Incidents reported on status page for Public GHL Status Page https://status.gohighlevel.com/ https://d1lppblt9t2x15.cloudfront.net/logos/a4a330ce5c4de9879e875c11ff640fb4.png https://status.gohighlevel.com/ en https://status.gohighlevel.com/ Thu, 28 May 2026 21:14:26 +0000 https://status.gohighlevel.com/#fbe910771d41fb9ab4970fcdcb01a7945a2ea004f1a8291778862e35db4900b9 Blogs recovered https://status.gohighlevel.com/ Thu, 28 May 2026 21:13:55 +0000 https://status.gohighlevel.com/#fbe910771d41fb9ab4970fcdcb01a7945a2ea004f1a8291778862e35db4900b9 Blogs went down https://status.gohighlevel.com/incident/902505 Thu, 14 May 2026 17:50:00 -0000 https://status.gohighlevel.com/incident/902505#58eaa3fff8e3dd0416e7bd1bb2cd5819d138813df3bb4351d2b69a4f90c28bbf This has been resolved. API traffic is looking stable https://status.gohighlevel.com/incident/902505 Wed, 13 May 2026 18:46:44 -0000 https://status.gohighlevel.com/incident/902505#9009f31383bcd0a85564ce778cfc36ba1eca33547cdbfb8e7ec0273855dd3b21 Facebook Lead Ads API traffic is looking stable for now. We keep monitoring the situation and awaiting confirmation from Meta about situation being fully resolved https://status.gohighlevel.com/incident/902505 Wed, 13 May 2026 12:00:00 -0000 https://status.gohighlevel.com/incident/902505#ef747b7603577274d9d8027d83ee397ae359d7715fd8294a29cccd5bdd7499d0 We've identified that Meta API is experiencing issues impacting Facebook Leads data and payloads. We are actively monitoring the situation and will update you as soon as we have an update or more information available. https://status.gohighlevel.com/incident/902506 Fri, 08 May 2026 17:45:00 -0000 https://status.gohighlevel.com/incident/902506#ab2e926a0353a6aac3b7e8cb606f7ae3c8f9e077f9a483656ae7c89be5007cd1 The issue affecting workflow sync for contacts has been resolved. Active and finished workflow statuses are now syncing correctly, and advanced filters & smart lists will reflect accurate real-time results. Thank you for your patience. https://status.gohighlevel.com/incident/902506 Fri, 08 May 2026 14:30:00 -0000 https://status.gohighlevel.com/incident/902506#360ab08f7f602e3e30f6a995717c49c997ab27665a5e3be161f53e6d6b2f0a53 There is a slowness in syncing the active and finished workflows for contacts. The advanced filters & smart lists that filter contacts by either active or finished workflows won't show accurate real-time results. https://status.gohighlevel.com/incident/902508 Fri, 08 May 2026 07:25:00 -0000 https://status.gohighlevel.com/incident/902508#f2e5197c48d67f47ada92e57c8c4957060445bb2e1b5f286b4d0def7cc2d6e26 The issue with form and survey analytics not loading has been resolved. Analytics data is now loading correctly. https://status.gohighlevel.com/incident/902507 Fri, 08 May 2026 03:56:00 -0000 https://status.gohighlevel.com/incident/902507#1360d205da18684ee5009c0a77351ef272b73109cfadcb261ddddeaa412b230c Analytics for QR has been restored. https://status.gohighlevel.com/incident/902507 Fri, 08 May 2026 00:00:00 -0000 https://status.gohighlevel.com/incident/902507#b8762d5ff63428e22fc0b709b684dac06e2328aa4b9a106ae8c6b1824370c0b2 We are currently experiencing issues with Analytics Data not loading correctly for QR, resulting in no data being displayed for some users. This issue is related to an ongoing AWS outage impacting dependent services. We are actively monitoring the situation and working to restore functionality as soon as possible. https://status.gohighlevel.com/incident/902508 Fri, 08 May 2026 00:00:00 -0000 https://status.gohighlevel.com/incident/902508#6429f706b90f5ce6ca86e34105ccc4343332da9b9bff228c6f4f2846019bf800 We are currently experiencing issues with form and survey analytics not loading correctly, resulting in no data being displayed for some users. This issue is related to an ongoing AWS outage impacting dependent services. We are actively monitoring the situation and working to restore functionality as soon as possible. https://status.gohighlevel.com/incident/902509 Sat, 25 Apr 2026 02:30:00 -0000 https://status.gohighlevel.com/incident/902509#3e4c74ec110a148a848877a445441ff0b044beb3d716cfdb944ea3748c7e4723 The APIs have been working back to normal since 24 April 2026, 16:00:00 UTC. Issue is resolved https://status.gohighlevel.com/incident/902509 Fri, 24 Apr 2026 11:55:18 -0000 https://status.gohighlevel.com/incident/902509#a3644d2dc1b6dec0e3d37f92b29af802adf528363a9d2c5fbc2e79f5ecf9a66d We are actively monitoring the case and will provide update soon https://status.gohighlevel.com/incident/902509 Fri, 24 Apr 2026 05:00:00 -0000 https://status.gohighlevel.com/incident/902509#f1e68a5c1581603831a81b074b7050348b085450cc5565df99639e152f05209a We’re currently experiencing an issue with Meta (Facebook, Instagram, Threads) posting. Posts may fail or not go through, starting around 23 April 2026, 19:00:00 UTC This is due to a partial outage on Meta's side. Our team is actively monitoring the situation and will provide updates as we learn more. https://status.gohighlevel.com/incident/901738 Fri, 17 Apr 2026 22:50:00 -0000 https://status.gohighlevel.com/incident/901738#72b31c955dc7e8bf203bce4914fd3cb1831953fdd3c198c69820aa6019805692 The issue affecting Bluesky post publishing has been resolved. Please reach out to support if you are facing any more issues. https://status.gohighlevel.com/incident/901738 Fri, 17 Apr 2026 04:00:00 -0000 https://status.gohighlevel.com/incident/901738#d6a04b1a962183bc54beb1771951050bc5c27fd91fdb792845d8d5e099ab861f We’re currently experiencing an issue with Bluesky posting. Posts may fail or not go through, starting around 06:00 AM UTC today. This is due to a partial outage on Bluesky’s side. Our team is actively monitoring the situation and will provide updates as we learn more. Thank you for your patience. https://status.gohighlevel.com/incident/901739 Mon, 30 Mar 2026 23:31:58 -0000 https://status.gohighlevel.com/incident/901739#d16c1b691a30587f5ad77b9744fac5545a14af3437c3da7667aa8c05663084e0 This issue is now resolved and Snapshots should start processing. Please reach out to support if you are facing any more issues. https://status.gohighlevel.com/incident/901739 Mon, 30 Mar 2026 22:38:46 -0000 https://status.gohighlevel.com/incident/901739#44036b3adbf53f69e7ab05e297da3d1ba528fff3af2c1cc9d9ee5b5d18539e19 We are aware of an issue with Snapshots not processing in subaccounts. Our Development team is currently working on a solution. https://status.gohighlevel.com/incident/901740 Mon, 30 Mar 2026 17:53:00 -0000 https://status.gohighlevel.com/incident/901740#7cc1ab7b3a2d4668080cc3950d313a29861c948cb960f09585bc6d3dbd0996ad The issue has been resolved. https://status.gohighlevel.com/incident/901740 Mon, 30 Mar 2026 15:30:00 -0000 https://status.gohighlevel.com/incident/901740#264afdb0324db66a95679ca4e554b75f7df86741934744895314084fb9c4526c We are currently investigating this issue. https://status.gohighlevel.com/incident/901741 Wed, 25 Mar 2026 18:34:00 -0000 https://status.gohighlevel.com/incident/901741#40dcf837b69d96e515fcb5b6cadabde7979027e649b5979277ed77d5bfc12d1d The issue has been resolved. https://status.gohighlevel.com/incident/901741 Wed, 25 Mar 2026 17:30:00 -0000 https://status.gohighlevel.com/incident/901741#2114a19547804183dcf7fa042c81b82e94ce5b48131e3a68756127856b123597 We are currently investing the issue. https://status.gohighlevel.com/incident/901742 Mon, 16 Mar 2026 16:20:00 -0000 https://status.gohighlevel.com/incident/901742#883a9bf988d9db38403094357790ae8093e648dd6837277fb178662693a46287 We have resolved the issue https://status.gohighlevel.com/incident/901732 Mon, 16 Mar 2026 16:20:00 -0000 https://status.gohighlevel.com/incident/901732#dbcbe281723759fe2ae87089e34f1381bd36c36abd8be6e73a1199a2b5ec5947 We have resolved the issue https://status.gohighlevel.com/incident/901742 Mon, 16 Mar 2026 15:45:00 -0000 https://status.gohighlevel.com/incident/901742#c23936c837c326bccdf5f6844d80f625992c9736b85482351d7a0fec2d8ec4ae We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. https://status.gohighlevel.com/incident/901732 Mon, 16 Mar 2026 15:45:00 -0000 https://status.gohighlevel.com/incident/901732#925bc69a29c810b91e346d8d15600359f54165137d4533b30a12ccfb743dc42e We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. https://status.gohighlevel.com/incident/901742 Mon, 16 Mar 2026 15:30:00 -0000 https://status.gohighlevel.com/incident/901742#e207b8e095ce3254a9acd71287e27aafaa26ffc5209fb9bd7e698a3b0530b271 We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. https://status.gohighlevel.com/incident/901732 Mon, 16 Mar 2026 15:30:00 -0000 https://status.gohighlevel.com/incident/901732#cfb185ae6ca90ae02022704fd242bc822bd043207607088b6c01c11e57123f1a We are currently investigating an issue where some users are unable to load the Conversations tab within the CRM. Multiple reports have been received and our engineering team has been notified and is actively investigating the root cause. We will provide updates as soon as more information becomes available. https://status.gohighlevel.com/incident/901743 Tue, 10 Mar 2026 15:20:00 -0000 https://status.gohighlevel.com/incident/901743#244dc0c9c502000fc9845b41e2388f945c46cc10eff88547b6f403fc9e6e0b48 The issue has been resolved. https://status.gohighlevel.com/incident/901743 Tue, 10 Mar 2026 11:00:00 -0000 https://status.gohighlevel.com/incident/901743#e48d2680ef243d2dda09d8d9a66d900148e215f2255d0f97cf476d86f5970be2 Our team is actively investigating the issue and working on a resolution. We will share updates as soon as we have more information. https://status.gohighlevel.com/incident/901744 Mon, 02 Mar 2026 11:30:00 -0000 https://status.gohighlevel.com/incident/901744#b1cf49d1cdf6b38d49c24b75120ac56b81b8164d442a00c3dfafb48bc277ae37 We have resolved the issue. Voice AI calls are functioning as expected https://status.gohighlevel.com/incident/901744 Mon, 02 Mar 2026 10:30:00 -0000 https://status.gohighlevel.com/incident/901744#672114ebefd832afc2d0fbfa1a550a846549d7998d3ed4631f13cf6ad35f5f6d Voice AI calls were not connecting, our team is working on it to identify the issue https://status.gohighlevel.com/incident/901745 Sun, 01 Mar 2026 01:43:17 -0000 https://status.gohighlevel.com/incident/901745#c4c7a3faf23e6567057f232d44904da7dbd3e84a57992057c9e6372f7990e593 This has been resolved. https://status.gohighlevel.com/incident/901745 Sun, 01 Mar 2026 00:59:06 -0000 https://status.gohighlevel.com/incident/901745#fccb78440b6900cf0d3f2e6dda6c603058a58640c86151b0401db03c239d54ab Submissions of new A2P profiles impacted due to an ongoing provider issue. We are working with our partners to resolve this at earliest. https://status.gohighlevel.com/incident/901746 Tue, 24 Feb 2026 23:00:00 -0000 https://status.gohighlevel.com/incident/901746#c101c2b43647a9ec264728319fc2eeb82afbc8351f1fdfbdb111665c20078a47 Webhook delivery delays occurred due to a configuration issue following a system update; the issue has been resolved and all pending events have been successfully processed https://status.gohighlevel.com/incident/901746 Tue, 24 Feb 2026 20:40:00 -0000 https://status.gohighlevel.com/incident/901746#d1d2c39ce9c98508bf11fe6b8f319e9d6700a45f93ca3dfd5f4d05e7071e2585 Team is looking into the incident https://status.gohighlevel.com/incident/901747 Wed, 18 Feb 2026 05:00:00 -0000 https://status.gohighlevel.com/incident/901747#5000bd0fd4c1beb921c569b5c68d8873919907a00648a1d40b23547c85308183 The issue has been resolved. https://status.gohighlevel.com/incident/901747 Wed, 18 Feb 2026 00:45:00 -0000 https://status.gohighlevel.com/incident/901747#2e0187df8cd7bd36e06f185bd6a6a9b3527b46949a94dd5c522902848378db65 Our team is actively monitoring and will provide updates as more information becomes available. https://status.gohighlevel.com/incident/901748 Tue, 17 Feb 2026 14:19:00 -0000 https://status.gohighlevel.com/incident/901748#13169437aff2c42a9566e3f25b90b00cfddbcd49c62fb9f76932b31f0a9e40ef The issue has been resolved. https://status.gohighlevel.com/incident/901748 Tue, 17 Feb 2026 13:52:00 -0000 https://status.gohighlevel.com/incident/901748#11b8792533cab24b22614e1db75736cbe9d00f7d46d2adb6720a8d4f389e9398 Team is looking into it. https://status.gohighlevel.com/incident/901749 Fri, 13 Feb 2026 18:47:00 -0000 https://status.gohighlevel.com/incident/901749#96ec3636f32122216f0bc8a847c5c8fadf1f453194ea075d4f54f72c64d2582d We have resolved this issue and service functionality has been restored. https://status.gohighlevel.com/incident/901749 Fri, 13 Feb 2026 18:15:00 -0000 https://status.gohighlevel.com/incident/901749#4f4d3e5952dc522d13ff7f82441eff43b38215a074d099aefee234d06cd1c422 The team has identified the issue and is working on a deployment to resolve this issue. https://status.gohighlevel.com/incident/901749 Fri, 13 Feb 2026 14:19:00 -0000 https://status.gohighlevel.com/incident/901749#28a384ba30b1c8217d991265c169f5002071cafd483da93c11d387e17adf0aca We are currently experiencing an ongoing issue affecting incoming calls across the platform. Users on both the mobile app and web app are reporting that incoming calls are not connecting properly — calls