c39f21b350bf43 Service degradation detected by monitoring. Communities https://status.gohighlevel.com/incident/910740 Fri, 03 Apr 2026 05:54:36 -0000 https://status.gohighlevel.com/incident/910740#96ac3cc90363cee0ea11056f5246cd1eabdaa4be5eb58bdbfe67ea4cde259c3a Service recovered. Communities https://status.gohighlevel.com/incident/910740 Fri, 03 Apr 2026 05:53:14 -0000 https://status.gohighlevel.com/incident/910740#c45ece22d812572450631f2b7b978f41e35fcb47657e5ea9871e21f32ef9e709 Service degradation detected by monitoring. Conversations Reporting https://status.gohighlevel.com/incident/910713 Fri, 03 Apr 2026 04:39:42 -0000 https://status.gohighlevel.com/incident/910713#7c932628c6695ce3d13129d186229eadfe072e582a37c823b8f24366fa98152c Service recovered. Conversations Reporting https://status.gohighlevel.com/incident/910713 Fri, 03 Apr 2026 04:38:46 -0000 https://status.gohighlevel.com/incident/910713#70fae266c106da2d1d1053f2eb3934ecd0b25ef183ba0bda2392364c97996505 Service degradation detected by monitoring. Surveys https://status.gohighlevel.com/incident/910739 Fri, 03 Apr 2026 04:04:14 -0000 https://status.gohighlevel.com/incident/910739#f09b48e62ffe744736685e425209b4f86d26137d2a98782f4ece62e7f719bf7f Service recovered. Surveys https://status.gohighlevel.com/incident/910739 Fri, 03 Apr 2026 04:03:22 -0000 https://status.gohighlevel.com/incident/910739#c1ba5b9d26c2335ee54683e6b4219d17d05834712f943f746b40d448de89aeca Service degradation detected by monitoring. Reputation https://status.gohighlevel.com/incident/910738 Fri, 03 Apr 2026 02:29:18 -0000 https://status.gohighlevel.com/incident/910738#7c6c80693cfe2aa0cbfe418c5504e075ca4a5c155049624187390d7f19d5c5bc Service recovered. Reputation https://status.gohighlevel.com/incident/910738 Fri, 03 Apr 2026 02:28:10 -0000 https://status.gohighlevel.com/incident/910738#965a3e91a8db87e6d859680f3d0250fe38178f7558618e4a660c3d01de5e9e75 Service degradation detected by monitoring. LC Email https://status.gohighlevel.com/incident/910737 Fri, 03 Apr 2026 01:59:24 -0000 https://status.gohighlevel.com/incident/910737#b4bbe890ffab336895d8fc77c4cdd18478990efe9e6995fda6a7e8c63629d64b Service recovered. LC Email https://status.gohighlevel.com/incident/910737 Fri, 03 Apr 2026 01:57:44 -0000 https://status.gohighlevel.com/incident/910737#48d8d018704acdb8f798567cfbd1e21747cab105f6d8f505e5969eea9d0daf24 Service degradation detected by monitoring. Company https://status.gohighlevel.com/incident/910708 Fri, 03 Apr 2026 00:52:33 -0000 https://status.gohighlevel.com/incident/910708#b9645f82a8c4ce10928550f18348ce13e9acb7f1959493fd0187e89c5e5eb3c9 Service recovered. Company https://status.gohighlevel.com/incident/910708 Fri, 03 Apr 2026 00:50:05 -0000 https://status.gohighlevel.com/incident/910708#91f2d23b3e2f82993677c185809b4a36748d0e556fba3eb57ef85b50c736cf3d Service degradation detected by monitoring. Integrations https://status.gohighlevel.com/incident/910736 Fri, 03 Apr 2026 00:21:02 -0000 https://status.gohighlevel.com/incident/910736#436b1ce166807be63fc14a66ba433c67304dd78756a76f841836f1b27c4e783a Service recovered. Integrations https://status.gohighlevel.com/incident/910736 Fri, 03 Apr 2026 00:19:55 -0000 https://status.gohighlevel.com/incident/910736#6004abc72846f1a125e258b84e4e3553b7771d89f2367e28386b0649cd8f3150 Service degradation detected by monitoring. Conversations https://status.gohighlevel.com/incident/910735 Thu, 02 Apr 2026 23:47:50 -0000 https://status.gohighlevel.com/incident/910735#ee1e21798769bd277906f98e631b8ced722f50136f5a79f430da104fb3d3e909 Service recovered. Conversations https://status.gohighlevel.com/incident/910735 Thu, 02 Apr 2026 23:46:49 -0000 https://status.gohighlevel.com/incident/910735#7177e14a1996a9f772053b0a5519ff00ce9f1688d735b304fe8309bf46756e59 Service degradation detected by monitoring. Chat Widget https://status.gohighlevel.com/incident/910734 Thu, 02 Apr 2026 23:42:46 -0000 https://status.gohighlevel.com/incident/910734#f34af7cd51d53bba1afa860c28110df7a7454636d2fffd5a86dfd4c1648d7d3b Service recovered. Chat Widget https://status.gohighlevel.com/incident/910734 Thu, 02 Apr 2026 23:41:31 -0000 https://status.gohighlevel.com/incident/910734#7b551f87354f4c663d2583c395f83645c2b3cd53f63f800d5cef7e7d3c7a732c Service degradation detected by monitoring. Mobile App Customiser https://status.gohighlevel.com/incident/910733 Thu, 02 Apr 2026 22:14:37 -0000 https://status.gohighlevel.com/incident/910733#cf731b66f18a5907e1f89b3de88c8f9d49c634a07a82c1f5c9c48043c9bc882c Service recovered. Mobile App Customiser https://status.gohighlevel.com/incident/910733 Thu, 02 Apr 2026 22:13:20 -0000 https://status.gohighlevel.com/incident/910733#5c78474c6c1ed2e996b88f39f824347277d9fa011b91a09c1693040f1d1d11b0 Service degradation detected by monitoring. Reselling https://status.gohighlevel.com/incident/910732 Thu, 02 Apr 2026 20:33:29 -0000 https://status.gohighlevel.com/incident/910732#48a9a0995cbea65bc93414d56b0e0c02585db73d760cd3965dc7978076b879f8 Service recovered. Reselling https://status.gohighlevel.com/incident/910732 Thu, 02 Apr 2026 20:32:17 -0000 https://status.gohighlevel.com/incident/910732#359058b15b42d28df7abadd126fe7238fbe909bd12896233db15d132e5acdfef Service degradation detected by monitoring. Conversations Reporting https://status.gohighlevel.com/incident/910712 Thu, 02 Apr 2026 19:33:29 -0000 https://status.gohighlevel.com/incident/910712#1fcfb47a084bd42131d99f5f50a3cf344df25a90e59061d00ab9baceb99ee696 Service recovered. Conversations Reporting https://status.gohighlevel.com/incident/910712 Thu, 02 Apr 2026 19:32:32 -0000 https://status.gohighlevel.com/incident/910712#387efcdc5c19056738f11c1709bfe35a05280af00132e6e278b6850bb5ca544d Service degradation detected by monitoring. Bulk Actions https://status.gohighlevel.com/incident/910718 Thu, 02 Apr 