continue ringing and cannot be picked up. This impacts customers using both LC Phone and Twilio-integrated numbers. Our engineering team is actively investigating the root cause and working on a fix. We’ll provide the next update as soon as we have more information or a resolution timeline. https://status.gohighlevel.com/incident/901750 Wed, 11 Feb 2026 22:08:38 -0000 https://status.gohighlevel.com/incident/901750#4a6ffcfc09cce28d13e7d104479af8a8d9093d418bf4ead6eafda277a8bb0123 This has been resolved https://status.gohighlevel.com/incident/901750 Wed, 11 Feb 2026 22:00:22 -0000 https://status.gohighlevel.com/incident/901750#2a6c8649c031a5cc90fdfc944f24d6034acd4f9dc101477db47c8f90acbfc6dc Some customers are reporting inability to access Support via our in-app support. Our team is aware and investigating a solution. In the meantime please contact support by calling 1-888-732-4197. https://status.gohighlevel.com/incident/901751 Wed, 04 Feb 2026 19:08:00 -0000 https://status.gohighlevel.com/incident/901751#ad15f3f28ec54dd97e54f61d7395978df5045d738110d04843f67baf26b86773 The issue has been fully resolved, and all functionality has been restored. The incident was caused by an issue with one of our third-party vendors, which has now been addressed. https://status.gohighlevel.com/incident/901751 Wed, 04 Feb 2026 18:25:00 -0000 https://status.gohighlevel.com/incident/901751#3a2f34b43ade93ac5b1a976a864a10c57c855246735312c1802ad1ba124c9df0 We have identified some partial issues with the first purchase of phone numbers. Team is running this down. https://status.gohighlevel.com/incident/901752 Mon, 02 Feb 2026 12:33:00 -0000 https://status.gohighlevel.com/incident/901752#72c2cd84884f13f1947c67a90f057ef2794e90a57a00e329316acf47ac50ed42 The issue has been resolved. https://status.gohighlevel.com/incident/901752 Mon, 02 Feb 2026 11:30:00 -0000 https://status.gohighlevel.com/incident/901752#fb03a1899764a72fe85b1cb28a2206ed1271e49ed3097b9900cec80c211f7712 Team is working on it. https://status.gohighlevel.com/incident/901753 Wed, 21 Jan 2026 18:45:00 -0000 https://status.gohighlevel.com/incident/901753#9c901c85bbef8fe3e05d7c538c0d94e6c260a151d55e2496b95bffd22147b873 The issue has been resolved. https://status.gohighlevel.com/incident/901753 Wed, 21 Jan 2026 17:25:00 -0000 https://status.gohighlevel.com/incident/901753#2cd492c118756a0384e6da4fc778a0917cc84930f07d4e907251822f154dd55f Team is working on it https://status.gohighlevel.com/incident/901754 Tue, 20 Jan 2026 17:50:00 -0000 https://status.gohighlevel.com/incident/901754#55aba7c6828bbd9983415351797fe35aabe587931856488685deca6541b1d8b0 The issue has been resolved. https://status.gohighlevel.com/incident/901754 Tue, 20 Jan 2026 17:30:00 -0000 https://status.gohighlevel.com/incident/901754#242f0bfbab53a735c55783bc718f66b0a0dd11687b099bae1e9767242c070aa6 Team is working on it. https://status.gohighlevel.com/incident/901755 Tue, 13 Jan 2026 11:49:00 -0000 https://status.gohighlevel.com/incident/901755#ff691302ed2028c4071891eb604d543223d0cb64a227a822a1390c3bb2d3d377 The issue has been resolved. https://status.gohighlevel.com/incident/901755 Tue, 13 Jan 2026 11:19:00 -0000 https://status.gohighlevel.com/incident/901755#e46cdfd35ff750b5b21fe1117b00b5becc7f80923f3d9637fd0f27e1e1590355 Users may encounter failures when accessing the Marketplace UI, authenticating Marketplace apps, or executing workflows that rely on Marketplace integrations. https://status.gohighlevel.com/incident/901756 Mon, 15 Dec 2025 22:30:00 -0000 https://status.gohighlevel.com/incident/901756#7720583ca147cf2b6d9fc138300f707763280318cddb50f620f21ce287653e20 We have added a fix and all newly published posts will follow the corrected behavior. https://status.gohighlevel.com/incident/901756 Thu, 11 Dec 2025 19:30:00 -0000 https://status.gohighlevel.com/incident/901756#0e4f1c65a3f799783bd78cfc90c9c6425113067e8f01c4540ff5e227f04e2ac3 Instagram reels were published successfully but did not appear on users’ main Instagram feeds. The posts were only visible in the Reels tab, resulting in reduced distribution, reach, and engagement. https://status.gohighlevel.com/incident/901757 Fri, 05 Dec 2025 06:20:00 -0000 https://status.gohighlevel.com/incident/901757#91c71e0a0c60b371873163b0f78fe9f576372ba12403fc3e70b083d65c0a44b8 Our services are back up and running. https://status.gohighlevel.com/incident/901757 Fri, 05 Dec 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901757#83c96c846023b2232ff333a9b5d32826afaca6c190079bf142309a6050b14568 App is currently down as Cloudflare is having an outage right now. https://status.gohighlevel.com/incident/901758 Wed, 03 Dec 2025 22:02:05 -0000 https://status.gohighlevel.com/incident/901758#6d62e81648685e1414eebbc6f277f7aa8206073e9156acd1f92e0367b5df4ae7 This issue is now resolved. If you are still seeing this error please open a chat with support. https://status.gohighlevel.com/incident/901758 Wed, 03 Dec 2025 21:30:00 -0000 https://status.gohighlevel.com/incident/901758#86df296699056c0b67200f60f7de84ad9639208a3ba5a502e069ee1d5e2c39fc We are currently investigating an error: "Your profile submission failed There was some issue while submitting the profile OOM command not allowed when used memory > 'maxmemory'." when submitting A2P profile submissions. Our Development team is running down this issue now. https://status.gohighlevel.com/incident/901759 Tue, 02 Dec 2025 02:30:00 -0000 https://status.gohighlevel.com/incident/901759#c2fc44391ee8ed85a97e1471d80428e4522b092537388fc1090cdac2c0810fa3 We have added a fix and things should be back to normal. https://status.gohighlevel.com/incident/901759 Mon, 01 Dec 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901759#c684446e27cc5d493f15cf1d9c83ece3d143cc01c2ba4013a92db72d2ba45e5d We have added a fix and things should be back to normal. https://status.gohighlevel.com/incident/901759 Mon, 01 Dec 2025 12:00:00 -0000 https://status.gohighlevel.com/incident/901759#3f2a1c6ebb5d58591917e7683cb93e14843f6e194870786575de25b0c08d2188 We’re currently seeing delays in resuming contacts within workflows. These are purely timing delays—no data loss or drops have occurred. Team is running this down. https://status.gohighlevel.com/incident/901760 Wed, 26 Nov 2025 11:30:00 -0000 https://status.gohighlevel.com/incident/901760#bc864b72b43d84a16fcb1836e7b740e6a8f158aeff29024ad3d876a9c817b9dd The intermittent chat connectivity issue in Communities has been resolved. All systems are operating normally. https://status.gohighlevel.com/incident/901760 Wed, 26 Nov 2025 10:00:00 -0000 https://status.gohighlevel.com/incident/901760#012126c04cfdfcf512b383f0561b87696040df1096e077c303e9fa33b7be0c85 We’re currently observing intermittent connection issues in Chats within Communities. Some users may experience delayed messages or temporary disconnections. Our team is investigating the root cause and monitoring the impact. We’ll share updates as soon as we have more information. https://status.gohighlevel.com/incident/901761 Tue, 25 Nov 2025 08:00:00 -0000 https://status.gohighlevel.com/incident/901761#1d0d8b5c818ec04c2dc33b0cc3ccbfd1457db10de814b9f7eb0de4a492f4de6a We have added a fix for the issue. The issue is resolved. https://status.gohighlevel.com/incident/901761 Tue, 25 Nov 2025 07:00:00 -0000 https://status.gohighlevel.com/incident/901761#d4c7d22bc59cddcbd06fa781f7629af2527fab7e053933fd907a612c29f1cff2 We have identified an issue where reply box is missing in conversations. We are adding a fix for it. https://status.gohighlevel.com/incident/901762 Mon, 24 Nov 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901762#b707d63810079a616ac38376f651abbcf60a63db4a279c3e3566e9ec7fb1e5e2 We have added a patch and the issue is fixed. https://status.gohighlevel.com/incident/901762 Sun, 23 Nov 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901762#5be970d260b23b9e26a62892bc4f2782718551b4309950a5223b71c38cc2389f We have identified an issue in production where the Request a Review button (inside of Quick Actions) is not doing anything when clicked. https://status.gohighlevel.com/incident/901765 Thu, 20 Nov 2025 22:30:00 -0000 https://status.gohighlevel.com/incident/901765#d41d387afc7a2f031459f586c567c6d4f6778a8d5077c626404bf3ea2330238c The issue is fixed from our side. The impacted users will need to manually re-connect their google accounts on the integrations page. https://status.gohighlevel.com/incident/901765 Thu, 20 Nov 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901765#d7d80083c53a604e72d6813e105ea4bf496192b9d8542c50b494fe6966367156 We have identified an issue with Google connection getting expired on the sub-accounts. We are currently working on resolving the issue. https://status.gohighlevel.com/incident/901764 Thu, 20 Nov 2025 15:00:00 -0000 https://status.gohighlevel.com/incident/901764#de123a098eb4c7bbbc344ea0e2870a69c2d5680595d94fd37d2a317a67c3539e Calling functions are recovering now and you should be able to make outbound and inbound calls. We will share more details in some time. https://status.gohighlevel.com/incident/901764 Thu, 20 Nov 2025 14:00:00 -0000 https://status.gohighlevel.com/incident/901764#aa174e90323f6f1133177b7beea87fbc0ec31194a47dff185294d72f9a2d24ca We are investigating reports of Dialer not working. https://status.gohighlevel.com/incident/901766 Tue, 18 Nov 2025 14:42:00 -0000 https://status.gohighlevel.com/incident/901766#bf36c2646295b6c0dd4abd1818902820579b576272d06ca79d4926c52be8f036 The issue has been resolved. https://status.gohighlevel.com/incident/901766 Tue, 18 Nov 2025 11:48:00 -0000 https://status.gohighlevel.com/incident/901766#d83599d9337a6f1b6d42b829f75c7eb6d37c74152f8377a66e8afdc51900b99a We’re closely coordinating with Cloudflare and working to ensure reliable access as the issue is resolved. https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 19:20:00 -0000 https://status.gohighlevel.com/incident/901767#abec0447fd20f0b566e49a0a4e0e16031bef3a278b2d7ba2e91e02b2dd0cc1d4 The issue has been resolved now https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 19:20:00 -0000 https://status.gohighlevel.com/incident/901767#c47d5adc5abebb06e481558adcffa5415c4cde80591d0a5d78f062aba0db6f9b The issue has been resolved now https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 18:30:00 -0000 https://status.gohighlevel.com/incident/901767#539d8bd52f44ebeb45e656015794e6128b15844977efe6a3ca1d46721c1f5aa4 Slowness issues have been resolved and we are continuing to monitor system performance. https://status.gohighlevel.com/incident/901767 Mon, 17 Nov 2025 17:25:00 -0000 https://status.gohighlevel.com/incident/901767#a3f5596c241f62858383e6a60d662ef29449f367c43d9d50e21ad5bae8f8b0fc We have identified issues with across the platform. Team is running this down. https://status.gohighlevel.com/incident/901768 Fri, 14 Nov 2025 20:00:00 -0000 https://status.gohighlevel.com/incident/901768#285ea56cc79485ad26fa01293fd4b7d65aafe0f78f31c2648ce9bb1307c3f561 The issue has been resolved. https://status.gohighlevel.com/incident/901768 Tue, 11 Nov 2025 08:30:00 -0000 https://status.gohighlevel.com/incident/901768#07bcb28ffdc7348447f8689955cffcdffb024d306eb213e8213107f9062e732b We are facing an issue while posting Facebook reels due to an issue with the underlying Facebook API. https://status.gohighlevel.com/incident/901769 Thu, 30 Oct 2025 16:30:00 -0000 https://status.gohighlevel.com/incident/901769#2ac0f14c1f0d09317a0549d94c8c37a4fe8a07c34793a799e513db166cb71ad5 The issue has been resolved. https://status.gohighlevel.com/incident/901769 Thu, 30 Oct 2025 16:30:00 -0000 https://status.gohighlevel.com/incident/901769#fc6bf2ef9c1482a4c2fa05f986de3aa2745b1dedc92d271d5b247083f99518d6 The issue has been resolved. https://status.gohighlevel.com/incident/901769 Thu, 30 Oct 2025 13:10:00 -0000 https://status.gohighlevel.com/incident/901769#6ea2cacf0d68e9d8c7c60d71d2a8ee340898ac7629f7f3fa2b575b6b88110454 We’ve received reports of slowness, and our team is currently working to resolve the issue. https://status.gohighlevel.com/incident/901770 Tue, 28 Oct 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901770#9157043a651dfd8262ca8cec06eba70e02f16a500b95585ad030f43249522045 The issue has been resolved. https://status.gohighlevel.com/incident/901770 Tue, 28 Oct 2025 09:45:00 -0000 https://status.gohighlevel.com/incident/901770#8371884f3c9c5710ddf3f550479b071e68b9cba4913593e8c434a3e60ff3781e The issue has been resolved. https://status.gohighlevel.com/incident/901770 Tue, 28 Oct 2025 06:30:00 -0000 https://status.gohighlevel.com/incident/901770#7552a10920a05a152f0c14fc5acf2fc7512a6ce72b7948237dfcf61df33b81df Team is working on it. https://status.gohighlevel.com/incident/901772 Tue, 21 Oct 2025 07:00:00 -0000 https://status.gohighlevel.com/incident/901772#b7b89e0316553695498f18f32c7aef3230a2355337b17db2c99fadced8ea6483 The issue is resolved. https://status.gohighlevel.com/incident/901771 Mon, 20 Oct 2025 20:10:00 -0000 https://status.gohighlevel.com/incident/901771#42af4efcec501f50c588912a9928839d331fdba7b789fbbaf097f08febf11165 The issue is resolved. https://status.gohighlevel.com/incident/901771 Mon, 20 Oct 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901771#6c86b9bb5b3888809e88370d0e6d1cb067c6ecb3c63ac7cbfbe270464da8ec4f Our chat support is currently down due to a third-party outage. We’ll share updates as soon as service is restored. https://status.gohighlevel.com/incident/901772 Mon, 20 Oct 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901772#64e02f23c28c0b97f86df7b1e719318c7ed9d51323b67f973d8ad10c2ad10da9 We have identified issues with several areas in our platform. SMS Delays, Call Failures, Sub-account creation, Conversations(SMS/Calls), Contacts(SMS/Calls), Login via SMS, Onboarding issues. Multiple areas are impacted due to underlying issues with the Cloud providers. https://status.gohighlevel.com/incident/901773 Wed, 15 Oct 2025 00:40:00 -0000 https://status.gohighlevel.com/incident/901773#973e26d675b4c2b3e5374c1f7ce47d600d034880824fc8a18f8ebeb6beb5b968 We have added a patch and the issue is fixed. https://status.gohighlevel.com/incident/901773 Tue, 14 Oct 2025 12:20:00 -0000 https://status.gohighlevel.com/incident/901773#c835479e6466b7f18f220f3149f5cf0dcbcac3354409090bf0266c05f3ec3c51 The team has identified the issue and working actively on it https://status.gohighlevel.com/incident/901774 Wed, 08 Oct 2025 13:10:00 -0000 https://status.gohighlevel.com/incident/901774#7d57197f9671b760692c10bdec09b0bbb18727baa504eb10293e0a2a57aba967 The fix has been deployed, and new leads should now be syncing into the platform as expected. If you continue to experience issues, please reconnect your Facebook account from the Integrations page. To recover any missed leads, sub-accounts can perform a manual sync by navigating to:Facebook Card → Three-dot Menu → Troubleshoot → Sync Leads (15/30 days) Note: To prevent duplicate workflow executions, ensure re-entry is disabled for automations triggered by Facebook lead submissions. https://status.gohighlevel.com/incident/901775 Tue, 07 Oct 2025 19:00:00 -0000 https://status.gohighlevel.com/incident/901775#53b4b710b3c0dc4c99704cb4e5b052f31e08aab65ff85dce088a5b3b6e251fd4 Issue stands resolved now. https://status.gohighlevel.com/incident/901774 Tue, 07 Oct 2025 12:06:00 -0000 https://status.gohighlevel.com/incident/901774#94a992f448b6551553ad32346f42475011d3e185849fce9a33b526c37c189d52 The issue has been fully resolved for most of the sub-accounts, and lead and message syncing has resumed. To recover any missed leads, users can perform a manual sync by navigating to: Facebook Card → Three-dot Menu → Troubleshoot → Sync Leads (15/30 days) https://status.gohighlevel.com/incident/901775 Mon, 06 Oct 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901775#8228a3f0b5a2e23d7dcae9360086d622312305aa8a37295ebdaac347bb090b68 We are noticing improvements for most of the sub-accounts. Team is still working on the fixes for remaining sub-accounts. https://status.gohighlevel.com/incident/901775 Mon, 06 Oct 2025 15:30:00 -0000 https://status.gohighlevel.com/incident/901775#87badf6e6ec0188bb2bc38c836e547244a094b0dcb40eaa0f1346bd3c58ee111 We are running down issues with updates in the opportunities page. https://status.gohighlevel.com/incident/901774 Thu, 02 Oct 2025 13:30:00 -0000 https://status.gohighlevel.com/incident/901774#a28a8a2362b64413307ea670f451c9dc50b8c96ff251559cb03ff64453d5aa7a Some sub-accounts experienced issues where leads and messages from Facebook were not syncing automatically into the platform. https://status.gohighlevel.com/incident/901776 Tue, 30 Sep 2025 08:40:00 -0000 https://status.gohighlevel.com/incident/901776#aeec765ab5b7e2a3f3d4a4d7323d45aa3a5ba05c09d56be779ded1ffcd9d8fcb Issue stands resolved now. https://status.gohighlevel.com/incident/901776 Tue, 30 Sep 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901776#fa5eb2b3ea2cf3f6d8c7b878dd1b6b1af9af65692a02dd2c1bfb62671319c4d7 AI Agents Menu item is not visible in the side bar. Team is investigating the issue and working on the fix. https://status.gohighlevel.com/incident/901777 Fri, 26 Sep 2025 14:30:00 -0000 https://status.gohighlevel.com/incident/901777#5caa19da53474e24d8f09ec5769b9fecbb697f3769f0a0d128d8c01075e072d1 The Mongo Sync worker went into a crash loop, which prevented posts from syncing to Elastic search. As a result, posts created between 6:54 PM IST and 7:42 PM IST did not appear in the Social Planner’s list view or calendar view. The issue was identified and resolved promptly, and normal functionality is restored. Issue stands resolved now. https://status.gohighlevel.com/incident/901777 Fri, 26 Sep 2025 13:30:00 -0000 https://status.gohighlevel.com/incident/901777#6cb4de96914a13a46d70b28a9971917780e16197a72ace69b281d7903dbad41f Social Planner –Scheduled Posts Not Appearing. Posts not syncing in the Social Planner, causing issues with post visibility in both the list view and calendar view after post creation. Team is working on it. https://status.gohighlevel.com/incident/901778 Fri, 26 Sep 2025 10:50:00 -0000 https://status.gohighlevel.com/incident/901778#7138cefe44726bce3eec59847dd869deab61530c4cc6f9290822aa719fbb73be Opportunities are now loading fine, the service has been restored, and the issue is resolved. https://status.gohighlevel.com/incident/901778 Fri, 26 Sep 2025 04:30:00 -0000 https://status.gohighlevel.com/incident/901778#f6a0e690209dfc0a0aad83ee25a6172cd9f8fc89398526e094b16db1f1d4342f Opportunities are not loading for some locations, and performance is slow. The team is currently investigating the issue. https://status.gohighlevel.com/incident/901779 Mon, 22 Sep 2025 15:27:00 -0000 https://status.gohighlevel.com/incident/901779#7811308bdeb4a4f0af7fa4ecc723e9957d85464bb84218362661cf54c59b576e The issue is now resolved. https://status.gohighlevel.com/incident/901779 Mon, 22 Sep 2025 11:30:00 -0000 https://status.gohighlevel.com/incident/901779#e50b23460a6aec9d010d8bb652904ded0bab5c7f21073aad767dd50ca917e851 Customers would see a delay in updates in conversations listing For actions like Mark as Read, Unread etc. Team is investigating this currently. https://status.gohighlevel.com/incident/901780 Thu, 18 Sep 2025 09:00:00 -0000 https://status.gohighlevel.com/incident/901780#f5a9c866bfc5e93ecdcf908069709cc4786413085cee83158de61b2fbaedbc7a The queue has gone down now and normal operations have resumed. Issue stand resolved now. https://status.gohighlevel.com/incident/901780 Wed, 17 Sep 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901780#6e89ed1e50901bcc32f0044e0092583ebf995098066da176a29741851b11e51f We are experiencing intermittent product syncing issues with PayPal and Stripe. Sync delays may cause Order Forms to temporarily not recognize products when listing them. Team is working on it. https://status.gohighlevel.com/incident/901781 Tue, 09 Sep 2025 16:45:00 -0000 https://status.gohighlevel.com/incident/901781#6ea29c6dd8d4bc55ab0364ee75e0862efdad1be99df79feb5c9d74252bad2f37 The Issue is completely resolved. https://status.gohighlevel.com/incident/901781 Tue, 09 Sep 2025 16:15:00 -0000 https://status.gohighlevel.com/incident/901781#b3cdeb351f9f57702b78670874c25d39473cb6286d5de19cea3faec898ad5928 We have added a fix for this. We are making sure things are back to normal in few minutes. https://status.gohighlevel.com/incident/901781 Tue, 09 Sep 2025 15:30:00 -0000 https://status.gohighlevel.com/incident/901781#e6e0f8c4f4fd9cc18095b68da80711e0bab9e487c9c0513dfcfe48eb388357a8 We are observing slow delivery of Whatsapp messages with some messages going into Pending state. https://status.gohighlevel.com/incident/901782 Fri, 05 Sep 2025 09:20:00 -0000 https://status.gohighlevel.com/incident/901782#c49a96e9be4f09aab71b0437bf50276c87c20b2eb45569a3c2808eb4b70d89b2 The issue has now been fixed. There should be no delays in the opportunities page. https://status.gohighlevel.com/incident/901782 Thu, 04 Sep 2025 05:00:00 -0000 https://status.gohighlevel.com/incident/901782#4a36baa1749a9d6a860337fb2d61b9a49c1344d62a74302ccf8d2ff3b30b2cc7 We are seeing some delays in opportunities sync which is affecting the load times of opportunities main page. Team is working on the resolution. https://status.gohighlevel.com/incident/901783 Tue, 02 Sep 2025 16:10:00 -0000 https://status.gohighlevel.com/incident/901783#2fdbabf755253835305dcebf2305aaa0144aeccd46bc3dfd66f522bf33fa518e Issue stands resolved now. https://status.gohighlevel.com/incident/901783 Tue, 02 Sep 2025 11:10:00 -0000 https://status.gohighlevel.com/incident/901783#d6f318f0293c0454ddd41fa150c01e51092b8e65d5fc73685dafbf91b91205c2 The Add Contact to Workflows API is returning a 400 Bad Request error. Affected Users: Marketplace Developers. Status: The team is actively working on a fix and will resolve this as soon as possible. https://status.gohighlevel.com/incident/901784 Tue, 26 Aug 2025 08:40:00 -0000 https://status.gohighlevel.com/incident/901784#70c3a5a542aa8d7aafb1a1b33c50363b6c539677a405115bd7197e8029586e87 Issue stand resolved now. https://status.gohighlevel.com/incident/901784 Tue, 26 Aug 2025 07:50:00 -0000 https://status.gohighlevel.com/incident/901784#65c7ab446fa73d6a7ed0db9090abfc490abb35e10c0f98647b84013e5924aa06 We are currently encountering significant issues with the Email Template, as it is not opening properly. This includes both the existing templates and any new templates being created, Team is working on it. https://status.gohighlevel.com/incident/901786 Mon, 25 Aug 2025 16:30:00 -0000 https://status.gohighlevel.com/incident/901786#78219087a55842bfdb3ed528309a4cc524444bf9ab3f67dc91c12ed83b45db75 Team has reverted the recent changes which was causing this issue. Issue stand resolved now. https://status.gohighlevel.com/incident/901786 Mon, 25 Aug 2025 10:45:00 -0000 https://status.gohighlevel.com/incident/901786#12472ddb3c9c212d215dbe877fbfe85f590d762cbd4fccf69c989caa66ea84e9 Social Planner schedule post functionality was not working as expected. Team is working on it. https://status.gohighlevel.com/incident/901787 Wed, 20 Aug 2025 18:20:00 -0000 https://status.gohighlevel.com/incident/901787#cf2deb26671b38046c34dcf2d1e13bf8749d276107e95c986468c97008194f75 Workflows should be working as expected. https://status.gohighlevel.com/incident/901787 Wed, 20 Aug 2025 15:20:00 -0000 https://status.gohighlevel.com/incident/901787#bef81f371c91751499705af8c6bb08729c0c5aecfa5eb607123d54b3026ef1d6 Team is working on it. https://status.gohighlevel.com/incident/901788 Mon, 11 Aug 2025 17:15:00 -0000 https://status.gohighlevel.com/incident/901788#997e1f78b16c8bf3dfaa35ce595ec5c1ac1884f2f06d987d21adc78f788ca331 The issue is resolved https://status.gohighlevel.com/incident/901788 Mon, 11 Aug 2025 16:45:00 -0000 https://status.gohighlevel.com/incident/901788#5da03ad6d41cc128240dc7be1491b0582470d7bbab845d28ef86a51b8ef1fe7a Team is working on it https://status.gohighlevel.com/incident/901789 Fri, 08 Aug 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901789#7d486768ae821297958e319f0fda4d60afb8f5d135df4073d61a1b288b07bcb5 The issue is resolved. https://status.gohighlevel.com/incident/901789 Fri, 08 Aug 2025 15:47:00 -0000 https://status.gohighlevel.com/incident/901789#a6b1b1f10c9902c8c91c3fda1e4171d080bc11a5cbd3dea11a4c367a5bdeaa82 Team is looking into it. https://status.gohighlevel.com/incident/901790 Thu, 31 Jul 2025 15:20:00 -0000 https://status.gohighlevel.com/incident/901790#891429609f30a19a9b9a84c72222f7d903bcd278633707ac2cbfdf9131a6ef22 Issue stands resolved now. https://status.gohighlevel.com/incident/901790 Thu, 31 Jul 2025 13:50:00 -0000 https://status.gohighlevel.com/incident/901790#8ff81682a138c2f4905fffb129a5b13d574ff5fb09530c793f008dd8a256268d Degraded voice AI performance, Team is working on it. https://status.gohighlevel.com/incident/901791 Wed, 30 Jul 2025 15:58:00 -0000 https://status.gohighlevel.com/incident/901791#935ab10ce23704a520206a5d04d14ab874c100206b888579e6f32ee9985a8db0 Issue stands resolved now. https://status.gohighlevel.com/incident/901791 Tue, 29 Jul 2025 16:15:00 -0000 https://status.gohighlevel.com/incident/901791#16a5acdd04615359c8c5913a50d36880e976dcc5c33abb675ac95e0ef0d9e068 Due to an incident on Authorize.net we are seeing a failure in payments going through Authorize.net payment gateway. Team is tracking it and will update the status https://status.authorize.net/ https://status.gohighlevel.com/incident/901791 Tue, 29 Jul 2025 15:55:00 -0000 https://status.gohighlevel.com/incident/901791#f443167677a01ef96962af3397e4eb5eee58fa206b35910f64db96440b68b067 Team has identified Authorize.net payments are failing https://status.gohighlevel.com/incident/901792 Fri, 25 Jul 2025 05:00:00 -0000 https://status.gohighlevel.com/incident/901792#ba9105c88caff40bb86901cf418b4a3b2faa487c9c5ee747229fcd753f796b0f The issue is now resolved, the posting limits for YouTube were reset and the rate limit implementation was rolled back for further improvements. https://status.gohighlevel.com/incident/901792 Thu, 24 Jul 2025 15:00:00 -0000 https://status.gohighlevel.com/incident/901792#384393632d59a69b2de3007516ba0d15aac7d0326aa2e269897808f9ead12e58 YouTube posting started failing on due to the YouTube rate limit being reached, team is working on