2026 19:26:58 -0000 https://status.gohighlevel.com/incident/910718#0974004ece91b8e7512a28fe6254d9faa19c59df7000734e895c71a97bd6aedf Service recovered. Conversations Reporting https://status.gohighlevel.com/incident/910711 Thu, 02 Apr 2026 19:03:27 -0000 https://status.gohighlevel.com/incident/910711#f5d8e1fd3637231282b51b19bbdf9a487640379fc6b7945b442be24f7a774c99 Service recovered. Bulk Actions https://status.gohighlevel.com/incident/910718 Thu, 02 Apr 2026 19:02:55 -0000 https://status.gohighlevel.com/incident/910718#eedd59e39db89a9645be9eca160cbfbf124a581df463f6e92c5191e01f0c845b Service degradation detected by monitoring. Conversations Reporting https://status.gohighlevel.com/incident/910711 Thu, 02 Apr 2026 19:02:23 -0000 https://status.gohighlevel.com/incident/910711#d1e4bf50dc5f031e6e3634a78bf73858b2bd28c69e02a696e64fdfc1d7078801 Service degradation detected by monitoring. Snapshots are not processing. https://status.gohighlevel.com/incident/901739 Mon, 30 Mar 2026 23:31:58 -0000 https://status.gohighlevel.com/incident/901739#d16c1b691a30587f5ad77b9744fac5545a14af3437c3da7667aa8c05663084e0 This issue is now resolved and Snapshots should start processing. Please reach out to support if you are facing any more issues. Snapshots are not processing. https://status.gohighlevel.com/incident/901739 Mon, 30 Mar 2026 22:38:46 -0000 https://status.gohighlevel.com/incident/901739#44036b3adbf53f69e7ab05e297da3d1ba528fff3af2c1cc9d9ee5b5d18539e19 We are aware of an issue with Snapshots not processing in subaccounts. Our Development team is currently working on a solution. Latency in loading snapshots. https://status.gohighlevel.com/incident/901740 Mon, 30 Mar 2026 17:53:00 -0000 https://status.gohighlevel.com/incident/901740#7cc1ab7b3a2d4668080cc3950d313a29861c948cb960f09585bc6d3dbd0996ad The issue has been resolved. Latency in loading snapshots. https://status.gohighlevel.com/incident/901740 Mon, 30 Mar 2026 15:30:00 -0000 https://status.gohighlevel.com/incident/901740#264afdb0324db66a95679ca4e554b75f7df86741934744895314084fb9c4526c We are currently investigating this issue. We are investigating an issue where Business Profile updates (logos, names, timezones, and websites) are failing to save across multiple sub-accounts. https://status.gohighlevel.com/incident/901741 Wed, 25 Mar 2026 18:34:00 -0000 https://status.gohighlevel.com/incident/901741#40dcf837b69d96e515fcb5b6cadabde7979027e649b5979277ed77d5bfc12d1d The issue has been resolved. We are investigating an issue where Business Profile updates (logos, names, timezones, and websites) are failing to save across multiple sub-accounts. https://status.gohighlevel.com/incident/901741 Wed, 25 Mar 2026 17:30:00 -0000 https://status.gohighlevel.com/incident/901741#2114a19547804183dcf7fa042c81b82e94ce5b48131e3a68756127856b123597 We are currently investing the issue. Conversations Reporting https://status.gohighlevel.com/incident/910710 Tue, 24 Mar 2026 04:41:23 -0000 https://status.gohighlevel.com/incident/910710#4d7ddecb1fa55f12589fb44b76a05701ee69b77aa5a6a4daa234b8f8ccef9bef Service recovered. Conversations Reporting https://status.gohighlevel.com/incident/910710 Tue, 24 Mar 2026 04:39:08 -0000 https://status.gohighlevel.com/incident/910710#d4594f8b117a7026cefa9ed4aea1d50597b1256c36e853c109d2ea635005921e Service degradation detected by monitoring. Conversations Reporting https://status.gohighlevel.com/incident/910709 Tue, 24 Mar 2026 03:10:18 -0000 https://status.gohighlevel.com/incident/910709#b4dfc22bc12dcbc02f0be392b42e35e705f2211db4267e8c3362bbff35c49f04 Service recovered. Conversations Reporting https://status.gohighlevel.com/incident/910709 Tue, 24 Mar 2026 03:06:33 -0000 https://status.gohighlevel.com/incident/910709#b26d3f9e6540cc8ca4c2256397fc139fef6b3a5eca5dbf0fac6a91892eb2497b Service degradation detected by monitoring. CRM Conversations Tab Not Loading https://status.gohighlevel.com/incident/901742 Mon, 16 Mar 2026 16:20:00 -0000 https://status.gohighlevel.com/incident/901742#883a9bf988d9db38403094357790ae8093e648dd6837277fb178662693a46287 We have resolved the issue CRM Conversations Tab Not Loading https://status.gohighlevel.com/incident/901732 Mon, 16 Mar 2026 16:20:00 -0000 https://status.gohighlevel.com/incident/901732#dbcbe281723759fe2ae87089e34f1381bd36c36abd8be6e73a1199a2b5ec5947 We have resolved the issue CRM Conversations Tab Not Loading https://status.gohighlevel.com/incident/901742 Mon, 16 Mar 2026 15:45:00 -0000 https://status.gohighlevel.com/incident/901742#c23936c837c326bccdf5f6844d80f625992c9736b85482351d7a0fec2d8ec4ae We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. CRM Conversations Tab Not Loading https://status.gohighlevel.com/incident/901732 Mon, 16 Mar 2026 15:45:00 -0000 https://status.gohighlevel.com/incident/901732#925bc69a29c810b91e346d8d15600359f54165137d4533b30a12ccfb743dc42e We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. CRM Conversations Tab Not Loading https://status.gohighlevel.com/incident/901742 Mon, 16 Mar 2026 15:30:00 -0000 https://status.gohighlevel.com/incident/901742#e207b8e095ce3254a9acd71287e27aafaa26ffc5209fb9bd7e698a3b0530b271 We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. CRM Conversations Tab Not Loading https://status.gohighlevel.com/incident/901732 Mon, 16 Mar 2026 15:30:00 -0000 https://status.gohighlevel.com/incident/901732#cfb185ae6ca90ae02022704fd242bc822bd043207607088b6c01c11e57123f1a We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. LC Email https://status.gohighlevel.com/incident/910731 Fri, 13 Mar 2026 12:24:08 -0000 https://status.gohighlevel.com/incident/910731#da6d6df040def428986cb8c8bc5c02d919cac2b08f71a1b9b3b6ef364ffb17ac Service recovered. LC Email https://status.gohighlevel.com/incident/910731 Fri, 13 Mar 2026 12:21:03 -0000 https://status.gohighlevel.com/incident/910731#08db16ddd52b6729b65a99ec6390ad6761e1aa5e82f959b57e9af1649511b21c Service degradation detected by monitoring. We are currently experiencing an issue with the Social Planner where posts are not syncing in the list view. As a result, users may not be able to see their posts in the list view at the moment. https://status.gohighlevel.com/incident/901743 Tue, 10 Mar 2026 15:20:00 -0000 https://status.gohighlevel.com/incident/901743#244dc0c9c502000fc9845b41e2388f945c46cc10eff88547b6f403fc9e6e0b48 The issue has been resolved. We are currently experiencing an issue with the Social Planner where posts are not syncing in the list view. As a result, users may not be able to see their posts in the list view at the moment. https://status.gohighlevel.com/incident/901743 Tue, 10 Mar 2026 11:00:00 -0000 https://status.gohighlevel.com/incident/901743#e48d2680ef243d2dda09d8d9a66d900148e215f2255d0f97cf476d86f5970be2 Our team is actively investigating the issue and working on a resolution. We will share updates as soon as we have more information. Disruption with voice AI calls https://status.gohighlevel.com/incident/901744 Mon, 02 Mar 2026 11:30:00 -0000 https://status.gohighlevel.com/incident/901744#b1cf49d1cdf6b38d49c24b75120ac56b81b8164d442a00c3dfafb48bc277ae37 We have resolved the issue. Voice AI calls are functioning as expected Disruption with voice AI calls https://status.gohighlevel.com/incident/901744 Mon, 02 Mar 2026 10:30:00 -0000 https://status.gohighlevel.com/incident/901744#672114ebefd832afc2d0fbfa1a550a846549d7998d3ed4631f13cf6ad35f5f6d Voice AI calls were not connecting, our team is working on it to identify the issue A2P Profiles Impacted https://status.gohighlevel.com/incident/901745 Sun, 01 Mar 2026 01:43:17 -0000 https://status.gohighlevel.com/incident/901745#c4c7a3faf23e6567057f232d44904da7dbd3e84a57992057c9e6372f7990e593 This has been resolved. A2P Profiles Impacted https://status.gohighlevel.com/incident/901745 Sun, 01 Mar 2026 00:59:06 -0000 https://status.gohighlevel.com/incident/901745#fccb78440b6900cf0d3f2e6dda6c603058a58640c86151b0401db03c239d54ab Submissions of new A2P profiles impacted due to an ongoing provider issue. We are working with our partners to resolve this at earliest. Degraded performance of marketplace webhooks and Jobber Integration https://status.gohighlevel.com/incident/901746 Tue, 24 Feb 2026 23:00:00 -0000 https://status.gohighlevel.com/incident/901746#c101c2b43647a9ec264728319fc2eeb82afbc8351f1fdfbdb111665c20078a47 Webhook delivery delays occurred due to a configuration issue following a system update; the issue has been resolved and all pending events have been successfully processed Degraded performance of marketplace webhooks and Jobber Integration https://status.gohighlevel.com/incident/901746 Tue, 24 Feb 2026 20:40:00 -0000 https://status.gohighlevel.com/incident/901746#d1d2c39ce9c98508bf11fe6b8f319e9d6700a45f93ca3dfd5f4d05e7071e2585 Team is looking into the incident We are currently investigating an issue affecting SSL validation when adding External Domains to Sub-Accounts, caused by a Cloudflare service disruption. https://status.gohighlevel.com/incident/901747 Wed, 18 Feb 2026 05:00:00 -0000 https://status.gohighlevel.com/incident/901747#5000bd0fd4c1beb921c569b5c68d8873919907a00648a1d40b23547c85308183 The issue has been resolved. We are currently investigating an issue affecting SSL validation when adding External Domains to Sub-Accounts, caused by a Cloudflare service disruption. https://status.gohighlevel.com/incident/901747 Wed, 18 Feb 2026 00:45:00 -0000 https://status.gohighlevel.com/incident/901747#2e0187df8cd7bd36e06f185bd6a6a9b3527b46949a94dd5c522902848378db65 Our team is actively monitoring and will provide updates as more information becomes available. Performance of marketplace and integration would be degraded https://status.gohighlevel.com/incident/901748 Tue, 17 Feb 2026 14:19:00 -0000 https://status.gohighlevel.com/incident/901748#13169437aff2c42a9566e3f25b90b00cfddbcd49c62fb9f76932b31f0a9e40ef The issue has been resolved. Performance of marketplace and integration would be degraded https://status.gohighlevel.com/incident/901748 Tue, 17 Feb 2026 13:52:00 -0000 https://status.gohighlevel.com/incident/901748#11b8792533cab24b22614e1db75736cbe9d00f7d46d2adb6720a8d4f389e9398 Team is looking into it. Unable to Answer Incoming Calls https://status.gohighlevel.com/incident/901749 Fri, 13 Feb 2026 18:47:00 -0000 https://status.gohighlevel.com/incident/901749#96ec3636f32122216f0bc8a847c5c8fadf1f453194ea075d4f54f72c64d2582d We have resolved this issue and service functionality has been restored. Unable to Answer Incoming Calls https://status.gohighlevel.com/incident/901749 Fri, 13 Feb 2026 18:15:00 -0000 https://status.gohighlevel.com/incident/901749#4f4d3e5952dc522d13ff7f82441eff43b38215a074d099aefee234d06cd1c422 The team has identified the issue and is working on a deployment to resolve this issue. Unable to Answer Incoming Calls https://status.gohighlevel.com/incident/901749 Fri, 13 Feb 2026 14:19:00 -0000 https://status.gohighlevel.com/incident/901749#28a384ba30b1c8217d991265c169f5002071cafd483da93c11d387e17adf0aca We are currently experiencing an ongoing issue affecting incoming calls across the platform. Users on both the mobile app and web app are reporting that incoming calls are not connecting properly — calls continue ringing and cannot be picked up. This impacts customers using both LC Phone and Twilio-integrated numbers. Our engineering team is actively investigating the root cause and working on a fix. We’ll provide the next update as soon as we have more information or a resolution timeline. Provider Outage https://status.gohighlevel.com/incident/901750 Wed, 11 Feb 2026 22:08:38 -0000 