it. https://status.gohighlevel.com/incident/901793 Tue, 22 Jul 2025 13:40:00 -0000 https://status.gohighlevel.com/incident/901793#b454f252e355f51dcb39bbd90b4fa65f5e8b96f76cc943423648a2ff4d5e3e11 Issue stands resolved now. https://status.gohighlevel.com/incident/901793 Tue, 22 Jul 2025 12:40:00 -0000 https://status.gohighlevel.com/incident/901793#0c795bdcaba2a7a5f9eb98405bd306371e1a758d9becbe886bd1dac2ca1ecf1b Voice agent unable to pick calls intermittently due to a third party service downtime. The issue is identified and team is working on the fix. https://status.gohighlevel.com/incident/901794 Fri, 04 Jul 2025 08:30:00 -0000 https://status.gohighlevel.com/incident/901794#67a89d8b15787717f41c98b2e2b986dd2e273c2baff996b18add7c0e6bd983ee Issue stands resolved now. https://status.gohighlevel.com/incident/901794 Fri, 04 Jul 2025 07:45:00 -0000 https://status.gohighlevel.com/incident/901794#e3f729234a0900b6c57ccc21d1202c9f84593a6a90dceeadb0cbd61c04240a59 We experienced a service degradation affecting SMS delivery. A sudden surge in incoming email-based requests triggered our billing service at an unusually high rate, which overwhelmed our Redis infrastructure. https://status.gohighlevel.com/incident/901797 Mon, 30 Jun 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901797#6c929c6602ab38bac251ac7ba9ba237f0887ddf567974e0d8ce92ad23b29467e The issue is resolved. https://status.gohighlevel.com/incident/901795 Thu, 26 Jun 2025 10:15:00 -0000 https://status.gohighlevel.com/incident/901795#dc7a91a9c74149f387d02ea53114176624f9f3d4fcac70745d7531ba81c2dd9a The issue is resolved. https://status.gohighlevel.com/incident/901795 Thu, 26 Jun 2025 10:00:00 -0000 https://status.gohighlevel.com/incident/901795#2f6db6ad9548ab85ca4c0875007871da25d97b84b610cf2a1485da0dcc991347 Social media is down, team is working on it. https://status.gohighlevel.com/incident/901796 Wed, 25 Jun 2025 12:25:00 -0000 https://status.gohighlevel.com/incident/901796#69493eb17a849c678decee5c1ffe74279f0630012899e277649163f35b0313e4 The issue is resolved. https://status.gohighlevel.com/incident/901796 Wed, 25 Jun 2025 10:15:00 -0000 https://status.gohighlevel.com/incident/901796#f7429473fc6940e91c965c05dd519b903e333d267273f3ee9cfc7d575b110ce2 Opportunities not showing up , page is unresponsive, team is working on it. https://status.gohighlevel.com/incident/901797 Tue, 24 Jun 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901797#5a8af945a27b8b13ded8b95db17a28662d6ea7ace51db4d3ff7f8563853f5bcc "We'll be right back - Our Official Facebook Community is unavailable at this time. Please check back again soon" https://status.gohighlevel.com/incident/901798 Tue, 24 Jun 2025 13:00:00 -0000 https://status.gohighlevel.com/incident/901798#3465e9b70e2a6c4a137dbac170ac9d2f751da87b788adb5dff4d3a45ae933041 The issue has been fixed https://status.gohighlevel.com/incident/901798 Tue, 24 Jun 2025 11:49:00 -0000 https://status.gohighlevel.com/incident/901798#298806de43569e3ded4e45bbf402da593058b4eb2e819cfc4c25d2b01e8ffd03 Users who completed the WordPress product action via Launchpad may see the progress stuck at 0% despite successful completion, team is working on it. https://status.gohighlevel.com/incident/901799 Mon, 23 Jun 2025 09:50:00 -0000 https://status.gohighlevel.com/incident/901799#eb732d385d7a768391d52d97776a2372cb59175f34606906700e065a72c0f653 The downtime was caused due to a deployment going out of sync, which has now been fixed and services are fully restored. Issue stands resolved now. https://status.gohighlevel.com/incident/901799 Mon, 23 Jun 2025 09:00:00 -0000 https://status.gohighlevel.com/incident/901799#0778f5924d89a5f34d8732ca41f3e6a2cbc7dcefc5dc90e34697553decb9a639 We are currently investigating an issue where users are experiencing hangs at the AI promo page and are unable to access the production app. Our team is looking into the root cause with priority. We will provide further updates as soon as we have more information. https://status.gohighlevel.com/incident/901800 Fri, 20 Jun 2025 14:00:00 -0000 https://status.gohighlevel.com/incident/901800#ea08cabe26639d39014d90add4e0695b2eecacaae037293c17dfe6150be6136e We experienced delays in marketplace webhook deliveries due to system scaling issues; the issue has been mitigated and services are now operating normally. https://status.gohighlevel.com/incident/901800 Fri, 20 Jun 2025 12:16:00 -0000 https://status.gohighlevel.com/incident/901800#a3293145672ae11b1a18601c947ecfe8cb95ba9a3738230ea389ebbdc4f5f54e We are experiencing delays in marketplace webhook deliveries due to system scaling issues. https://status.gohighlevel.com/incident/901801 Thu, 19 Jun 2025 15:50:00 -0000 https://status.gohighlevel.com/incident/901801#6ce0472640706c7bfe2b21aa3a10623f98e11f4acf1478eb84d1c737242db96f Unexpected spike on API caused latency, the issue is resolved. https://status.gohighlevel.com/incident/901801 Thu, 19 Jun 2025 14:30:00 -0000 https://status.gohighlevel.com/incident/901801#d9c7cdc1d1b2926f04efe4142af3582a5e4e18ca835304323653f4bb217f8120 Due to internal API latency issue there's general lag in the system. We're currently investigating the issue. https://status.gohighlevel.com/incident/901802 Fri, 13 Jun 2025 08:04:00 -0000 https://status.gohighlevel.com/incident/901802#8c96bcb737bc8881a56179b38901188d20ca7be9eb42b4156bef0219ab45657c The issue is resolved. Bulk Actions is back online. https://status.gohighlevel.com/incident/901802 Fri, 13 Jun 2025 03:00:00 -0000 https://status.gohighlevel.com/incident/901802#fdfa93e57aa256f3a70728fcd4d5b6a93d7e5f348a9474a911f070099c0f4c8a Bulk Actions is down, It impacts any bulk action that was conducted in the system, We are seeing delays in processing the contacts.Team is investigating on it. https://status.gohighlevel.com/incident/901803 Thu, 12 Jun 2025 22:00:00 -0000 https://status.gohighlevel.com/incident/901803#757f567ff419fc7ee8bf96ed14b52b71dac04591084b1c1cbdff0e9323892a59 Core systems are now back online following the major outage impacting Google Cloud and Cloudflare services. Our team has resolved the critical issues, and functionality has been restored across the platform. https://status.gohighlevel.com/incident/901803 Thu, 12 Jun 2025 21:00:00 -0000 https://status.gohighlevel.com/incident/901803#069eb717affeab2d6b91b4a261778c1d7fcabf7a47e4f2763cb63b880e6ce213 Update 4:45pm CST Core systems are back online! We are still cleaning up some edge cases and issues from the outages. We will have another update on impacts from this outage soon. https://status.gohighlevel.com/incident/901803 Thu, 12 Jun 2025 18:30:00 -0000 https://status.gohighlevel.com/incident/901803#9bd6dd4c512672be4eb7e6f223aed0a8f1c90fea75d2e855e5e8a739e66c3682 At approximately 1:30 PM, Google Cloud experienced a global outage that impacted multiple platforms and services, including HighLevel. Our development team immediately began investigating the issue and reached out to our points of contact at both Cloudflare and Google for updates. As of around 3:00 PM, systems have slowly started to come back online. The team is actively assessing the impact on triggers, automations, integrations, incoming leads, and conversations. We will share another update as soon as more information becomes available. You can also learn more about the google cloud outage here. https://www.tomsguide.com/news/live/google-cloud-down-jun-12-outage?fbclid=IwY2xjawK4FLNleHRuA2FlbQIxMQBicmlkETFESWF0WGVMd1NVOTNkelB0AR6GvCUvSqFRd9wBFvnyCJz5JJWTGfVPZ4evLOBTjqMmoVpTcHC7sLHmjpF7GQ_aem_NivJYoocWj7HT5Ju-1FKKw https://www.cnbc.com/2025/06/12/google-cloud-and-other-internet-services-are-reporting-outages.html https://status.gohighlevel.com/incident/901804 Wed, 11 Jun 2025 13:06:00 -0000 https://status.gohighlevel.com/incident/901804#5ca80c110ca870da1a37b6d8d477d4c326fcf4ad1118bc928e9a76b1aa066362 The delays in workflow execution logs have been resolved. https://status.gohighlevel.com/incident/901804 Wed, 11 Jun 2025 12:10:00 -0000 https://status.gohighlevel.com/incident/901804#546caf7d24a7ece81f908deff78f2bb46392ab2b05eb48fc29609a80ef82e593 We are currently observing delays in the visibility of execution logs within workflows. The workflows themselves are not impacted and are running as expected. Our team is actively investigating the issue and working on a fix. We’ll keep you posted with further updates. https://status.gohighlevel.com/incident/901805 Mon, 09 Jun 2025 11:25:00 -0000 https://status.gohighlevel.com/incident/901805#2ad0065d11dd45037cbf918d813722ed77f8c422f634c508941ea1c7920938fb The issue is resolved and services are back to normal. It was caused by a deployment and resulted in approximately 15 minutes of downtime. https://status.gohighlevel.com/incident/901805 Mon, 09 Jun 2025 11:10:00 -0000 https://status.gohighlevel.com/incident/901805#77f5193ea16d6e3545bc4b4044f75922749fed1a1fc70eb858915910dd2de684 Triggers on workflows are not getting saved, team is working on the fix. https://status.gohighlevel.com/incident/901807 Sat, 31 May 2025 08:00:00 -0000 https://status.gohighlevel.com/incident/901807#66cc9557151ba59263f0334321468fb92719e43e808547db0b01068acecdca02 Datashake is now resolved and all the impacted backlog requests which were in queue have been successfully processed. Also we have verified from active usage, things are looking good, https://status.gohighlevel.com/incident/901807 Fri, 30 May 2025 14:30:00 -0000 https://status.gohighlevel.com/incident/901807#32de957b3f682722a4edf589b457ba015aa44487ef624b2a9af247cca6cb9b6e The initial issue has been solved and multiple systems are back online for our data provider. But, there is another issue which was introduced unrelated to the initial incident. This is being looked upon. Meanwhile the backlog created by the issue is being cleared. https://status.gohighlevel.com/incident/901807 Fri, 30 May 2025 05:47:00 -0000 https://status.gohighlevel.com/incident/901807#57f72492b5724243be0d76081e0488ecc2f5f6479251aa7c45c846e5403202fd Team is working on it, Will update the page with more details in sometime. https://status.gohighlevel.com/incident/901807 Fri, 30 May 2025 05:47:00 -0000 https://status.gohighlevel.com/incident/901807#9d6a7248732bae9df3f48597ccbb2ca370beee034357bdea5be239e76ebaa7dc Underlying data provider is having issues and we are working with them to resolve the issue https://status.gohighlevel.com/incident/901807 Fri, 30 May 2025 04:00:00 -0000 https://status.gohighlevel.com/incident/901807#117553c1e31a702df21a2153cb7faecbef0f7886295f0cb887aede0d08bcf007 Reputation Management - Google Review Aggregates of Competitors are not available. Prospecting - Google Reviews and Aggregates are not available in Prospect Reports. https://status.gohighlevel.com/incident/901808 Thu, 29 May 2025 18:40:00 -0000 https://status.gohighlevel.com/incident/901808#c34b62594aee354622e9cd0c0a5e50d8941b4760782ec1f999c17974579ecfec Issue is resolved. https://status.gohighlevel.com/incident/901808 Thu, 29 May 2025 17:55:00 -0000 https://status.gohighlevel.com/incident/901808#a32a83e39186a4a88a93b5e576f5cd7db06bf4aaf33d60e8121e7b206a05b890 The Tollfree verification and trust center is having degraded performance. We are investigating. https://status.gohighlevel.com/incident/901809 Mon, 26 May 2025 07:15:00 -0000 https://status.gohighlevel.com/incident/901809#7115bb5b304af3173b3a9cba7dbd1777acdf84e5144c4a0c4c2fa2dff912fcff Side bar is loading fine now, Issue stands resolved. https://status.gohighlevel.com/incident/901809 Mon, 26 May 2025 07:00:00 -0000 https://status.gohighlevel.com/incident/901809#561ff0a9d94c20b472b269a8bf1be051c177539817e31ee16efe84c8bb961ce1 Side bar is not visible on production, team is working on it. https://status.gohighlevel.com/incident/901810 Sat, 24 May 2025 14:30:00 -0000 https://status.gohighlevel.com/incident/901810#c12c462e0bfc440755e1ba6f89d6355524dc017a471c1895875c2eb172423670 All systems are performing normally. https://status.gohighlevel.com/incident/901810 Sat, 24 May 2025 13:15:00 -0000 https://status.gohighlevel.com/incident/901810#81bb599f951a41b11e5385780e762bbb62e62f1d5c32c1b37aec24edd862074f All components, except some areas in membership have been restored back to normal. Membership: Course assignment to users is facing delays. https://status.gohighlevel.com/incident/901810 Sat, 24 May 2025 12:40:00 -0000 https://status.gohighlevel.com/incident/901810#9d0b91c0bac2b09c297e5ab4b2ddfd022b233cc6407673aca5e9551dbba6e04c Most of the components are back to normal. We are monitoring the progress closely. https://status.gohighlevel.com/incident/901810 Sat, 24 May 2025 12:20:00 -0000 https://status.gohighlevel.com/incident/901810#c96273e2f79255ec750919372bee9ce0aa385b800c47a0fc048176cfcf3ee335 There were some issues in the kubernetes configuration, which impacted the node pools where background operations were running. The fix is live. We are monitoring our system and the workloads are coming back up. https://status.gohighlevel.com/incident/901810 Sat, 24 May 2025 12:05:00 -0000 https://status.gohighlevel.com/incident/901810#c5909a656e15fa02a22c948de476adda9615a1fd1bb7129f5e0fb81a1dd7c02c The issue has been identified and team is working on a fix. https://status.gohighlevel.com/incident/901810 Sat, 24 May 2025 11:10:00 -0000 https://status.gohighlevel.com/incident/901810#a46c19964bb89280882dda8c17ab78927cf8ca2bb168a15bfae0ce5f38e986a2 We have received alerts regarding some issues in the background operations. The team is running this down. https://status.gohighlevel.com/incident/901811 Wed, 21 May 2025 15:50:00 -0000 https://status.gohighlevel.com/incident/901811#c428f59dca8a6e03b6c3c95c013f80fc7a4a5b45ce3d2b3bea5dc332cb194c6c The issues are resolved. https://status.gohighlevel.com/incident/901811 Wed, 21 May 2025 15:00:00 -0000 https://status.gohighlevel.com/incident/901811#19efb49af6a6dc9111da92bf3ff4c7dc91d07c4e00df1fe90e4ed6e8d57bd8a9 we identified some intermittent issues on some backend jobs, we are investigating https://status.gohighlevel.com/incident/901811 Wed, 21 May 2025 14:00:00 -0000 https://status.gohighlevel.com/incident/901811#6c40f73f82495374a9348fe8e53ee54445bdaf5eff5e2699bd4e7ecce10652fe we identified some intermitent issues, which now have been reverted. https://status.gohighlevel.com/incident/901812 Tue, 20 May 2025 17:05:00 -0000 https://status.gohighlevel.com/incident/901812#1ba2b903c5425703846528e820c155c3cb9103ea8edda1d1bb0b3fc427bd1232 We have received confirmation from the google team regarding an underlying GCP issue impacting Google Cloud Run. It was an extension to the previous outage which was marked as resolved here. https://status.cloud.google.com/incidents/SXRPpPwx2RZ5VHjTwFLx We are gathering more details. For more details, https://storage.googleapis.com/highlevel-backend.appspot.com/incidents/gcp/gcp-incident-20th-may-cloudrun.png https://status.gohighlevel.com/incident/901812 Tue, 20 May 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901812#6658936d893fe96f90873fb19cfe4c286fb870edf24f5768cee7fb1c771d8ab0 We have received confirmation from the google team regarding an underlying GCP issue impacting Google Cloud Run. It was an extension to the previous outage which was marked as resolved here. https://status.cloud.google.com/incidents/SXRPpPwx2RZ5VHjTwFLx We are gathering more details. https://status.gohighlevel.com/incident/901812 Tue, 20 May 2025 16:40:00 -0000 https://status.gohighlevel.com/incident/901812#5aae8b4044d1d4723dbd2d363d04a92eaaabc59f2ab4c6ea3badab6e269bcfd3 Systems are back to normal. We are still monitoring and doing the RCA. https://status.gohighlevel.com/incident/901812 Tue, 20 May 2025 15:45:00 -0000 https://status.gohighlevel.com/incident/901812#259a4a87874349cc890cedd85f66391b3644d4a5c9d4797f815dd073fc579ae8 We are currently facing a P0 incident involving widespread synchronization issues across multiple services. The issue began around 9:15 AM IST and is actively impacting platform functionality and data integrity. https://status.gohighlevel.com/incident/901813 Mon, 19 May 2025 07:10:00 -0000 https://status.gohighlevel.com/incident/901813#d6f18fc44564f89bb1cd004c1f6c5e2fb3a93f7bf80e3c64fc3c1e50e712bc89 The issue is resolved. https://status.gohighlevel.com/incident/901813 Mon, 19 May 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901813#637a2bf9feda826c77560c55a83aaeef146a56ce76668b89e10044aabe35b1de We have identified an issue where the Sub-accounts settings > Phone integration in agency view is degraded. Due to a temporary internal issue, the Phone Integration settings page is facing a sync issue where updates on Migration Status and filters may show inconsistent results. Team is actively working on bringing the functionality to normal behaviour. https://status.gohighlevel.com/incident/901815 Fri, 16 May 2025 15:30:00 -0000 https://status.gohighlevel.com/incident/901815#721d78011529dd8b0a9ba813dc1a0cfffc847fdd962be360850c3eebf07fc74e The issue is resolved now. https://status.gohighlevel.com/incident/901815 Thu, 15 May 2025 19:30:00 -0000 https://status.gohighlevel.com/incident/901815#15a716f02e14fcccc50e33c8c998a0b8c7b21df3c95a40e0fe051999cf7bcd5a The third party we rely for this feature is temporarily down https://status.gohighlevel.com/incident/901814 Thu, 15 May 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901814#ed7888308f43e31afecd0b09b67c9e0252ffab39fecc74d2beac0ef450c42db9 The issue has been fixed completely. Our data provider has fixed the issue. https://status.gohighlevel.com/incident/901815 Thu, 15 May 2025 16:00:00 -0000 https://status.gohighlevel.com/incident/901815#7b1502b00a5f4447f69f7605bd6e5c03326d0a8ad851544c397aab0f6d8bd08d We have identified an issue with "Scan My Business" feature on Listing Products https://status.gohighlevel.com/incident/901814 Thu, 15 May 2025 08:00:00 -0000 https://status.gohighlevel.com/incident/901814#de1137fe7ae3545a2e0d028154eec3154a75e665193d408101406d55987c7fe9 We have added a patch so that the report generation does not fail. But the issue on our data provider side is still not fixed. https://status.gohighlevel.com/incident/901814 Thu, 15 May 2025 05:20:00 -0000 https://status.gohighlevel.com/incident/901814#53cbdf841d562a7eb99076e6b3a65609b88378ea8d925d180a49a8ae2a984f81 We have identified the issue of failures of report generation in Prospecting. The issue is happening because of data provider failure. https://status.gohighlevel.com/incident/901816 Tue, 06 May 2025 05:00:00 -0000 https://status.gohighlevel.com/incident/901816#12c687edbc145042f390280b66edcd75073cf31172b6d1e9488143768d2b9998 We have added a patch. This issue is fixed. https://status.gohighlevel.com/incident/901816 Tue, 06 May 2025 04:30:00 -0000 https://status.gohighlevel.com/incident/901816#24cc6a910e5ec463ca77f02c13286b84535faf659974f2ccb502a1f59d786176 We have identified an issue with opportunities not showing up https://status.gohighlevel.com/incident/901817 Mon, 05 May 2025 16:30:00 -0000 https://status.gohighlevel.com/incident/901817#a4e5edbfc99388dd1c5f66081770d29ad46716429b1797c22c6eae3e07dd0d60 This issue is now resolved. If you are still having issues try restarting your browser or clearing cache and cookies. If this doesn't help please check in with support. https://status.gohighlevel.com/incident/901817 Mon, 05 May 2025 16:00:00 -0000 https://status.gohighlevel.com/incident/901817#b3da1b32c4e647a1a1c0f2e98133dd95e5f973e19dc3bcf3b33fca2cee745fc5 Our Dev team is currently looking into an loading issue with our Opportunities and pipelines features. Will update this status on a resolution soon. https://status.gohighlevel.com/incident/901818 Tue, 22 Apr 2025 07:00:00 -0000 https://status.gohighlevel.com/incident/901818#a3cbdfffbbae1a6c553b50d939c26340c3c663da01cb5aea376153e8539a16a3 The issue is resolved https://status.gohighlevel.com/incident/901818 Tue, 22 Apr 2025 07:00:00 -0000 https://status.gohighlevel.com/incident/901818#24e6bb01b58e16e56a42c73204738512456597c4b65d42378a3d6a56a8c644a6 The issue is resolved https://status.gohighlevel.com/incident/901819 Tue, 22 Apr 2025 06:55:00 -0000 https://status.gohighlevel.com/incident/901819#875fa25aa4da352328b2d366325bdcdf9657757ed70b3e12db0ef73450db569e The issue is resolved https://status.gohighlevel.com/incident/901818 Tue, 22 Apr 2025 06:45:00 -0000 https://status.gohighlevel.com/incident/901818#1aab40d3a7be7c8fe2d4d89135aaf429e0763050d4570f7818701e339d4f2306 Drop in quality of voice calls. Some calls failing https://status.gohighlevel.com/incident/901819 Tue, 22 Apr 2025 06:45:00 -0000 https://status.gohighlevel.com/incident/901819#32259c7b1fffccd8d7fdd3c9f0afe1acef99b3e454f28e5fb60691699e59ae6e degraded performance in some forms causing high load times https://status.gohighlevel.com/incident/901820 Tue, 22 Apr 2025 06:45:00 -0000 https://status.gohighlevel.com/incident/901820#fccc8c82fb1777ff0ff3984af17dfbde7bf1f3a47da462f1ced4d997bd280898 The issue is resolved. An dependant cache instace we rely on from the cloud provider stopped responding. We provisioned a new instance and moved the traffic over. https://status.gohighlevel.com/incident/901820 Tue, 22 Apr 2025 06:35:00 -0000 https://status.gohighlevel.com/incident/901820#a03ab345883d81c8584a3106ccb77fd54fcae6b844ac4c49fb08e562274bcbaf The issue is resolved and system back to normal, team is monitoring. https://status.gohighlevel.com/incident/901820 Tue, 22 Apr 2025 05:25:00 -0000 https://status.gohighlevel.com/incident/901820#b21c17a2591594ce58621cfadef5bfc7136d284e71f17b8b9dff8a9b5e14a22c Workflow degraded performance: and slow https://status.gohighlevel.com/incident/901821 Mon, 21 Apr 2025 17:45:00 -0000 https://status.gohighlevel.com/incident/901821#972b8f227e1a3c987f4500a56d905075f79acde1c924374700a983a2c6da9c46 The issue is resolved and system back to normal. https://status.gohighlevel.com/incident/901821 Mon, 21 Apr 2025 16:00:00 -0000 https://status.gohighlevel.com/incident/901821#1082bccc6c1a3488bd47f09639cb56c418c15739cd3c2b6a8ded9ddcb4b1c7de Workflows processing is degraded and slow https://status.gohighlevel.com/incident/901825 Wed, 16 Apr 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901825#9c10920278efcaca29fcbaeab2c50243ee438baa8ea8e3613b3a49bf75dbc013 Update : You are now able to pull reviews from Facebook again, however subaccounts must go to the Facebook Page directly to Reply to Facebook Reviews due to a Facebook API being depreciated. If your facebook integration is not pulling facebook reviews please try re-integrating facebook and if you are still having troubles please reach out to support. https://status.gohighlevel.com/incident/901825 Mon, 07 Apr 2025 22:51:18 -0000 https://status.gohighlevel.com/incident/901825#ba12aa2fe96f774d74dc39c2e8536c0427136012981e70c33a3ea7ac43b1b09c The unavailability of Facebook Reviews is happening do to a Facebook API being depreciated. Our Dev team is currently reviewing a work around for this while we are waiting for an update from Facebook. https://status.gohighlevel.com/incident/901822 Thu, 03 Apr 2025 17:35:22 -0000 https://status.gohighlevel.com/incident/901822#199e8a4ca355f1eabe24e9874c941362a5622a96c2bf9a51dd2f8b282d77d607 Forms issues should now be Resolved! If you are still having issues please try refreshing your browser or clearing cache. If you are still having issues please reach out to support. https://status.gohighlevel.com/incident/901822 Thu, 03 Apr 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901822#0f741aa72acff72d32765cf90fd9bc8727872f8e808240b354e5564ff200e562 We are investigating reports of and outage with our Forms Feature. Please stay tuned for more updates. https://status.gohighlevel.com/incident/901823 Wed, 02 Apr 2025 14:45:00 -0000 https://status.gohighlevel.com/incident/901823#fcf2568095753b7eee442c4d393c9b2c140444fb3f6c126c15a790f846836f93 The issue is resolved https://status.gohighlevel.com/incident/901823 Wed, 02 Apr 2025 14:20:00 -0000 https://status.gohighlevel.com/incident/901823#3ce75c27ca7826dcb2ab81db677f33b28158917993a576a34a906035a62d6318 We are currently investigating issues with the Opportunities Search API. Customers might experience degraded performance for the same. https://status.gohighlevel.com/incident/901824 Sat, 29 Mar 2025 05:25:00 -0000 https://status.gohighlevel.com/incident/901824#d3c708aae029ae9902c1d9f10c1eb34302c0ab44014a0fa608029e99e24f415b The issue is resolved. https://status.gohighlevel.com/incident/901824 Sat, 29 Mar 2025 01:30:00 -0000 https://status.gohighlevel.com/incident/901824#64f3dcdcbdd48e71623a9916194ca163b312112d0ea46e8ff93b983868a58214 We are currently investigating delays affecting specific workflow triggers, including Contact Created, Contact Tags, and other CRM-related events. Our engineering team is working to identify the root cause and restore normal processing. We will provide updates as more information becomes available. https://status.gohighlevel.com/incident/901825 Fri, 28 Mar 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901825#6eda51ecff72597d6c1144708da57bf80d7d1b298d0e83b74fdbeb5b42183fd9 We are experiencing an issue with fetching of the Facebook reviews. Areas impacted: * Reputation Management * Mobile App Reviews * Social Planner Review Post automation We are working on updating the API to fetch the reviews from Facebook side. https://status.gohighlevel.com/incident/901826 Thu, 27 Mar 2025 18:58:51 -0000 https://status.gohighlevel.com/incident/901826#bfa71c0492905412d03bdd0b84d0b1a9bb6f5979fdba0e7d85d682b9e1aa8c48 Our developer team has released a fix for this and should be working as intended. Please reach out to support if you have any further issues. https://status.gohighlevel.com/incident/901826 Thu, 27 Mar 2025 17:24:17 -0000 https://status.gohighlevel.com/incident/901826#755ff8a12eea1f4d9cc96d20fa6af16f27ce7b94172ce8564c4f6b0b2dec873c Our developers are currently investigating an issue with number pool outages. Will have another update as we get closer to a fix. https://status.gohighlevel.com/incident/901827 Wed, 26 Mar 2025 19:00:00 -0000 https://status.gohighlevel.com/incident/901827#820d97fcdd74e7d40553b3c93f14758d493413768e229fd71459d225c05fe664 Issues are resolved. https://status.gohighlevel.com/incident/901827 Wed, 26 Mar 2025 17:50:00 -0000 