https://status.gohighlevel.com/incident/901750#4a6ffcfc09cce28d13e7d104479af8a8d9093d418bf4ead6eafda277a8bb0123 This has been resolved Provider Outage https://status.gohighlevel.com/incident/901750 Wed, 11 Feb 2026 22:00:22 -0000 https://status.gohighlevel.com/incident/901750#2a6c8649c031a5cc90fdfc944f24d6034acd4f9dc101477db47c8f90acbfc6dc Some customers are reporting inability to access Support via our in-app support. Our team is aware and investigating a solution. In the meantime please contact support by calling 1-888-732-4197. Phone number purchase not working https://status.gohighlevel.com/incident/901751 Wed, 04 Feb 2026 19:08:00 -0000 https://status.gohighlevel.com/incident/901751#ad15f3f28ec54dd97e54f61d7395978df5045d738110d04843f67baf26b86773 The issue has been fully resolved, and all functionality has been restored. The incident was caused by an issue with one of our third-party vendors, which has now been addressed. Phone number purchase not working https://status.gohighlevel.com/incident/901751 Wed, 04 Feb 2026 18:25:00 -0000 https://status.gohighlevel.com/incident/901751#3a2f34b43ade93ac5b1a976a864a10c57c855246735312c1802ad1ba124c9df0 We have identified some partial issues with the first purchase of phone numbers. Team is running this down. User-facing authentication failures in page builder impacting multiple customers https://status.gohighlevel.com/incident/901752 Mon, 02 Feb 2026 12:33:00 -0000 https://status.gohighlevel.com/incident/901752#72c2cd84884f13f1947c67a90f057ef2794e90a57a00e329316acf47ac50ed42 The issue has been resolved. User-facing authentication failures in page builder impacting multiple customers https://status.gohighlevel.com/incident/901752 Mon, 02 Feb 2026 11:30:00 -0000 https://status.gohighlevel.com/incident/901752#fb03a1899764a72fe85b1cb28a2206ed1271e49ed3097b9900cec80c211f7712 Team is working on it. Side Bar is not working https://status.gohighlevel.com/incident/901753 Wed, 21 Jan 2026 18:45:00 -0000 https://status.gohighlevel.com/incident/901753#9c901c85bbef8fe3e05d7c538c0d94e6c260a151d55e2496b95bffd22147b873 The issue has been resolved. Side Bar is not working https://status.gohighlevel.com/incident/901753 Wed, 21 Jan 2026 17:25:00 -0000 https://status.gohighlevel.com/incident/901753#2cd492c118756a0384e6da4fc778a0917cc84930f07d4e907251822f154dd55f Team is working on it Opportunities Page is not loading https://status.gohighlevel.com/incident/901754 Tue, 20 Jan 2026 17:50:00 -0000 https://status.gohighlevel.com/incident/901754#55aba7c6828bbd9983415351797fe35aabe587931856488685deca6541b1d8b0 The issue has been resolved. Opportunities Page is not loading https://status.gohighlevel.com/incident/901754 Tue, 20 Jan 2026 17:30:00 -0000 https://status.gohighlevel.com/incident/901754#242f0bfbab53a735c55783bc718f66b0a0dd11687b099bae1e9767242c070aa6 Team is working on it. Marketplace Service Disruption Affecting Integrations and UI https://status.gohighlevel.com/incident/901755 Tue, 13 Jan 2026 11:49:00 -0000 https://status.gohighlevel.com/incident/901755#ff691302ed2028c4071891eb604d543223d0cb64a227a822a1390c3bb2d3d377 The issue has been resolved. Marketplace Service Disruption Affecting Integrations and UI https://status.gohighlevel.com/incident/901755 Tue, 13 Jan 2026 11:19:00 -0000 https://status.gohighlevel.com/incident/901755#e46cdfd35ff750b5b21fe1117b00b5becc7f80923f3d9637fd0f27e1e1590355 Users may encounter failures when accessing the Marketplace UI, authenticating Marketplace apps, or executing workflows that rely on Marketplace integrations. Instagram Reels Feed Visibility https://status.gohighlevel.com/incident/901756 Mon, 15 Dec 2025 22:30:00 -0000 https://status.gohighlevel.com/incident/901756#7720583ca147cf2b6d9fc138300f707763280318cddb50f620f21ce287653e20 We have added a fix and all newly published posts will follow the corrected behavior. Instagram Reels Feed Visibility https://status.gohighlevel.com/incident/901756 Thu, 11 Dec 2025 19:30:00 -0000 https://status.gohighlevel.com/incident/901756#0e4f1c65a3f799783bd78cfc90c9c6425113067e8f01c4540ff5e227f04e2ac3 Instagram reels were published successfully but did not appear on users’ main Instagram feeds. The posts were only visible in the Reels tab, resulting in reduced distribution, reach, and engagement. App is down https://status.gohighlevel.com/incident/901757 Fri, 05 Dec 2025 06:20:00 -0000 https://status.gohighlevel.com/incident/901757#91c71e0a0c60b371873163b0f78fe9f576372ba12403fc3e70b083d65c0a44b8 Our services are back up and running. App is down https://status.gohighlevel.com/incident/901757 Fri, 05 Dec 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901757#83c96c846023b2232ff333a9b5d32826afaca6c190079bf142309a6050b14568 App is currently down as Cloudflare is having an outage right now. A2P Registration issues https://status.gohighlevel.com/incident/901758 Wed, 03 Dec 2025 22:02:05 -0000 https://status.gohighlevel.com/incident/901758#6d62e81648685e1414eebbc6f277f7aa8206073e9156acd1f92e0367b5df4ae7 This issue is now resolved. If you are still seeing this error please open a chat with support. A2P Registration issues https://status.gohighlevel.com/incident/901758 Wed, 03 Dec 2025 21:30:00 -0000 https://status.gohighlevel.com/incident/901758#86df296699056c0b67200f60f7de84ad9639208a3ba5a502e069ee1d5e2c39fc We are currently investigating an error: "Your profile submission failed There was some issue while submitting the profile OOM command not allowed when used memory > 'maxmemory'." when submitting A2P profile submissions. Our Development team is running down this issue now. Delays in resuming contacts in Workflows https://status.gohighlevel.com/incident/901759 Tue, 02 Dec 2025 02:30:00 -0000 https://status.gohighlevel.com/incident/901759#c2fc44391ee8ed85a97e1471d80428e4522b092537388fc1090cdac2c0810fa3 We have added a fix