https://status.gohighlevel.com/incident/901827#a0643749315609d8e2f59536c3e5e0fc46ace8c6d835e75fb325f62a14e7c7c2 The opportunities are loading normally. The count of notes on the card is having issues, we are working on it. https://status.gohighlevel.com/incident/901827 Wed, 26 Mar 2025 17:05:00 -0000 https://status.gohighlevel.com/incident/901827#bc18e2f267f654d14b61b13faa7692e170e7930fe9fed1451424f76d9cb4f78b Identified the issue https://status.gohighlevel.com/incident/901827 Wed, 26 Mar 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901827#3c23c64d8e4f8e3b89937cbed27871acf004649d03ae44d7092e11ed30a2e8e0 Opportunities degraded performance and not loading https://status.gohighlevel.com/incident/901828 Thu, 20 Mar 2025 08:30:00 -0000 https://status.gohighlevel.com/incident/901828#0e2d3c3da1de383aacbacb2d34e8d525b21e57bb540e2a01162ada6978b7fa86 Issue is resolved. https://status.gohighlevel.com/incident/901828 Thu, 20 Mar 2025 06:50:00 -0000 https://status.gohighlevel.com/incident/901828#89be956b89997ee84d7aa6a6336e9e35c946c212aa8d81f02590b7ec3200bbdb An issue was identified with VoiceMail drops and IVR https://status.gohighlevel.com/incident/901829 Fri, 14 Mar 2025 21:14:12 -0000 https://status.gohighlevel.com/incident/901829#77a14405d77642f7685fc04ba21f19945bedc15f8741ab7e7e3368991bc8af93 This issue is now resolved. If you are experiencing any more issues with Whatapp onboarding please reach out to support. https://status.gohighlevel.com/incident/901829 Tue, 11 Mar 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901829#bb67c7e2eb09c2ffc72d71271246a256aa7b4d5abd45e2a8faa563d2cc6dafd1 There is an ongoing issue from Meta that is impacting the WhatsApp onboarding process in HighLevel. To stay updated on the status of this issue, please check Meta’s official status page here: https://metastatus.com/whatsapp-business-api We’ll share any major updates as we get them. Thanks for your patience! https://status.gohighlevel.com/incident/901830 Mon, 03 Mar 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901830#47ab1216e3eb316049807ee0a5c4b272b9f32d75523d14efa5b2e5b2cafa30cd The issue is resolved. https://status.gohighlevel.com/incident/901830 Mon, 03 Mar 2025 12:15:00 -0000 https://status.gohighlevel.com/incident/901830#c9063393617cadce0b5218166e0ded4823d9131ef2e2fa82992039a3a1274336 We are experiencing call connection issues with our Voice AI upstream provider. https://status.gohighlevel.com/incident/901832 Fri, 21 Feb 2025 15:03:14 -0000 https://status.gohighlevel.com/incident/901832#47d55a513f0a5f5a186a1690f54eedc41aa1f3d411504ef3924ad0cfa9905120 The issue has now been resolved. We have officially released the new and refresh power dialer. Check out this article to learn how this new dialer refresh update. https://ideas.gohighlevel.com/changelog/dialer-refresh-via-labs If you are experiencing any issues with the new dialer please reach out to support. https://status.gohighlevel.com/incident/901831 Fri, 21 Feb 2025 09:15:00 -0000 https://status.gohighlevel.com/incident/901831#fe2abaeb0a3ba265b321c3883ddc9e61769372aa49a73d28d7cfb2cad24ae199 Identified and resolved the issue. https://status.gohighlevel.com/incident/901831 Fri, 21 Feb 2025 09:00:00 -0000 https://status.gohighlevel.com/incident/901831#b6a259a36b21df98a01b74bf93f9495219cc5567a19ea74f4153e7485f09a2f0 Opportunities is slow. https://status.gohighlevel.com/incident/901832 Thu, 20 Feb 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901832#d37f24e30ea3e01f484b281fc99549f8f44cd66b678d72dc278f66c62f9a2bb9 The team is reviewing options to resolve this for all users. https://status.gohighlevel.com/incident/901832 Wed, 19 Feb 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901832#c4b4578d4a4d00200526d17f4bc688c2371167ef176270109e6fc292cf5c2160 Power Dialer may not proceed to the next call. The team is actively working on a solution for this. In the meantime, enable the new Dialer experience via labs to resolve this issue. https://status.gohighlevel.com/incident/901833 Thu, 13 Feb 2025 19:19:17 -0000 https://status.gohighlevel.com/incident/901833#571f1154da95bdec0412f6b4782fd135a3f1a9e2aa26bdb42af91bb3f6cc7f5e This issue is now resolved! If the button is still greyed out please hard refresh your browser. Command+R on Mac Ctrl+Shift+R on Windows. If you still are experiencing issues please reach out to support. https://status.gohighlevel.com/incident/901833 Thu, 13 Feb 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901833#648f5d4ae16f4d9b844f0176e0b81a4528abb277459d2173f212a9fc2d288daa We are aware that users are not able to submit an A2P submission at this moment. Our team is investigating the issue now. Please check back for further details. https://status.gohighlevel.com/incident/901834 Wed, 12 Feb 2025 18:05:00 -0000 https://status.gohighlevel.com/incident/901834#22c0dc6dfbcbe87ac2d86e7385ea7cc5ae06b173bf67d486cf70b20a27a6c952 The issue is fixed. Cache was force cleared for the CSS and a re-deployment was done. https://status.gohighlevel.com/incident/901834 Wed, 12 Feb 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901834#3daf010f63bc0f308318aa71614e9469f98e1a63c45e8eb7f44bd3c45c7806b0 The issue stemmed from a cache issue at CDN. https://status.gohighlevel.com/incident/901834 Wed, 12 Feb 2025 17:00:00 -0000 https://status.gohighlevel.com/incident/901834#b3c764df4e4a9fbdc0436acae87827d2bfce1cb062ea3df81ae17c5ddcf50445 We identified an issue with the email builder, team is working on fixing it. The UI seems broken. https://status.gohighlevel.com/incident/901835 Wed, 12 Feb 2025 15:00:00 -0000 https://status.gohighlevel.com/incident/901835#79c9d6fa71c9b043ec9848bbb8c08da372e4c61280a43f24d426aa0be0364df7 The system is back to normal https://status.gohighlevel.com/incident/901835 Wed, 12 Feb 2025 14:40:00 -0000 https://status.gohighlevel.com/incident/901835#5ca400f83bd986d2de5738fbeec78405930e4cee83491d6addaf69107f77459b We noticed slowness in calendars pages and team is working on it. All the external facing pages (Booking, free slots, etc) are good. https://status.gohighlevel.com/incident/901836 Mon, 10 Feb 2025 12:40:00 -0000 https://status.gohighlevel.com/incident/901836#960e3e1faea7a6387fd85fc35dfa906c6ecfe908fce698f17d276dbe68eb5ae0 Issue is fixed https://status.gohighlevel.com/incident/901836 Mon, 10 Feb 2025 12:10:00 -0000 https://status.gohighlevel.com/incident/901836#9b983923f8d7183b753e1af6ca167e74fe252f8c19e0bad59ee8d1afe7cca85e Issue is identified and fix in progress https://status.gohighlevel.com/incident/901836 Mon, 10 Feb 2025 12:00:00 -0000 https://status.gohighlevel.com/incident/901836#658b8026a45ee3000276c5839a8172d04a7fa182d58fb66056fce73c256cb362 Issues loading conversations https://status.gohighlevel.com/incident/901837 Wed, 05 Feb 2025 16:22:14 -0000 https://status.gohighlevel.com/incident/901837#2cfcc7b80192954b1a77b0c3fd06699cb5f09f7155d327acbc42063f074d40cf SMS Deliverability issues have been resolved. If you are are still having issues with SMS Deliverability. Please reach out to support. https://status.gohighlevel.com/incident/901837 Tue, 04 Feb 2025 20:04:19 -0000 https://status.gohighlevel.com/incident/901837#17fe65b768daf19741ab4a6d0c295c8c957f3e9a6428fd0493f826bb32b468bb We are currently experiencing an issue with our provider, Twilio, which may impact message deliverability. Affected messages may show error code 30024 Our team is actively working with our provider to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. https://status.gohighlevel.com/incident/901838 Wed, 29 Jan 2025 21:30:00 -0000 https://status.gohighlevel.com/incident/901838#d8de423a090e74c10157d57fc1d4f0e702a22fb912afc798c38dae0f9275a640 We have stopped our migration which was creating this issue. Things are back up now. https://status.gohighlevel.com/incident/901838 Wed, 29 Jan 2025 20:00:00 -0000 https://status.gohighlevel.com/incident/901838#a170f187eb93c69fd9b7e760b64c8d69cf1720e7b92574aba7f78042485b5060 We are currently experiencing a temporary outage as part of an ongoing database migration. Our team is actively working to complete the process and restore services as soon as possible. https://status.gohighlevel.com/incident/901842 Mon, 27 Jan 2025 18:00:00 -0000 https://status.gohighlevel.com/incident/901842#62d92685461497e0b0ab6beb86264687e622ed30cd36b5dba93f590d97fd12ea We have resolve this issue with bulk actions. If you are having any more issues please open a support chat. https://status.gohighlevel.com/incident/901840 Mon, 27 Jan 2025 06:00:00 -0000 https://status.gohighlevel.com/incident/901840#f9d04d6980314214e592571aa2eadd32586626f40e574923933c18175bbc1dee Issue is resolved on Authorize.Net https://status.gohighlevel.com/incident/901841 Fri, 24 Jan 2025 23:35:00 -0000 https://status.gohighlevel.com/incident/901841#a82bb10182afbfad79840dc8cd8b9de47cf3178ea7c5d36f46565977d827ce44 A reference to the secret that is used to authenticate and fetch information got overwritten and caused the issue. This is fixed and a automated check is being added to avoid this in future. https://status.gohighlevel.com/incident/901841 Fri, 24 Jan 2025 23:30:00 -0000 https://status.gohighlevel.com/incident/901841#c4e1cc4ff77fd311d5e034c9c8fa4a88252bfb1e873844155932370b6bad776a We found the issue and deploying a fix. https://status.gohighlevel.com/incident/901839 Fri, 24 Jan 2025 16:15:00 -0000 https://status.gohighlevel.com/incident/901839#36a295c405623e24e508c50263cd20267fe73d25a9cd462d26f3248c557fd03c The issue is resolved. https://status.gohighlevel.com/incident/901839 Fri, 24 Jan 2025 16:05:00 -0000 https://status.gohighlevel.com/incident/901839#cb4a2f749aba6d3824793dae5b3fb78ef6888c8fa196723dc69bbf1c358e5226 We have identified an issue with the embed forms and working on a fix. https://status.gohighlevel.com/incident/901840 Fri, 24 Jan 2025 15:00:00 -0000 https://status.gohighlevel.com/incident/901840#68ef00257729c6ffbfc5727a2095c253df954fd054d5948fd093c9476ac0a5b7 Authorize.Net sandbox / Test environment is having issues. https://status.authorize.net/ https://status.gohighlevel.com/incident/901841 Fri, 24 Jan 2025 11:00:00 -0000 https://status.gohighlevel.com/incident/901841#d01719904d43c790f93a323ff26e87c0f7e5e060bd50d7b75edfd1847404691a Conversations page is not loading https://status.gohighlevel.com/incident/901842 Wed, 22 Jan 2025 21:10:19 -0000 https://status.gohighlevel.com/incident/901842#2af3d27e9aa271a90f3660d1d3822e65f9a47b127ccd9e30ee1098b995470568 Our developers have identified the issue with bulk actions and have a fix on the way. Currently the fix for this issue is scheduled eta for Monday January 27th. Please stay tuned for further updates. https://status.gohighlevel.com/incident/901845 Thu, 09 Jan 2025 03:50:00 -0000 https://status.gohighlevel.com/incident/901845#f7d57f2c5763a51cb2caf4039f889b9bcf44a8610557f19e32ae9ac8ddddae87 Issues are resolved. System back to normal. https://status.gohighlevel.com/incident/901845 Wed, 08 Jan 2025 15:30:00 -0000 https://status.gohighlevel.com/incident/901845#72fb12c9bdd04a58ee3de4cfcbd90b56d03bc3367a996aeb511c0e78a453bf64 The team is currently investigating reports of Workflow Delays or Errors when adding contacts to Workflows. https://status.gohighlevel.com/incident/901845 Wed, 08 Jan 2025 14:45:00 -0000 https://status.gohighlevel.com/incident/901845#fe37229e4a38beba01b5e523bb1fbba75259a550bec82fecacc932eaf293f16b The Issue is identified - An underlying Google service that we rely on was down. The services are recovering. The team is investigating the further to make sure no data is lost. The underlying service incident details captured : https://status.cloud.google.com/incidents/ghMho2Gka33Exr9UNavz https://status.gohighlevel.com/incident/901846 Tue, 17 Dec 2024 02:45:00 -0000 https://status.gohighlevel.com/incident/901846#d0d9613244ac644b05fc7385b93f0c3442c7518d536d91b6c8487a3b518c7bec The issue is fixed. We have added a workaround to drop the duplicate wrong message. Meta acknowledged the bug and working thru it. We are monitoring the response from meta APIs to validate. https://status.gohighlevel.com/incident/901846 Tue, 17 Dec 2024 02:10:00 -0000 https://status.gohighlevel.com/incident/901846#6551dbf27cc668a98a236ce337f32ab253f3a2e1a328d2826d0f28c3d92998c2 We are working on a path to drop these duplicate messages. Meta bug report: https://developers.facebook.com/support/bugs/891025283198086/ https://status.gohighlevel.com/incident/901846 Tue, 17 Dec 2024 02:00:00 -0000 https://status.gohighlevel.com/incident/901846#abac44cbc6d6175aefb9a246e318abe7fc29f4704abb586aa9114f041dc20886 Preliminary finding - The issue seems to be with meta api. Https://developers.facebook.com/community/threads/607930555104827/ we are investigating the issue. https://status.gohighlevel.com/incident/901846 Tue, 17 Dec 2024 01:55:00 -0000 https://status.gohighlevel.com/incident/901846#cf3eeb88be292a9a5a65a5eb30d7bd0f95ad98acca1a52ac919fe4cd56d7a559 We are investigating an issue with random instagram messages showing up in conversations https://status.gohighlevel.com/incident/901847 Thu, 12 Dec 2024 18:07:57 -0000 https://status.gohighlevel.com/incident/901847#37e59bbe4212c46f698ef0e43ee60587208bd24ec0c33459d7c0347a24ac21a1 This has been resolved. https://status.gohighlevel.com/incident/901848 Thu, 12 Dec 2024 00:48:00 -0000 https://status.gohighlevel.com/incident/901848#aa56ce6d6a4d3082c955a1284a326553885938d7a110e646703589cd8ea5ad88 The WhatsApp meta issue has been resolved. https://status.gohighlevel.com/incident/901847 Thu, 12 Dec 2024 00:46:00 -0000 https://status.gohighlevel.com/incident/901847#5b422a1d8fad59f2d5fd900977de54b61930faf72e62e57b983a460053482f8b As of December 11, 2024, OpenAI’s services, including ChatGPT and its APIs, are experiencing a major outage. The company’s status page confirms that ChatGPT, Sora, and developer-facing APIs are affected.  