and things should be back to normal. Delays in resuming contacts in Workflows https://status.gohighlevel.com/incident/901759 Mon, 01 Dec 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901759#c684446e27cc5d493f15cf1d9c83ece3d143cc01c2ba4013a92db72d2ba45e5d We have added a fix and things should be back to normal. Delays in resuming contacts in Workflows https://status.gohighlevel.com/incident/901759 Mon, 01 Dec 2025 12:00:00 -0000 https://status.gohighlevel.com/incident/901759#3f2a1c6ebb5d58591917e7683cb93e14843f6e194870786575de25b0c08d2188 We’re currently seeing delays in resuming contacts within workflows. These are purely timing delays—no data loss or drops have occurred. Team is running this down. Performance Degraded: Chats within communities https://status.gohighlevel.com/incident/901760 Wed, 26 Nov 2025 11:30:00 -0000 https://status.gohighlevel.com/incident/901760#bc864b72b43d84a16fcb1836e7b740e6a8f158aeff29024ad3d876a9c817b9dd The intermittent chat connectivity issue in Communities has been resolved. All systems are operating normally. Performance Degraded: Chats within communities https://status.gohighlevel.com/incident/901760 Wed, 26 Nov 2025 10:00:00 -0000 https://status.gohighlevel.com/incident/901760#012126c04cfdfcf512b383f0561b87696040df1096e077c303e9fa33b7be0c85 We’re currently observing intermittent connection issues in Chats within Communities. Some users may experience delayed messages or temporary disconnections. Our team is investigating the root cause and monitoring the impact. We’ll share updates as soon as we have more information. Reply Box Missing In Conversations https://status.gohighlevel.com/incident/901761 Tue, 25 Nov 2025 08:00:00 -0000 https://status.gohighlevel.com/incident/901761#1d0d8b5c818ec04c2dc33b0cc3ccbfd1457db10de814b9f7eb0de4a492f4de6a We have added a fix for the issue. The issue is resolved. Reply Box Missing In Conversations https://status.gohighlevel.com/incident/901761 Tue, 25 Nov 2025 07:00:00 -0000 https://status.gohighlevel.com/incident/901761#d4c7d22bc59cddcbd06fa781f7629af2527fab7e053933fd907a612c29f1cff2 We have identified an issue where reply box is missing in conversations. We are adding a fix for it. Request a Review button is not working inside QuickActions https://status.gohighlevel.com/incident/901762 Mon, 24 Nov 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901762#b707d63810079a616ac38376f651abbcf60a63db4a279c3e3566e9ec7fb1e5e2 We have added a patch and the issue is fixed. Request a Review button is not working inside QuickActions https://status.gohighlevel.com/incident/901762 Sun, 23 Nov 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901762#5be970d260b23b9e26a62892bc4f2782718551b4309950a5223b71c38cc2389f We have identified an issue in production where the Request a Review button (inside of Quick Actions) is not doing anything when clicked. Sub-account Google connection expiry issue https://status.gohighlevel.com/incident/901765 Thu, 20 Nov 2025 22:30:00 -0000 https://status.gohighlevel.com/incident/901765#d41d387afc7a2f031459f586c567c6d4f6778a8d5077c626404bf3ea2330238c The issue is fixed from our side. The impacted users will need to manually re-connect their google accounts on the integrations page. Sub-account Google connection expiry issue https://status.gohighlevel.com/incident/901765 Thu, 20 Nov 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901765#d7d80083c53a604e72d6813e105ea4bf496192b9d8542c50b494fe6966367156 We have identified an issue with Google connection getting expired on the sub-accounts. We are currently working on resolving the issue. Dialer is not working https://status.gohighlevel.com/incident/901764 Thu, 20 Nov 2025 15:00:00 -0000 https://status.gohighlevel.com/incident/901764#de123a098eb4c7bbbc344ea0e2870a69c2d5680595d94fd37d2a317a67c3539e Calling functions are recovering now and you should be able to make outbound and inbound calls. We will share more details in some time. Dialer is not working https://status.gohighlevel.com/incident/901764 Thu, 20 Nov 2025 14:00:00 -0000 https://status.gohighlevel.com/incident/901764#aa174e90323f6f1133177b7beea87fbc0ec31194a47dff185294d72f9a2d24ca We are investigating reports of Dialer not working. Some product functionalities may be experiencing intermittent instability due to a Cloudflare-related outage. https://status.gohighlevel.com/incident/901766 Tue, 18 Nov 2025 14:42:00 -0000 https://status.gohighlevel.com/incident/901766#bf36c2646295b6c0dd4abd1818902820579b576272d06ca79d4926c52be8f036 The issue has been resolved. Some product functionalities may be experiencing intermittent instability due to a Cloudflare-related outage. https://status.gohighlevel.com/incident/901766 Tue, 18 Nov 2025 11:48:00 -0000 https://status.gohighlevel.com/incident/901766#d83599d9337a6f1b6d42b829f75c7eb6d37c74152f8377a66e8afdc51900b99a We’re closely coordinating with Cloudflare and working to ensure reliable access as the issue is resolved. Investigating slowness issues across the platform https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 19:20:00 -0000 https://status.gohighlevel.com/incident/901767#abec0447fd20f0b566e49a0a4e0e16031bef3a278b2d7ba2e91e02b2dd0cc1d4 The issue has been resolved now Investigating slowness issues across the platform https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 19:20:00 -0000 https://status.gohighlevel.com/incident/901767#c47d5adc5abebb06e481558adcffa5415c4cde80591d0a5d78f062aba0db6f9b The issue has been resolved now Investigating slowness issues across the platform https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 18:30:00 -0000 https://status.gohighlevel.com/incident/901767#539d8bd52f44ebeb45e656015794e6128b15844977efe6a3ca1d46721c1f5aa4 Slowness issues have been resolved and we are continuing to monitor system performance. Investigating slowness issues across the platform https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 17:25:00 -0000 https://status.gohighlevel.com/incident/901767#a3f5596c241f62858383e6a60d662ef29449f367c43d9d50e21ad5bae8f8b0fc We have identified issues with across the platform. Team is running this down. Facebook Reels Failing to Publish via Social Planner https://status.gohighlevel.com/incident/901768 Fri, 14 Nov 2025 20:00:00 -0000 https://status.gohighlevel.com/incident/901768#285ea56cc79485ad26fa01293fd4b7d65aafe0f78f31c2648ce9bb1307c3f561 The issue has been resolved. Facebook Reels Failing to Publish via Social Planner https://status.gohighlevel.com/incident/901768 Tue, 11 Nov 2025 08:30:00 -0000 https://status.gohighlevel.com/incident/901768#07bcb28ffdc7348447f8689955cffcdffb024d306eb213e8213107f9062e732b We are facing an issue while posting Facebook reels due to an issue with the underlying Facebook API. Reports of slowness https://status.gohighlevel.com/incident/901769 Thu, 30 Oct 2025 16:30:00 -0000 https://status.gohighlevel.com/incident/901769#2ac0f14c1f0d09317a0549d94c8c37a4fe8a07c34793a799e513db166cb71ad5 The issue has been resolved. Reports of slowness https://status.gohighlevel.com/incident/901769 Thu, 30 Oct 2025 16:30:00 -0000 https://status.gohighlevel.com/incident/901769#fc6bf2ef9c1482a4c2fa05f986de3aa2745b1dedc92d271d5b247083f99518d6 The issue has been resolved. Reports of slowness https://status.gohighlevel.com/incident/901769 Thu, 30 Oct 2025 13:10:00 -0000 https://status.gohighlevel.com/incident/901769#6ea2cacf0d68e9d8c7c60d71d2a8ee340898ac7629f7f3fa2b575b6b88110454 We’ve received reports of slowness, and our team is currently working to resolve the issue. Opportunity notes count would not be visible for some of the customers on opportunity card https://status.gohighlevel.com/incident/901770 Tue, 28 Oct 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901770#9157043a651dfd8262ca8cec06eba70e02f16a500b95585ad030f43249522045 The issue has been resolved. Opportunity notes count would not be visible for some of the customers on opportunity card https://status.gohighlevel.com/incident/901770 Tue, 28 Oct 2025 09:45:00 -0000 https://status.gohighlevel.com/incident/901770#8371884f3c9c5710ddf3f550479b071e68b9cba4913593e8c434a3e60ff3781e The issue has been resolved. Opportunity notes count would not be visible for some of the customers on opportunity card https://status.gohighlevel.com/incident/901770 Tue, 28 Oct 2025 06:30:00 -0000 https://status.gohighlevel.com/incident/901770#7552a10920a05a152f0c14fc5acf2fc7512a6ce72b7948237dfcf61df33b81df Team is working on it. Multiple areas impacted due to third party services unavailability https://status.gohighlevel.com/incident/901772 Tue, 21 Oct 2025 07:00:00 -0000 https://status.gohighlevel.com/incident/901772#b7b89e0316553695498f18f32c7aef3230a2355337b17db2c99fadced8ea6483 The issue is resolved. Issues with chat support https://status.gohighlevel.com/incident/901771 Mon, 20 Oct 2025 20:10:00 -0000 https://status.gohighlevel.com/incident/901771#42af4efcec501f50c588912a9928839d331fdba7b789fbbaf097f08febf11165 The issue is resolved. Issues with chat support https://status.gohighlevel.com/incident/901771 Mon, 20 Oct 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901771#6c86b9bb5b3888809e88370d0e6d1cb067c6ecb3c63ac7cbfbe270464da8ec4f Our chat support is currently down due to a third-party outage. We’ll share updates as soon as service is restored. Multiple areas impacted due to third party services unavailability https://status.gohighlevel.com/incident/901772 Mon, 20 Oct 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901772#64e02f23c28c0b97f86df7b1e719318c7ed9d51323b67f973d8ad10c2ad10da9 We have identified issues with several areas in our platform. SMS Delays, Call Failures, Sub-account creation, Conversations(SMS/Calls), Contacts(SMS/Calls), Login via SMS, Onboarding issues. Multiple areas are impacted due to underlying issues with the Cloud providers. We are facing temporary issue during Whatsapp Onboarding for new accounts due to Meta outage. https://status.gohighlevel.com/incident/901773 Wed, 15 Oct 2025 00:40:00 -0000 https://status.gohighlevel.com/incident/901773#973e26d675b4c2b3e5374c1f7ce47d600d034880824fc8a18f8ebeb6beb5b968 We have added a patch and the issue is fixed. We are facing temporary issue during Whatsapp Onboarding for new accounts due to Meta outage. https://status.gohighlevel.com/incident/901773 Tue, 14 Oct 2025 12:20:00 -0000 https://status.gohighlevel.com/incident/901773#c835479e6466b7f18f220f3149f5cf0dcbcac3354409090bf0266c05f3ec3c51 The team has identified the issue and working actively on it Issue in Facebook Lead Syncing https://status.gohighlevel.com/incident/901774 Wed, 08 Oct 2025 13:10:00 -0000 https://status.gohighlevel.com/incident/901774#7d57197f9671b760692c10bdec09b0bbb18727baa504eb10293e0a2a57aba967 The fix has been deployed, and new leads should now be syncing into the platform as expected. If you continue to experience issues, please reconnect your Facebook account from the Integrations page. To recover any missed leads, sub-accounts can perform a manual sync by navigating to:Facebook Card → Three-dot Menu → Troubleshoot → Sync Leads (15/30 days) Note: To prevent duplicate workflow executions, ensure re-entry is disabled for automations triggered by Facebook lead submissions. Issue in Opportunities Page https://status.gohighlevel.com/incident/901775 Tue, 07 Oct 2025 19:00:00 -0000 https://status.gohighlevel.com/incident/901775#53b4b710b3c0dc4c99704cb4e5b052f31e08aab65ff85dce088a5b3b6e251fd4 Issue stands resolved now. Issue in Facebook Lead Syncing https://status.gohighlevel.com/incident/901774 Tue, 07 Oct 2025 12:06:00 -0000 