OpenAI is aware of the issue and is actively working to resolve it. For the most current updates, please refer to OpenAI’s official status page.  https://status.gohighlevel.com/incident/901848 Wed, 11 Dec 2024 19:38:09 -0000 https://status.gohighlevel.com/incident/901848#e3e4e7a5828ea2c523b4860ff2084a9746705480aab5994a69b4926c386c3fc4 Currently Whatsapp/Meta is experiencing an outage that is affecting the whatsapp feature. https://metastatus.com/ Our team is currently monitoring the effects of this outage. https://status.gohighlevel.com/incident/901849 Tue, 10 Dec 2024 18:45:00 -0000 https://status.gohighlevel.com/incident/901849#6e6bf9a9dca73a148b75e996e5de985f76cd7a97c9925554055822784cc4c0cb The issue is resolved. https://status.gohighlevel.com/incident/901849 Tue, 10 Dec 2024 18:05:00 -0000 https://status.gohighlevel.com/incident/901849#441bcf4a8ccc225ff7fb39e3cfcbb3b3d20c40b6f3609a3d726c98ca3c9a69a0 We are investigating intermittent delays in few workflows https://status.gohighlevel.com/incident/901850 Sun, 08 Dec 2024 09:30:00 -0000 https://status.gohighlevel.com/incident/901850#508cf2db62c5b68f9eb6c5948c786dd1abd8dc26a2b700a4d8bbcbe898cea923 The issue is resolved. The cache will be purged and refreshed in few hours for all funnels and forms. As aa workaround before the auto refresh - re-saving the custom fields or values in the sub account will force cache update. https://status.gohighlevel.com/incident/901850 Sun, 08 Dec 2024 09:00:00 -0000 https://status.gohighlevel.com/incident/901850#271bd5ce6aecff4c2783eb026adadf9a6f36caa27234333bbd22f7cf7122b2fb All forms, funnels, 2-step order, calendars in funnels should be resolved. The cache will be purged and refreshed in few hours for all funnels and forms. As aa workaround before the auto refresh - re-saving the custom fields or values in the sub account will force cache update. We are working on Quizzes. https://status.gohighlevel.com/incident/901850 Sun, 08 Dec 2024 07:30:00 -0000 https://status.gohighlevel.com/incident/901850#5a0d1f03a88fd19627f4c305342dd08ca94889c6d39d1664398dc9157e6fd794 All forms, funnels, 2-step order should be resolved. The cache will be purged and refreshed in few hours for all funnels and forms. As aa workaround before the auto refresh - re-saving the custom fields or values in the sub account will force cache update. We are working on Calendars inside funnel. https://status.gohighlevel.com/incident/901850 Sun, 08 Dec 2024 07:00:00 -0000 https://status.gohighlevel.com/incident/901850#0d5bd3b5f423ecc95836983a50be9a7cd40dbeddb212c79e672eea97e61ea099 The Facebook browser on iOS devices stopped injecting few objects (Window object in this particular case) when dynamically loading the scripts. This caused the phone number validations and formatting to fail. The scripts required for various elements to run are dynamically loaded when required for performance. This has been the behaviour for a long time. We are investigating why this started to happen as there is no change in the code and replicated on older Facebook app along with the new one. We are testing a fix and will push out after the tests. https://status.gohighlevel.com/incident/901850 Sun, 08 Dec 2024 06:00:00 -0000 https://status.gohighlevel.com/incident/901850#f87c38a94c015440fce83923d24fafcc20b3c2dee032de4cc0c73cd9b93f3bc0 We have identified the issue where phone filed in Facebook lead form on Facebook browser in iOS mobile device is showing "invalid Phone number" Team is working on fixing the issue. https://status.gohighlevel.com/incident/901851 Wed, 04 Dec 2024 01:30:00 -0000 https://status.gohighlevel.com/incident/901851#9f7c88474d7cecb8b5327d697c9cbaedefb60cb3d655c05db36eb7a938a30f2b This is resolved. https://status.gohighlevel.com/incident/901851 Tue, 03 Dec 2024 22:00:00 -0000 https://status.gohighlevel.com/incident/901851#198e73bb03760e95ab9e8a73a7919b067fead7ce7b2707d77b977806b4e01cf3 We're currently experiencing issues with workflow executions. Please expect delays in the executions for some time. https://status.gohighlevel.com/incident/901852 Mon, 25 Nov 2024 02:04:00 -0000 https://status.gohighlevel.com/incident/901852#a4eefce6e1f84524b9c6f63c855fb471139907c7fdd268867f1a402f3f26cf5d This is resolved https://status.gohighlevel.com/incident/901852 Sun, 24 Nov 2024 23:00:00 -0000 https://status.gohighlevel.com/incident/901852#cc55ea13d539cf1278aad76ed4e1ab60571021398db1289ae73623c897e8778c The team is currently investigating reports of Outlook integration issues. https://status.gohighlevel.com/incident/901854 Tue, 19 Nov 2024 00:35:00 -0000 https://status.gohighlevel.com/incident/901854#e1089333fb2e89284d70b2c2194f5b0bfb893c7bbe23cb327950c646319e9c00 Issue resolved. https://status.gohighlevel.com/incident/901855 Mon, 18 Nov 2024 18:00:00 -0000 https://status.gohighlevel.com/incident/901855#27b699224afeba06cc71f518d8644716a52e9d94224bce15ab520bcc3b8687cc This is resolved https://status.gohighlevel.com/incident/901854 Mon, 18 Nov 2024 00:35:00 -0000 https://status.gohighlevel.com/incident/901854#00d198e0155d2de20ff53ffb0895586b395d570c1d2718aade142fa58c5f4e42 A fix is deployed. Validating with customers who faced the issue https://status.gohighlevel.com/incident/901854 Mon, 18 Nov 2024 00:05:00 -0000 https://status.gohighlevel.com/incident/901854#ffe6b06c63e2961e08eb73eec62a3fbe78d7d9fb01eccec53d872a46de10208c Some users are facing intermittent issue with funnel page builder. We are working on this.   Workaround (until a fixed): Connecting via VPN will not face the issue. https://status.gohighlevel.com/incident/901855 Thu, 14 Nov 2024 17:00:00 -0000 https://status.gohighlevel.com/incident/901855#cf4c54c394cfb389ff23228f15917f5d9dc10005251bd3536b29187a48154f68 Meta has alerted that there is currently an issue affecting Adding Numbers to WhatsApp via their API which impacts our ability to perform this action within HighLevel. We are currently working with Meta to resolve this. In the meantime customers can also add phone numbers directly by visiting: https://business.facebook.com/.../whatsapp.../phone_numbers/ and adding the number under the WABA connected to their sub-account. https://status.gohighlevel.com/incident/901857 Wed, 30 Oct 2024 16:55:00 -0000 https://status.gohighlevel.com/incident/901857#3979de54f55fc5e339272b75ee33235a33ec3841fc2dccac6ffb38dff6fb4b40 Phone services should be back to normal now. If you are still experiencing this error please contact support. https://status.gohighlevel.com/incident/901857 Wed, 30 Oct 2024 15:40:00 -0000 https://status.gohighlevel.com/incident/901857#60cb1c0cf1bcd3cf4ff9293656a7c0b9b41ff12e09e66e2175fe563d8577902a We are currently investigating an issue with phone calls giving an “An application Error has occurred” https://status.gohighlevel.com/incident/901858 Tue, 29 Oct 2024 14:01:00 -0000 https://status.gohighlevel.com/incident/901858#8275dc65b50eb69a48d39599df2054cf9b0a737748b1c23a0044f0d2f3e79f54 The issues affecting calendar performance and appointment bookings have been resolved. Thank you for your patience. https://status.gohighlevel.com/incident/901858 Tue, 29 Oct 2024 13:37:00 -0000 https://status.gohighlevel.com/incident/901858#2dbeda79412c77df731709b02814a82066fd69f4b2e7564feed02df0e4d5eedc We’re aware of ongoing issues affecting calendar performance and appointment bookings. Our team is actively working on a resolution. Thank you for your patience. https://status.gohighlevel.com/incident/901859 Mon, 28 Oct 2024 07:05:00 -0000 https://status.gohighlevel.com/incident/901859#29199aa7418f9e3ce445340ad88d8f1f603f20a3ace84f661d380e26a77240b1 We have resolved the issue. https://status.gohighlevel.com/incident/901859 Thu, 24 Oct 2024 17:00:00 -0000 https://status.gohighlevel.com/incident/901859#4114418946ee8b1e6111109351b3edf54fd43ad78458bc966d99bbc80600bb78 We are currently experiencing an issue with Facebook Lead Ads not passing through. Our team is actively investigating and working to resolve this. Updates will be posted as soon as available. https://status.gohighlevel.com/incident/901862 Thu, 17 Oct 2024 21:00:00 -0000 https://status.gohighlevel.com/incident/901862#41a7c7db25f1e53043c1583a94c124dab8e6cb05709be2c2f5fda4aed9a6b713 This issue is now resolved and workflow 3rd party actions and trigger should be reappearing in the workflow builder. Please reach out to support if you are seeing any more issues. https://status.gohighlevel.com/incident/901862 Thu, 17 Oct 2024 20:15:00 -0000 https://status.gohighlevel.com/incident/901862#ce5754d7fede8f6610d3531fe1c6ae1e7d70807eaf9d874293526f1a93d6205a UPDATE: We are having issues with workflow processing rate right now, users will experience delays into their actions getting executed. 1.) No data will be lost, we are just having delay in processing for actions. 2.) 3rd party integrations actions and triggers will not appear in the workflow builder. These actions are also un-editable until this issue is resolved but existing actions and triggers will work as intended. (Whatsapp actions triggers, etc) As soon as this issue is resolved these 3rd party actions and triggers will be accessible and editable within the workflow builder. https://status.gohighlevel.com/incident/901861 Thu, 17 Oct 2024 20:00:00 -0000 https://status.gohighlevel.com/incident/901861#b29ed1c4af4bf2174667c35aeef52bdfa069425ba05a61a23aeaf26808a71dd9 Inbound calls should now be working as intended. If you are still getting this application error with inbound calls please report a ticket to support. https://status.gohighlevel.com/incident/901862 Thu, 17 Oct 2024 17:45:00 -0000 https://status.gohighlevel.com/incident/901862#142674406a3a36e30a5ab4d4ea9ffeea74bc389ceb7bc6b9cac321c285182307 We are currently investigating processing delays with workflow. The team is working on fixing the issue. https://status.gohighlevel.com/incident/901864 Thu, 17 Oct 2024 17:10:00 -0000 https://status.gohighlevel.com/incident/901864#5c7c5ee7ff4770eb19a466a55703773c52e22c1dd9926549950935f201a44d59 This issue should now be resolved. If you are still seeing issues with workflows please raise a ticket to support. https://status.gohighlevel.com/incident/901861 Thu, 17 Oct 2024 17:00:00 -0000 https://status.gohighlevel.com/incident/901861#9db1c8a0dccca75bf781ae8a25b2efc8848817d9e92c1a79fb3c62a408e646e1 Devs are investigating an issue with inbound calls giving an "application error" https://status.gohighlevel.com/incident/901863 Thu, 17 Oct 2024 16:40:00 -0000 https://status.gohighlevel.com/incident/901863#cf0f0507693a7ef1bb9ec0b1dbaf03ce4c53ae2864ed6acbb594e00e58720b99 This issue should now be resolved. If you are still seeing errors with toll-free numbers please raise a ticket to support. https://status.gohighlevel.com/incident/901863 Thu, 17 Oct 2024 16:20:00 -0000 https://status.gohighlevel.com/incident/901863#f176e61e3ffd8e214f8b825b5b6cc083660da2f421cd0310e08515afaf603541 We are currently investigating an issue where sms from toll-free numbers are failing with "verify A2P Status" We have identified the issue and working on a fix. https://status.gohighlevel.com/incident/901864 Thu, 17 Oct 2024 15:35:00 -0000 https://status.gohighlevel.com/incident/901864#a8f24458d39710f790ee1797dbad4fb93d8ceb0c8c7302de926a2897e71d8b2f We are currently investigating an issue with the workflow builder not being able to load. https://status.gohighlevel.com/incident/901865 Tue, 15 Oct 2024 15:37:29 -0000 https://status.gohighlevel.com/incident/901865#866b9522ee6dfcc4c1e4480d252f1998d11ff2c3c4b8d6d8de76b6a1c935229c All affected features are now operational https://status.gohighlevel.com/incident/901865 Tue, 15 Oct 2024 14:00:00 -0000 https://status.gohighlevel.com/incident/901865#0f145ea18ca97e6491716be91035a7fdf8a590d9f06af0edb61f52e519f614c2 We have identified an internal issue outage with contact API. This is causing issues with multiple features in the platform such as voice, emails, workflows, SMS. Devs are working quickly on resolving this issue. Twilio maintenance did not affect this incident and has no correlation. 