https://status.gohighlevel.com/incident/901774#94a992f448b6551553ad32346f42475011d3e185849fce9a33b526c37c189d52 The issue has been fully resolved for most of the sub-accounts, and lead and message syncing has resumed. To recover any missed leads, users can perform a manual sync by navigating to: Facebook Card → Three-dot Menu → Troubleshoot → Sync Leads (15/30 days) Issue in Opportunities Page https://status.gohighlevel.com/incident/901775 Mon, 06 Oct 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901775#8228a3f0b5a2e23d7dcae9360086d622312305aa8a37295ebdaac347bb090b68 We are noticing improvements for most of the sub-accounts. Team is still working on the fixes for remaining sub-accounts. Issue in Opportunities Page https://status.gohighlevel.com/incident/901775 Mon, 06 Oct 2025 15:30:00 -0000 https://status.gohighlevel.com/incident/901775#87badf6e6ec0188bb2bc38c836e547244a094b0dcb40eaa0f1346bd3c58ee111 We are running down issues with updates in the opportunities page. Issue in Facebook Lead Syncing https://status.gohighlevel.com/incident/901774 Thu, 02 Oct 2025 13:30:00 -0000 https://status.gohighlevel.com/incident/901774#a28a8a2362b64413307ea670f451c9dc50b8c96ff251559cb03ff64453d5aa7a Some sub-accounts experienced issues where leads and messages from Facebook were not syncing automatically into the platform. AI Agents Menu item is not visible in the side bar. https://status.gohighlevel.com/incident/901776 Tue, 30 Sep 2025 08:40:00 -0000 https://status.gohighlevel.com/incident/901776#aeec765ab5b7e2a3f3d4a4d7323d45aa3a5ba05c09d56be779ded1ffcd9d8fcb Issue stands resolved now. AI Agents Menu item is not visible in the side bar. https://status.gohighlevel.com/incident/901776 Tue, 30 Sep 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901776#fa5eb2b3ea2cf3f6d8c7b878dd1b6b1af9af65692a02dd2c1bfb62671319c4d7 AI Agents Menu item is not visible in the side bar. Team is investigating the issue and working on the fix. Social Planner –Scheduled Posts Not Appearing https://status.gohighlevel.com/incident/901777 Fri, 26 Sep 2025 14:30:00 -0000 https://status.gohighlevel.com/incident/901777#5caa19da53474e24d8f09ec5769b9fecbb697f3769f0a0d128d8c01075e072d1 The Mongo Sync worker went into a crash loop, which prevented posts from syncing to Elastic search. As a result, posts created between 6:54 PM IST and 7:42 PM IST did not appear in the Social Planner’s list view or calendar view. The issue was identified and resolved promptly, and normal functionality is restored. Issue stands resolved now. Social Planner –Scheduled Posts Not Appearing https://status.gohighlevel.com/incident/901777 Fri, 26 Sep 2025 13:30:00 -0000 https://status.gohighlevel.com/incident/901777#6cb4de96914a13a46d70b28a9971917780e16197a72ace69b281d7903dbad41f Social Planner –Scheduled Posts Not Appearing. Posts not syncing in the Social Planner, causing issues with post visibility in both the list view and calendar view after post creation. Team is working on it. Opportunities are not loading for some locations and performance is slow. https://status.gohighlevel.com/incident/901778 Fri, 26 Sep 2025 10:50:00 -0000 https://status.gohighlevel.com/incident/901778#7138cefe44726bce3eec59847dd869deab61530c4cc6f9290822aa719fbb73be Opportunities are now loading fine, the service has been restored, and the issue is resolved. Opportunities are not loading for some locations and performance is slow. https://status.gohighlevel.com/incident/901778 Fri, 26 Sep 2025 04:30:00 -0000 https://status.gohighlevel.com/incident/901778#f6a0e690209dfc0a0aad83ee25a6172cd9f8fc89398526e094b16db1f1d4342f Opportunities are not loading for some locations, and performance is slow. The team is currently investigating the issue. Delay in Conversations Listing https://status.gohighlevel.com/incident/901779 Mon, 22 Sep 2025 15:27:00 -0000 https://status.gohighlevel.com/incident/901779#7811308bdeb4a4f0af7fa4ecc723e9957d85464bb84218362661cf54c59b576e The issue is now resolved. Delay in Conversations Listing https://status.gohighlevel.com/incident/901779 Mon, 22 Sep 2025 11:30:00 -0000 https://status.gohighlevel.com/incident/901779#e50b23460a6aec9d010d8bb652904ded0bab5c7f21073aad767dd50ca917e851 Customers would see a delay in updates in conversations listing For actions like Mark as Read, Unread etc. Team is investigating this currently. Partial Degradation: We are experiencing intermittent product syncing issues with PayPal and Stripe. https://status.gohighlevel.com/incident/901780 Thu, 18 Sep 2025 09:00:00 -0000 https://status.gohighlevel.com/incident/901780#f5a9c866bfc5e93ecdcf908069709cc4786413085cee83158de61b2fbaedbc7a The queue has gone down now and normal operations have resumed. Issue stand resolved now. Partial Degradation: We are experiencing intermittent product syncing issues with PayPal and Stripe. https://status.gohighlevel.com/incident/901780 Wed, 17 Sep 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901780#6e89ed1e50901bcc32f0044e0092583ebf995098066da176a29741851b11e51f We are experiencing intermittent product syncing issues with PayPal and Stripe. Sync delays may cause Order Forms to temporarily not recognize products when listing them. Team is working on it. Whatsapp: Slow Message Delivery https://status.gohighlevel.com/incident/901781 Tue, 09 Sep 2025 16:45:00 -0000 https://status.gohighlevel.com/incident/901781#6ea29c6dd8d4bc55ab0364ee75e0862efdad1be99df79feb5c9d74252bad2f37 The Issue is completely resolved. Whatsapp: Slow Message Delivery https://status.gohighlevel.com/incident/901781 Tue, 09 Sep 2025 16:15:00 -0000 https://status.gohighlevel.com/incident/901781#b3cdeb351f9f57702b78670874c25d39473cb6286d5de19cea3faec898ad5928 We have added a fix for this. We are making sure things are back to normal in few minutes. Whatsapp: Slow Message Delivery https://status.gohighlevel.com/incident/901781 Tue, 