500 Error from Contacts API - “No Healthy Upstream” in Production Oct 15, 12:00 PM The contacts API in production is returning a 500 error with the message “no healthy upstream.” This issue is causing failures in workflows that rely on contact creation or updates, leading to disrupted operations for customers utilizing the CRM. The development team is investigating the root cause of the issue. Logs indicate failures in workflows due to the upstream service being unhealthy. https://status.gohighlevel.com/incident/901867 Tue, 08 Oct 2024 20:30:00 -0000 https://status.gohighlevel.com/incident/901867#64b32b09bde6ef7d5e9b0428c523ee5e75ad92fa46b894e56982dbff3159838f This issue was resolved and all systems are working as expected. Please go through the article for more details on the resolution: https://help.gohighlevel.com/support/solutions/articles/155000003717-how-to-reconnect-broken-marketplace-apps-until-15-october-2024- https://status.gohighlevel.com/incident/901866 Tue, 08 Oct 2024 18:15:00 -0000 https://status.gohighlevel.com/incident/901866#266ed2bcffb01b113d10aae1133cf77ba5fd768db8007b154c9eada9ce0d575b Highly is now functioning as intended! Support requests should behave as normal. https://status.gohighlevel.com/incident/901868 Tue, 08 Oct 2024 14:24:39 -0000 https://status.gohighlevel.com/incident/901868#6163a3910995c18c70d8d2e3c4c24b4e68ad1eeb527219d77974a9f8c2094f32 This is resolved. https://status.gohighlevel.com/incident/901867 Tue, 08 Oct 2024 14:21:40 -0000 https://status.gohighlevel.com/incident/901867#5ec317a10932daad994c2a178188ccf7f42a30fa4d5f371ddfb8302b4728bbd8 This was resolved. https://status.gohighlevel.com/incident/901866 Tue, 08 Oct 2024 14:05:00 -0000 https://status.gohighlevel.com/incident/901866#ecf30dea50e9db1782e03ca1bb23591ed3cc9b049540a8e3ae9a76f19a1012f3 We have identified an issue with Highly, our chatbot sending out messages to customers reaching out to support. While customers can still reach out to agents- Highly isn't asking the same questions they typically do. We're working with our support software provider to remedy this issue. https://status.gohighlevel.com/incident/901867 Mon, 07 Oct 2024 17:00:00 -0000 https://status.gohighlevel.com/incident/901867#f26ac5723f74fcb89cc4edaad21213aa9b7cee252c9650cb4d1b8243aee7f7fa Due to an internal system upgrade the OAuth refresh and access tokens were disrupted and corrupted tokens were returned to developers, thereby disrupting the Marketplace App connections. This was limited to this endpoint - https://highlevel.stoplight.io/docs/integrations/00d0c0ecaa369-get-access-token https://status.gohighlevel.com/incident/901868 Thu, 03 Oct 2024 22:00:00 -0000 https://status.gohighlevel.com/incident/901868#8b62ed8b92f3aff7dc48c1aec5ae5fff0551f16ebeaad2ebdd098663de6e26f7 Update from twilio - We are continuing to investigate call failures to a subset of Twilio US phone numbers from Canada or US roamers in Canada. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available. https://status.twilio.com/ https://status.gohighlevel.com/incident/901868 Thu, 03 Oct 2024 15:00:00 -0000 https://status.gohighlevel.com/incident/901868#028a36f42f6f9c7a4b5ae507b5235cdf138a1feda10865161339e611439232a1 We are aware of the recent outage affecting inbound calls in the US and Canada on the GHL platform. Our team is actively working with twilio to resolve the issue as quickly as possible. For the latest updates, please check the following status pages: Phone Provider: status.twilio.com Thank you for your patience and understanding. https://status.gohighlevel.com/incident/901872 Mon, 23 Sep 2024 17:53:00 -0000 https://status.gohighlevel.com/incident/901872#5068f7446d88d28faa7dafa05489e587a0a3e91378041baf0312f429f0769a52 We are pleased to inform you that the connectivity issues with our chatbot Highly have been fully resolved. You should now experience the same dialogue flows as usual when interacting with support. However, there may be some customers still encountering issues due to a cached version of the bot. If you experience any problems, we recommend clearing your cache and cookies to ensure you're interacting with the latest version of the bot. Thank you for your patience while we worked to fix the issue. As always, we’re here to assist you if you need any further help. We appreciate your understanding! https://status.gohighlevel.com/incident/901872 Mon, 23 Sep 2024 15:00:00 -0000 https://status.gohighlevel.com/incident/901872#c4b4e5e081570cba388324d0b2fc27f6a8accc456305ca536de2cfe7e0ceb6e5 Our chatbot Highly is currently experiencing some issues. You may find that you're not greeted with the same dialogues that you are accustomed to when interacting with support. In the meantime- We’re still available to assist you! Send any message in the bot and give us just a moment to get you connected to our next available representative. We will continue to update you here! https://status.gohighlevel.com/incident/901875 Sat, 14 Sep 2024 22:30:00 -0000 https://status.gohighlevel.com/incident/901875#4347103b82f271d750c31b371267a643c6b682fb1445e33f5709af1a8b27cffd The majority errors have been resolved and all leads should be flowing into the system as expected. https://status.gohighlevel.com/incident/901875 Fri, 13 Sep 2024 17:30:00 -0000 https://status.gohighlevel.com/incident/901875#fe10ee60680821da86337bd07ab5809f62ed22740d284dcc41e567d3e987128c We have noticed significant reduction in the errors from Meta API since the last 12 hours. While the issue has not been completely resolved the errors are now very sporadic. We are closely monitoring this and will post an update once this is completely resolved. https://status.gohighlevel.com/incident/901874 Thu, 12 Sep 2024 15:25:00 -0000 https://status.gohighlevel.com/incident/901874#cd71111f028d95fe568158afd3c5a6bdd52d148953e7d90d3fc411622ea84fe1 We have resolved the issue with our Verified Caller ID feature not working for numbers outside US, Canada, and the UK. https://status.gohighlevel.com/incident/901874 Thu, 12 Sep 2024 14:30:00 -0000 https://status.gohighlevel.com/incident/901874#064b816fcec3a7a7ecf1e00e621303cb41c80ff3b788512de21b60367a648190 We exploring an issue with our Verified Caller ID feature not working for numbers outside US, Canada, and UK https://status.gohighlevel.com/incident/901875 Thu, 12 Sep 2024 05:30:00 -0000 https://status.gohighlevel.com/incident/901875#a803d606763bf077096d3b28729e7d954f18e995eeaf4d4cc72ea2277b7fefa3 We’ve noticed that Facebook Lead Ads is experiencing issues on its platform, which may be impacting leads flowing into GHL. These are erroring with the message: "Error while retrieving Facebook Lead Ads: Unsupported get request. Object with ID 'XXXXXX' does not exist, cannot be loaded due to missing permissions" This incident is impacting all users of the Facebook Graph API, including Zapier’s. Meta has posted about this problem here: https://developers.facebook.com/community/threads/539279861966705/ https://status.gohighlevel.com/incident/901876 Wed, 11 Sep 2024 19:00:00 -0000 https://status.gohighlevel.com/incident/901876#d05039731059431de8430476988c6c464b012a877c7473088c9e4119dc4531f8 This issue is now resolved. Replies to ticket via email will now properly route to our ticket system again. All replies sent via this outage will also show up in our ticket threads and our agents will start working on these tickets as soon as possible. https://status.gohighlevel.com/incident/901876 Wed, 11 Sep 2024 18:30:00 -0000 https://status.gohighlevel.com/incident/901876#06d348c96193e28a7e1785a6409963c122639e6c94b12ab96eaba8b1546270be Update: The issue with ticket replies via email as been identified and our technical account manager for our ticket system informed us that they are working on a fix. We will have another update soon. https://status.gohighlevel.com/incident/901876 Wed, 11 Sep 2024 17:00:00 -0000 https://status.gohighlevel.com/incident/901876#6a87c2c481ad9c207eeccf1187656756b19cb00287ccbe818423932a83aa1338 "We are currently investigating an issue with our ticket system in which email replies are not coming into our ticket system. However replying to your tickets via support portal still works. Please log in here to reply to your tickets. https://help.gohighlevel.com/support/home " https://status.gohighlevel.com/incident/901877 Sat, 31 Aug 2024 01:03:00 -0000 https://status.gohighlevel.com/incident/901877#6b6cd420a57d21d8ebf18761a42eadc48755f70e31fbb31a25f3f9cb116ce715 The issue with Bulk Actions has been fully resolved. All actions are now processing normally, and the stats have been corrected. Thank you for your patience while we worked to resolve this matter. https://status.gohighlevel.com/incident/901877 Fri, 30 Aug 2024 22:45:00 -0000 https://status.gohighlevel.com/incident/901877#e5da7ea003b57bff581fd2311f14adfc0204885397932298f2a61f0f551e2ee6 UPDATE - The stats for the bulk actions affected will be messed up. The "skip" count will be artificially high. We will soon run a migration to fix the stats as well. https://status.gohighlevel.com/incident/901877 Fri, 30 Aug 2024 22:30:00 -0000 https://status.gohighlevel.com/incident/901877#df54fc075ca75256033cd414a07fe0e32999723c6512952793aa1ba60d68c2b3 This issue is now resolved. Bulk actions should now start processing momentarily. If you are having issues on loading the bulk actions page refreshing the page will solve the issue. https://status.gohighlevel.com/incident/901877 Fri, 30 Aug 2024 21:00:00 -0000 https://status.gohighlevel.com/incident/901877#471632b48bd30b25eb991d73f8dc6d3a8d19e23f00e69122db14b583059f631e Our development team is aware of the issues with bulk actions. We are working to get all actions resumed as quickly as possible. https://status.gohighlevel.com/incident/901877 Fri, 30 Aug 2024 19:50:00 -0000 https://status.gohighlevel.com/incident/901877#783c7396f648753fa9791abdfd1b20388a6168c0082a7002a2623638ac507282 We are currently investigating an issue with Bulk Actions. https://status.gohighlevel.com/incident/901880 Wed, 14 Aug 2024 20:35:00 -0000 https://status.gohighlevel.com/incident/901880#efa2a85670ec9598fa1cbd06b21d8b53acad1b3dfe1063dd254043ac9c8762d9 LC Phone Trust Center is now out of maintenance and fully operational. If you are still experiencing issues please reach out to support. https://status.gohighlevel.com/incident/901879 Wed, 14 Aug 2024 16:55:00 -0000 https://status.gohighlevel.com/incident/901879#e9abdba1f1fc0a35013d31382c31f9949db020b5363cde0cc1c4d338ae1b7157 This issue is now resolved. Survey submissions are now fully operational. https://status.gohighlevel.com/incident/901879 Wed, 14 Aug 2024 16:15:00 -0000 https://status.gohighlevel.com/incident/901879#77d2d0dcba07414e97378d4bcd03fbe204b052fcd6e4940603df8d3984abe172 We identified an issue with some surveys being unable to submit. The team has identified the root cause and is working on a fix. This issue is only impacting a few surveys and not all surveys are impacted. https://status.gohighlevel.com/incident/901880 Wed, 14 Aug 2024 15:05:00 -0000 https://status.gohighlevel.com/incident/901880#6d4ed3977b50e45501f278c4fb8c92ceb4763057fe0b0de125ae3cf5aeac4c57 The LC Phone Trust Center Page has been temporarily disabled. This section is being placed under maintenance while our development team is still investigating this issue. The team is working on getting this fixed as soon as possible. Thank you for your patience. https://status.gohighlevel.com/incident/901880 Wed, 14 Aug 2024 12:25:00 -0000 https://status.gohighlevel.com/incident/901880#281b3d4f9439505d208866dc1c6cbb8c4cc1254ccbf24d5c7c2f586384b00da5 We are currently investigating an issue with loading the LC Phone Trust Center. https://status.gohighlevel.com/incident/901881 Tue, 13 Aug 2024 17:58:00 -0000 https://status.gohighlevel.com/incident/901881#55cea2c0cb2aa0fbdd396e41cadabe59971de2a74b2d828b3bcc916bd0e84cea The devs have investigated this, and issues with Funnel/website builder should be resolved. Please contact support if you are still having issues. https://status.gohighlevel.com/incident/901881 Tue, 13 Aug 2024 17:35:00 -0000 https://status.gohighlevel.com/incident/901881#be8e0db3ffd2bb1516351afd744ca26c3c3a306c7f13b3aaeec870990f63e2c0 We are currently investigating an issue with our Funnel/website builder not opening. https://status.gohighlevel.com/incident/901878 Mon, 12 Aug 2024 18:20:00 -0000 https://status.gohighlevel.com/incident/901878#c5399e5a7c457140f84ced22d4e40150d4e2c6e7e2812b3d87a812e383ff6991 We have investigated this issue. This is now resolved. https://status.gohighlevel.com/incident/901878 Mon, 12 Aug 2024 16:51:00 -0000 https://status.gohighlevel.com/incident/901878#a5da31324b67a9ee4dcbcd73d0a5e3422e95e5e36cda42fe6054e889a4cb398a We are currently investigating an issue no numbers available to purchase for some locations under "Phone Numbers -> Add Number" page https://status.gohighlevel.com/incident/901882 Thu, 01 Aug 2024 03:01:56 -0000 https://status.gohighlevel.com/incident/901882#d26634463d99795b686e24f83c991b51b8fd210f4a2ee71525923f14ea8572c8 We are pleased to inform you that the recent issue reported has been resolved. Upon investigation, we found that it only impacted a few sub-accounts and was an edge case. Thank you for your patience and understanding. https://status.gohighlevel.com/incident/901882 Thu, 01 Aug 2024 02:56:55 -0000 https://status.gohighlevel.com/incident/901882#32ebf56468b3f066e5b362af89768e9bc1e40db4cde1710ca63ac487fc049082 We are aware of the issue with the **Insufficient funds error** and are working to resolve it.