09 Sep 2025 15:30:00 -0000 https://status.gohighlevel.com/incident/901781#e6e0f8c4f4fd9cc18095b68da80711e0bab9e487c9c0513dfcfe48eb388357a8 We are observing slow delivery of Whatsapp messages with some messages going into Pending state. Delays in Opportunities https://status.gohighlevel.com/incident/901782 Fri, 05 Sep 2025 09:20:00 -0000 https://status.gohighlevel.com/incident/901782#c49a96e9be4f09aab71b0437bf50276c87c20b2eb45569a3c2808eb4b70d89b2 The issue has now been fixed. There should be no delays in the opportunities page. Delays in Opportunities https://status.gohighlevel.com/incident/901782 Thu, 04 Sep 2025 05:00:00 -0000 https://status.gohighlevel.com/incident/901782#4a36baa1749a9d6a860337fb2d61b9a49c1344d62a74302ccf8d2ff3b30b2cc7 We are seeing some delays in opportunities sync which is affecting the load times of opportunities main page. Team is working on the resolution. The Add Contact to Workflows API is returning a 400 Bad Request error. https://status.gohighlevel.com/incident/901783 Tue, 02 Sep 2025 16:10:00 -0000 https://status.gohighlevel.com/incident/901783#2fdbabf755253835305dcebf2305aaa0144aeccd46bc3dfd66f522bf33fa518e Issue stands resolved now. The Add Contact to Workflows API is returning a 400 Bad Request error. https://status.gohighlevel.com/incident/901783 Tue, 02 Sep 2025 11:10:00 -0000 https://status.gohighlevel.com/incident/901783#d6f318f0293c0454ddd41fa150c01e51092b8e65d5fc73685dafbf91b91205c2 The Add Contact to Workflows API is returning a 400 Bad Request error. Affected Users: Marketplace Developers. Status: The team is actively working on a fix and will resolve this as soon as possible. We are currently encountering significant issues with the Email Template, as it is not opening properly. This includes both the existing templates and any new templates being created. https://status.gohighlevel.com/incident/901784 Tue, 26 Aug 2025 08:40:00 -0000 https://status.gohighlevel.com/incident/901784#70c3a5a542aa8d7aafb1a1b33c50363b6c539677a405115bd7197e8029586e87 Issue stand resolved now. We are currently encountering significant issues with the Email Template, as it is not opening properly. This includes both the existing templates and any new templates being created. https://status.gohighlevel.com/incident/901784 Tue, 26 Aug 2025 07:50:00 -0000 https://status.gohighlevel.com/incident/901784#65c7ab446fa73d6a7ed0db9090abfc490abb35e10c0f98647b84013e5924aa06 We are currently encountering significant issues with the Email Template, as it is not opening properly. This includes both the existing templates and any new templates being created, Team is working on it. Social Planner schedule post functionality was not working as expected https://status.gohighlevel.com/incident/901786 Mon, 25 Aug 2025 16:30:00 -0000 https://status.gohighlevel.com/incident/901786#78219087a55842bfdb3ed528309a4cc524444bf9ab3f67dc91c12ed83b45db75 Team has reverted the recent changes which was causing this issue. Issue stand resolved now. Social Planner schedule post functionality was not working as expected https://status.gohighlevel.com/incident/901786 Mon, 25 Aug 2025 10:45:00 -0000 https://status.gohighlevel.com/incident/901786#12472ddb3c9c212d215dbe877fbfe85f590d762cbd4fccf69c989caa66ea84e9 Social Planner schedule post functionality was not working as expected. Team is working on it. Expecting delays in workflow processing https://status.gohighlevel.com/incident/901787 Wed, 20 Aug 2025 18:20:00 -0000 https://status.gohighlevel.com/incident/901787#cf2deb26671b38046c34dcf2d1e13bf8749d276107e95c986468c97008194f75 Workflows should be working as expected. Expecting delays in workflow processing https://status.gohighlevel.com/incident/901787 Wed, 20 Aug 2025 15:20:00 -0000 https://status.gohighlevel.com/incident/901787#bef81f371c91751499705af8c6bb08729c0c5aecfa5eb607123d54b3026ef1d6 Team is working on it. Several clients are reporting issues with Outlook calendar sync for new appointments https://status.gohighlevel.com/incident/901788 Mon, 11 Aug 2025 17:15:00 -0000 https://status.gohighlevel.com/incident/901788#997e1f78b16c8bf3dfaa35ce595ec5c1ac1884f2f06d987d21adc78f788ca331 The issue is resolved Several clients are reporting issues with Outlook calendar sync for new appointments https://status.gohighlevel.com/incident/901788 Mon, 11 Aug 2025 16:45:00 -0000 https://status.gohighlevel.com/incident/901788#5da03ad6d41cc128240dc7be1491b0582470d7bbab845d28ef86a51b8ef1fe7a Team is working on it Issue with calendar booking widgets and funnel previews loading slowly https://status.gohighlevel.com/incident/901789 Fri, 08 Aug 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901789#7d486768ae821297958e319f0fda4d60afb8f5d135df4073d61a1b288b07bcb5 The issue is resolved. Issue with calendar booking widgets and funnel previews loading slowly https://status.gohighlevel.com/incident/901789 Fri, 08 Aug 2025 15:47:00 -0000 https://status.gohighlevel.com/incident/901789#a6b1b1f10c9902c8c91c3fda1e4171d080bc11a5cbd3dea11a4c367a5bdeaa82 Team is looking into it. Degraded voice AI performance https://status.gohighlevel.com/incident/901790 Thu, 31 Jul 2025 15:20:00 -0000 https://status.gohighlevel.com/incident/901790#891429609f30a19a9b9a84c72222f7d903bcd278633707ac2cbfdf9131a6ef22 Issue stands resolved now. Degraded voice AI performance https://status.gohighlevel.com/incident/901790 Thu, 31 Jul 2025 13:50:00 -0000 https://status.gohighlevel.com/incident/901790#8ff81682a138c2f4905fffb129a5b13d574ff5fb09530c793f008dd8a256268d Degraded voice AI performance, Team is working on it. Authorize.net payments are failing https://status.gohighlevel.com/incident/901791 Wed, 30 Jul 2025 15:58:00 -0000 https://status.gohighlevel.com/incident/901791#935ab10ce23704a520206a5d04d14ab874c100206b888579e6f32ee9985a8db0 Issue stands resolved now.